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Fallon Solutions
- Contractors
- Mansfield, QLD
About this business
Fallon Solutions is your one call trade specialist throughout Brisbane and the Gold Coast. Our team has been providing South East Queensland with top quality trade services for more than 50 years. We offer a huge range of trades including electrical, plumbing, air conditioning, appliance repairs, carpentry, data cabling, hot water, drainage, hot water and TV antenna services.
Location details
41 Devlan St, Mansfield QLD 4122, Australia, Mansfield, QLD, 4122, Australia
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Today I paid the extortionate sum of $448.46 to be told there was nothing technically wrong with my switchboard and major electrical. All that was required was a reset of the safety switch to get my lights working again. Testimony to this was the two minutes the young blokes doing the job spent outside at the switchboard. No sooner had they walked outside and I sat down then up came the lights working perfectly. No mistaking it – no actual fix required – just a test (on some ...Continue Reading
Business response:
Hi Elouise, thank you for your time today. Our technicians provide flat rate prices for customers prior to being work. Whilst most of the time this works in our customer's favour because it provides piece of mind, we understand this wasn’t what you experienced on this occasion. I’m glad we could address your concerns. If you need anything else please don’t hesitate to contact us on 0738463666. Thanks, Steve (Customer Experience Manager.)
RecommendedWe had a intermittent Blocked Toilet problem that was resolved to our satisfaction. Joseph Egan the Technician was very professional showing us the problem and fixing it very quickly. He also undertook a full plumbing inspection and quotation on problem areas.
Business response:
Hi Catherine, thank you for the review of Joe and his services. Glad to hear that you were pleased with the job and the inspection.
Shonky AF business model. $50 fee to tell me $600 just to look at my aircon (discounted to $500ish if I joined some "home maintenance program" gobshite program for $200!!). So I'd be out over $600 before I even knew what was wrong, with no indication of how much to fix it? Yeah nah, I'm not an idiot thanks. Your representative was a far greater credit to this company than it deserves.
Business response:
Hi Tiffany, we like to discuss and resolve any concerns our customers have. Unfortunately we don’t have your details in our system. Please call me on 07 3846366 and allow us the opportunity to address this for you. Thanks, Steve (Customer Experience Manager.)
Business response:
Hi November, we aim for superior service and judging from your rating we let you down. Please allow us the opportunity to resolve any issues. We don’t have a record of a booking in your name so please call me on 07 3846 3666 to discuss your concerns. Thanks, Steve (Customer Experience Manager.)
Had Avneel around to quote fitting a new air con. He was pleasant, informative and helful. Thankyou
Business response:
Hi Simon, thank you for the review of Avneel. I will pass on the good feedback!
We had Jye Funaki fix all of our ceiling fans today - he provided an excellent service! I was impressed with how thorough he was with reviewing the fans and providing advice on the available options for replacement. He was very efficient in collecting all the new fans and installing them today! Very friendly and professional - would happily have Jye back for any electrical problems we need fixed in the future!
Business response:
Hi Sarah, thank you for the great review of Jye and his service on your ceiling fans today. Glad that he could have them sorted for you in time for the heat wave this weekend!
Tony B just came to our house on Brisbane's south side to repair a sliding door...one of those internal ones that are built into the wall. He was punctual, friendly, honest and got the job done. What more could you ask for. Thanks Tony!
Business response:
Thank you for the recommendation, Vicki. Glad Tony could help you out.
Pathetic! Had an appointment booked for between 12-4, had a phone call from the tradesman at 9:30 to tell me he would be there in 15 minutes. I told him the booking was between 12-4 and that I was at work and would be home during that time. Once at home from work (4.5 hours of annual leave taken), I receive a call at 2pm to inform me that there is not enough staff on and so my appointment would need to be canceled. Only resolution is to take more time off work tomorrow. Never again!
Business response:
Hi Nathan, thank you for your time today. We appologise for any inconvenience caused by us having to reschedule your booking. Kind Regards, Steve (Customer Experience Manager.)
Came on the same day and was very professional. Did the job and helped out with their jobs around the house. 100% would recommend to anyone who needs plumbing
Business response:
Hi Michel, thank you for the recommendation. Glad we could be of service and that our technicians provided friendly and professional service.
Frequently asked questions about Fallon Solutions
How is Fallon Solutions rated?
Fallon Solutions has a 4.5 star rating with 8,363 reviews.
When is Fallon Solutions open?
Fallon Solutions is open now. It is open 24/7.
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