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Festiva Resorts
- Hospitality
- Asheville, NC
About this business
Location details
521 College St, Asheville, NC, 28801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 5:30 p.m. | |
| Sat | 8:30 a.m. to 5:00 p.m. | |
| Sun | Closed |
Mr. Ed did a wonderful job helping me this morning. He had wonderful customer service. He answered all of my question & was very helpful. Thank you so much Sir you were the best ��
Business response:
Ms. Smith, It's great to hear that Ed was able to help you and answer your questions! We will be happy to give him credit for a job well done!
DANIEL IS AWESOME. THANK YOU SIR. It was a pleasure to speak to such a polite and helpful person.
Today I spoke with Daniel. He helped me make arrangements for 2 great vacations for this summer. He was very knowledgeable and personable. I appreciate your patience and wish you luck on your upcoming marriage! Thank you Daniel for making vacation planning easy and stress free.
Business response:
We are so pleased to hear about the experience you had with Daniel! Thank you for taking the time to share this!
i talked to daniel about rtx vacations and services. daniel was a joy to talk to and very helpful.
Business response:
Mr. Poulin, We love to hear about how our representatives were able to assist our members! We will be sure to pass this along to Daniel's supervisor.
Had a great experience with Daniel today -t hank you so much for helping patience with my inexperience.
Business response:
Ms. Cochran, We are so pleased to hear about the customer service experience you had with Daniel! We will be happy to pass along the good words!
Shirley offered EXCELLENT customer service and not only resolved my immediate concern but she went above that and resolve the concerns that I may have had during future reservations. Thank you Shirley
Thanks to Ed who did great in guiding us thru our exchange. you did awesome Ed
Business response:
Ms. Combs, We love to hear about our representatives helping members get on vacation. Thank you so much for your feedback!
Zac was extremely helpful even though I gave him a really tough, last minute request! Thanks, Zac!!!
Business response:
Mr. Martin, We are delighted to hear that Zac was able to assist you with your request! We will pass along these comments to his supervisor!
First time I had to use this service and was not sure if I was going to understand how to do it until the representative walked me through it step by step. She is amazing and I will ask for her again if I have to call back. Thank you Ms. Shirley for your help.
Business response:
Ms. Swisher, We are certainly pleased to hear how Shirley was able to assist you! Thank you for sharing!
Frequently asked questions about Festiva Resorts
How is Festiva Resorts rated?
Festiva Resorts has a 4.8 star rating with 747 reviews.
When is Festiva Resorts open?
Festiva Resorts is closed now. It will open at 8:00 a.m.
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