This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Festiva Resorts
- Hospitality
- Asheville, NC
About this business
Location details
521 College St, Asheville, NC, 28801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 5:30 p.m. | |
| Sat | 8:30 a.m. to 5:00 p.m. | |
| Sun | Closed |
Daniel was very polite and extremely helpful! Thanks very much!
Business response:
It's wonderful to hear about the customer service Daniel provided! We will pass along your kind comments!
Daniel was awesome help today with my search for June hoping to get a great place to stay!!
Business response:
We are so pleased to hear that Daniel was able to help you with your search! Thank you for sharing your experience!
Zac was very helpful in explaining the program to me.
Business response:
We're happy to hear it, Susan. We aim to please. Happy traveling in the future!
Just got great customer service via phone from Daniel.
Business response:
Susan, Thank you for sharing the helpful experience you had with Daniel!
RTX customer service is always so friendly and helpful with any questions about booking, using points, saving money, and other rewards available through RTX. This morning I spoke with Ed who helped me with all my questions and even gave me the best advise on how to get exactly what I'm looking for during a busy vacation/travel season! Thanks Ed!
Business response:
Thanks for your feedback, Erin! Our goal is to get our members on vacation and we are glad that Ed was able to assist you with the planning of one!
Daniel did a great job in assisting us with finding a resort to accommodate my family.
Zachary was very helpful in banking my points today.
Business response:
It's wonderful to hear that Zachary was able to assist you in banking your points! Thank you for the feedback!
I called customer service with an issue and Daniel was so helpful. He walked me through everything and stayed on the phone with me to the end. Thanks Daniel!!!!
Business response:
We're happy to hear it, Tammie! Thanks for the feedback and happy traveling in the future!
Ed was most helpful in helping me to pay our low yearly fee. He was kind enough to assure me that I was on time with my payment and he had a wonderful manner. I love these opportunities to review employees because I believe in customer satisfaction and employee incentives so we all have a win win situation. I believe it helps us all to better work with one another. We are still learning more and more about our membership. Thank you Ed.
Business response:
We are so happy to hear about the customer service experience you had with Ed! We will certainly pass your kind comments along!
Frequently asked questions about Festiva Resorts
How is Festiva Resorts rated?
Festiva Resorts has a 4.8 star rating with 747 reviews.
When is Festiva Resorts open?
Festiva Resorts is closed now. It will open tomorrow at 8:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com