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Fallon Solutions

4.5

About this business

Fallon Solutions is your one call trade specialist throughout Brisbane and the Gold Coast. Our team has been providing South East Queensland with top quality trade services for more than 50 years. We offer a huge range of trades including electrical, plumbing, air conditioning, appliance repairs, carpentry, data cabling, hot water, drainage, hot water and TV antenna services. 

Location details

41 Devlan St, Mansfield QLD 4122, Australia, Mansfield, QLD, 4122, Australia

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4.58,363 reviews
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Darryl Jones's profile image
Darryl Jones 
recommend  Recommended
8 years ago

Just wanted to let you know that one of your sparkies, Michael, was at my place for an entire day attempting to find a mysterious fault that was of serious concern. I am sure most others would have given up long before but his persistence paid off. Brilliant piece of dedication and professionalism. Well done Michael 

Business response:

Thanks for letting us know Darryl. Glad that Michael’s persistence paid off. We will pass this on to Michael and his manager. 

Chloe Healy's profile image
Chloe Healy 
8 years ago

$49.50 to come to the house � Then a quote of $1790 to put 4 ceiling fan.� I already had the fans to be installed and there were lights were i wanted the fans to go. VERY OVERPRICED. Not happy 

Business response:

Hi Chloe, we apologise if our pricing has not met your expectations. Our technicians provide flat rate pricing on site prior to beginning the work rather than do and charge, many of our customers appreciate the peace of mind that this provides. We also warranty all our work, are available 24x7, offer complimentary home safety inspections and have highly qualified technicians who receive regular upskilling training. If you have any further concerns, please don’t hesitate to call me on 07 3846 3666. Kind Regards, Steve (Custom... read more

Leonie Watson's profile image
Leonie Watson 
recommend  Recommended
8 years ago

Very happy with carpentry and home maintenance work done by Steven Hutchison. I found him easy to talk to, most helpful, and has a great eye for detail. I would not hesitate to recommend. 

Business response:

Thanks for the review Leonie. We love reading great comments about our technicians. We will let Steven know that you are happy with his work. This will put a smile on his face. 

Debbie Kennedy's profile image
Debbie Kennedy 
recommend  Recommended
8 years ago

Blake R from Fallon, has just done a terrific job installing our new Vanity + new bath and shower taps and spouts, very happy with the work done. 

Business response:

Hi Debbie. It’s great to hear that Blake did a terrific with the vanity, bath and shower. Enjoy the fresh look of the bathroom. Thanks for the review. 

Michele Fitzgerald's profile image
Michele Fitzgerald 
recommend  Recommended
8 years ago

After being let down by other companies, I contacted Fallon Solutions. Professional and friendly people answered the phone. I needed one air con unit serviced and second one to be reconnected and serviced. I also wanted two light fittings changed for new ones. I was amazed that both the air con technician and the electrician called me within the window time booked to let me know they were on their way. They both turned up as promised. Both were professional and friendly and did an amazing job. Thank you, Kerrod Forbes and Ch... read more

Business response:

Hi Michelle. We agree that Kerrod and Chris are legends! But then again so are all our technicians:) Thanks for the feedback we are very pleased that you enjoyed the experience. 

Paul Harrop's profile image
Paul Harrop 
8 years ago

Way overpriced for their work. I would get quotes from elsewhere before going with these guys. 

Anne Kiel's profile image
Anne Kiel 
8 years ago

Jim did the job he was asked to do - clean the air con filter and whatever else was involved in that. However, the first appointment was cancelled by Fallons as the allocated technician was held up on a job and I was the last for the day. I rescheduled but made it clear that I had time restraints and could they allocate me a time slot at the top of the list given I had been messed up the first time so was not impressed when I was given a slot at the end of my given range giving Jim less that half an hour to do the job. If it... read more

Business response:

Hi Anne, we sincerely apologise for any inconvenience caused by rescheduling this work. I have called and left a message for you. Can you please give me a call on 07 3846 3666 so that we can further discuss? Thank you, Steve (Customer Experience Manager.) 

Ian Petersen's profile image
Ian Petersen 
recommend  Recommended
8 years ago

We had Ray S come and rewire our electric box. He was very courteous .. phoned half an hour before he arrived ... arrived on time ... and then did a very thorough job in the heat in a little corner ... Thanks Ray and Shane much appreciated. Chris 

Business response:

Hi Ian, thanks for the review about your experience with Ray and Shane. We will pass this feedback on to their manager. 

Bea Duffield's profile image
Bea Duffield 
8 years ago

Fallon again has let me down. I paid the 3 year premium subscription which was supposed to give me premium access to bookings and call centre. Tried to ring premium access call centre for over 30 mins with no response. Then tried general call centre and got answered immediately! Checked the phone numbers to see if i confused them - no. Also was booked into premium call-out time slot, waited all afternoon, none turned up, got a call from Fallon to say technician couldn't make it and i needed to re-schedule. I paid for Fallon ... read more

Business response:

Hi Bea, we are sorry to hear about your recent experience but thank you for talking with me on Friday. I’m pleased that we were able to help turn the experience around for you. Thanks, Steve (Customer Experience Manager.) 

Frequently asked questions about Fallon Solutions

How is Fallon Solutions rated?

Fallon Solutions has a 4.5 star rating with 8,363 reviews. 

When is Fallon Solutions open?

Fallon Solutions is open now. It is open 24/7. 

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