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Faulkner Honda Harrisburg
- Car Dealers
- Harrisburg, PA
About this business
Location details
2008 Paxton St, Harrisburg, PA, 17111, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
RecommendedI’ve purchased my last 2 vehicles from AutoNation Honda and I’ve never had a problem with the employees at the dealership. They always go above and beyond to make sure I am taken care of.
Go elsewhere for service. I have a warranty paint issue. I brought it on on October 12th for them to take pictures and despite weekly calls to follow up, still not resolved. The “only” person who can help me, Bob, is never available, sick, on vacation, etc. and apparently doesn’t return phone calls when and if they are ever in the office. Nothing but the run around.
I saw a car online. Inquired and set up an appointment to see the specific car. Did a follow up call before driving over a hour to the dealership, I was told the car was still available. When we arrived, I was then told the car was sold 3 days ago....Why wasn’t I told this before coming? So, the manager comes and apologized and told me they had something comparable and would come close to the other cars price. After finding two cars that my daughter liked, the salesman would never give me a specific price on the car. Now, he... read more
Business response:
Hi Shayla, we're sad to see this and we're extremely sorry for the disappointment caused. While we make every effort to make sure pre-owned vehicles of interest are reserved for appointments, there was a bit of a mixup here in communication regarding your visit. To touch on some of the points you mentioned above–there were several appointments made, though you were only able to make it in on the last one, the vehicle was already sold and while confirming your appointment no mention of that specific vehicle was made. We apolo... read more
By far the worst customer service I have ever experienced. Marcus Palmer was the most disrespectful and arrogant person to deal with and he wasn’t even the sales associate. While trying to buy a brand new car, he rudely tells us to “get up and leave” as well as “step up and buy the car” terrible customer service south pointe Honda, maybe step up the customer service and customers will step up and buy the car.
Business response:
Thank you for bringing this to my attention. I apologize for your shopping experience with us, as that should not have happened. I would like an opportunity to fix this and to earn your business, please contact me at ccox@BobHowardAuto.com. I look forward to speaking with you. Chris Cox General Manager
RecommendedProfessionals. It may cost you, but they fix it. The first time.
RecommendedSales Rep Kari and Sales consultant Tony Leach were AWESOME!!! They made me feel at home and I got the Nissan Altima I wanted!!!! Blessed and thankful. Go see them!! Love Patty Peck Honda.
RecommendedTameron Honda is a great place to have service done. Professional, timely. Friendly and get it done right. Jeff Pemberton in service does a job your mother would be proud of!😃
RecommendedEast Coast Honda made my buying experience super easy and I couldn’t have asked to work with a better team. I was able to trade in my vehicle and buy a new one without an issue. Ron was able to answer all my questions and guide me through the process. I would recommend East Coast to anyone looking for great service and a great experience all around!
Recommendedthey always r so friendly. and service is very good. in and out on time.
Business response:
Reismiller, thanks for your great review, and for giving our dealership such a high star rating! If you're ever in need of more help, please let us know!
Frequently asked questions about Faulkner Honda Harrisburg
How is Faulkner Honda Harrisburg rated?
Faulkner Honda Harrisburg has a 4.7 star rating with 6,630 reviews.
When is Faulkner Honda Harrisburg open?
Faulkner Honda Harrisburg is closed now. It will open at 9:00 a.m.
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