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Fallon Solutions
- Contractors
- Mansfield, QLD
About this business
Fallon Solutions is your one call trade specialist throughout Brisbane and the Gold Coast. Our team has been providing South East Queensland with top quality trade services for more than 50 years. We offer a huge range of trades including electrical, plumbing, air conditioning, appliance repairs, carpentry, data cabling, hot water, drainage, hot water and TV antenna services.
Location details
41 Devlan St, Mansfield QLD 4122, Australia, Mansfield, QLD, 4122, Australia
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RecommendedDalton is a credit to Fallon. He attended to the electrical installations I initially booked but also explained additional issues he had found; not a surprise as the previous owner was an electrical cowboy. He documented his recommendations & provided options with clearly outlined costs. Dalton was professional, polite & tidied-up. He was also great with the dogs & it was comfortable with him in our home. Thank you Dalton for doing a great job.
Business response:
Hi Kate, Thanks for your kind words about Dalton. Got to love an electrician that’s professional, informative and a dog person to boot! Sounds like you had a great experience- something that we love hearing about. Thank you.
I have used Fallon solutions many times now for various problems around the home. They are not the cheapest but they always respond to a request as quickly as possible and today was no exception. Nathan Weaver was at my place at the time stated. He was immaculate in his presentation , very polite and very knowledgeable . He completed the electrical work that was required and left his work place spotlessly clean. Vacuuming the floor under the area he worked on !! This is why I will continue to use Fallon Solutions. Your emplo... read more
Business response:
Hi Sue, Thanks for sharing your experience. Nathan is a great electrician that we are lucky to have as part of the Fallon family. We love to hear when customers have enjoyed the end to end experience that we aim to deliver. Rest assured all the big bosses are kept in the loop regarding reviews.
Can't rave enough about the service Lee, Brett, Aiden, Dean W and Michael M have provided to us with our electrical needs. They have all been so kind, thoughtful and professional in finding solutions for our very specific families needs. Every visit was easy. They were prompt, their work was excellent and they always left the house neat and tidy when they finished at the end of the day. I have used Fallon over a number of years and will continue to do so. Well done boys, you have made our house a better and safer place. Than... read more
Business response:
Thanks for the feedback Kate, we will make sure that our Electrical General Manager hears of the rock star customer experience the boys provided you.
Over priced, over $2000 to get 4 air con serviced, and $250 of that is to open one unit and tell you what's wrong with it, already got someone round that will charge way less to do that.
Business response:
Hi Christine, Thanks for reaching out. We understand that the pricing supplied by our technician didn’t meet expectation and as a result you chose not to proceed with any work recommended. We offer a range of fault diagnostics and air-conditioning servicing and our qualified technician is sent to your home to provide you with their recommendations. I would be happy to further discuss your individual experience if you would like to give me a call on 07 38463666. Thank you, Steve (Customer Experience Manager.)
The options were offered in detail by Paul and was greatly appreciated. I look forward to the installion of my new system . Please thank Paul for his professionalism !
Business response:
Hi Tony, I will definately pass on your comments to Paul, Thanks
Very disappointed by the way these guys operate. I had a split system aircon unit that needed fixing. I was told on the phone there would be a $49.50 travel fee, which is fine. I was also told the technician would then quote me what it would cost to 'do the work'. Maybe I'm naive, but I assumed I would be told how much it would cost to fix the unit, or maybe told I need a new one. Instead I was quoted $257 to diagnose the problem, and only then would I be given an indication of cost to repair the unit... or to get a new one.... read more
I have used Fallon a few times... They came when I expected them and did the job with no hassle. They respected my home by covering their boots. Service with a smile. Thanks Leo
Business response:
Hi Chris, we're glad you keep using our services! Thanks for your repeat customer and your review!!
I am still waiting for an invoice/receipt for work performed 2 weeks ago. Also still waiting on a call back from the Customer Service Manager who invited me to call him following an unfavourable review that I posted on Product Review. Not good enough.
Business response:
Hi Judith, Thanks for your time. We have resent the invoice as discussed. Please check your junk mail in case the email automatically gets filtered. We have also posted the invoice for you just in case. If we can assist with anything else please let us know. Kind Regards, Steve (Customer Experience Manager.)
We are renovating an older home that needs a lot of electrical and plumbing work. Fallon Solutions has provided us with everything we need and will do same day quotes which is a fast and efficient way of running a business. The products and fittings are of the highest of standards so you know exactly what quality you are getting. Every detail is explained and costed for you so you can choose what you need and can afford. They are a fast, friendly and efficient company. Lee W (electrician) is an exceptionally wonderful man wh... read more
Business response:
Hi Jo, thanks for passing on your experience. It's great to hear that Lee, Alex and Chris were able to bring your home up to date.
Frequently asked questions about Fallon Solutions
How is Fallon Solutions rated?
Fallon Solutions has a 4.6 star rating with 8,693 reviews.
When is Fallon Solutions open?
Fallon Solutions is open now. It is open 24/7.
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