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Fallon Solutions
- Contractors
- Mansfield, QLD
About this business
Fallon Solutions is your one call trade specialist throughout Brisbane and the Gold Coast. Our team has been providing South East Queensland with top quality trade services for more than 50 years. We offer a huge range of trades including electrical, plumbing, air conditioning, appliance repairs, carpentry, data cabling, hot water, drainage, hot water and TV antenna services.
Location details
41 Devlan St, Mansfield QLD 4122, Australia, Mansfield, QLD, 4122, Australia
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RecommendedHad Avneel out to do an aircon quote. He was bang on time, was engaging, and provided great customer service. You'll want to hang onto this go getter. Looking forward to the work being done this week!
Business response:
Hi Hans. Thanks for your comments about Avneel, we will pass this on as he will be happy that he put smile on another customer’s dial.
the electricial who came out here was great - Jason Powell. he checked everything and made a day to come back and fix it. because one of my switches was so bodgey he fixed it on the day of the check. he is a really nice guy and made sure everything was compliant and that everything was safe. (i had a couple of strange lights) no surprize afro for me now.
Business response:
Hi Rat Debbi Armfield, it’s great to hear that Jason helped you out with our lights and ensured that your home was safe. Thanks for taking the time to let us know, we will pass this feedback on.
Dean R and Nick B did electrical work at my home over 2 days. They arrived on time and were friendly and polite. Most importantly they got the job done and have arranged follow-up on a couple of additional problems. Whilst Fallons may be a bit expensive, I have had a number of electrical and plumbing jobs done by them over the last 12 months and have always been very happy with the service and the tradesmen. They deliver on what you pay for.
Business response:
Hi Marie, thank you for sharing your experience that you had with Dean and Nick. Glad that they assisted with the electrical work that you needed done. Thanks for choosing Fallon Solutions and we are pleased that you are happy with the service that you have received.
My family member, 84 year old lady, booked a service to have her air conditioners (5) cleaned. Fallon Solutions came highly recommended from a friend and had charged $70 per unit. I was amazed to find that my family member had been charged almost $3200 for less than 4 hours work. When looking into Fallon Solutions own processes, I found that the tradesman did not give a firm price before commencing work. Shame on you Fallon Solutions, I am going to be taking this further. NO FIXED UP FRONT PRICE WAS GIVEN- as per your own po... read more
Business response:
Hi Cate, sorry to hear about this experience. Please allow us an opportunity to investigate. As we don’t have the job details or your contact information; can you please give me a call on 07 3846 3666 to allow me to further investigate? Thanks, Steve (Customer Experience Manager.)
Had Blake R and Adrian come and fix a leaking shower and fix some outdated taps and remove a insinkerator that we no longer wanted. There service was efficient and outstanding will recommending fallon to all my friends
Business response:
Thanks for the feedback James. Glad that you found Blake and Adrian to be efficient and that they helped you out with your plumbing needs. We are always happy to help.
If you feel comfortable spending $460 for an electrician to spend less than an hour doing the job - go ahead use Fallon Solutions. If not, I would suggest looking elsewhere.
Business response:
Hi Ashleigh, Thanks for your time in discussing your concerns. I’m pleased we were able to assist in resolution to feedback supplied. Please don’t hesitate to give me a call should you need anything further. Kind Regards, Steve (Customer Experience Manager.)
WAY TOO EXPENSIVE! Fallon Services were booked to come and fix a faulty air conditioning unit. The call centre staff and tradie were all really friendly and helpful but upon arriving I was told that just to look at the machine and diagnose the problem would be $260 -- this is on top of the $49 call out fee already locked in. I'm told this is the cheapest possible diagnostic fee they offer for a/c. If I had of been warned of this level of 'diagnostic fee' when booking I never would have booked. After lodging a formal complain... read more
Business response:
Hi Michael, we are sorry that our pricing didn’t meet your expectations. Thank you for your time yesterday. In the case of a fault with your air conditioning; we will send our technician to your home who will provide you with a price to find the fault. As there are different levels of diagnostics/ fault finding we require our technicians to determine the level of diagnostic needed and thus can’t provide the price over the phone. We regret that we didn’t meet a mutually agreeable outcome regarding the cost of work completed. ... read more
Thank you Fallon. Great service in May, brilliant again today. Big thanks to Jack the plumber. On time, courteous, knowledgeable and quick to identify the problem. Fixed an issue caused by our insurance building team in our ensuite. Replaced a leaky valve and we had hot water again. Couldn't ask for better service. Highly recommend the company and their staff are terrific.
Business response:
Hi Wendy, thank you for your feedback on Jack, we will pass it on to him and his manager.
Frequently asked questions about Fallon Solutions
How is Fallon Solutions rated?
Fallon Solutions has a 4.6 star rating with 8,693 reviews.
When is Fallon Solutions open?
Fallon Solutions is open now. It is open 24/7.
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