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Falcone Subaru
- Automotive
- Indianapolis, IN
About this business
You've reached the dealership with the most unique, yet simple, sales process. Our overall process is extremely transparent and there are no gimmicks. We want you to be involved in every aspect of the sales process, which means you see what we see whether you're buying, leasing or trading your vehicle. We know you deserve the best customer service, and that's what we will give you. If you aren't convinced, just read some reviews from our customers. They Love us!
Location details
1930 W 16th St, Indianapolis, IN, 46202, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Betsy was the best. She helped me learn all the features of my car. She was patient, personable and I left with a better understanding of my new car
Business response:
Hi Karen, Thank you so much for sharing your experience with Betsy! We're thrilled to hear she helped you learn all the features of your new car and made the process enjoyable. Betsy truly exemplifies our commitment to patience, personalization, and ensuring our customers leave confident and informed. If you have any other questions or need further assistance, we're always here for you. Enjoy your new car, and welcome to the Speedway family!
Betsy was really helpful in showing me some of the new options on my new car. She was prepped and ready for me when I arrived.
Business response:
Hi Don, Thank you for sharing your experience! We're delighted to hear that Betsy was prepared and helpful in showing you the new options on your car. She takes pride in making sure every customer feels informed and confident, and we're thrilled she delivered that for you. If you have any other questions or need assistance in the future, please don't hesitate to reach out. Enjoy your new car, and welcome to the Speedway family!
The car buying process was easy and everyone was very helpful and accommodating. I had put off buying a vehicle for so long because my last experience took so much out of me. Thank you for all your help and support during this new step in my life.
Business response:
Thank you for sharing your experience! We're so glad we could make your car-buying process easy and stress-free, especially after your previous experience. It’s an honor to be part of this important step in your life, and we’re grateful for the opportunity to help. If you ever need anything down the road, our team is always here for you. Congratulations on your new vehicle!
As new college grads, we were extremely mislead, assured we would be approved, and then due to poor management, it’s took the financial department days to tell us we were not. From the salesmen to the financial office, the advertised Subaru college grad program was not followed, and we ended up being "sold" a car, led on, and when calling for the vin number to buy insurance found out we were not approved. Extremely unprofessional, and to get any information we had to call multiple times in a row. We went to Subaru because my... read more
Business response:
We’re sorry to hear about your experience and appreciate you bringing these concerns to our attention. At Speedway Subaru, we strive to provide transparent and efficient service to all of our customers, including those utilizing the Subaru College Grad Program. While the program offers great benefits, it does still require meeting certain approval criteria, which can vary based on individual circumstances. We apologize if there was any confusion or miscommunication during the process and for any delays in providing updates. ... read more
This team has helped me with three cars in seven years in not just sales, but in service and all other manner of things.
Business response:
Thank you so much for your kind words and loyalty over the years! We're thrilled to have had the opportunity to assist you with not just one, but three cars, and to support you in sales, service, and beyond. Your trust means the world to us, and we're here whenever you need us. Here's to many more years of driving happiness with Speedway!
Betsy was so helpful in explaining all the amazing features of my Legacy. She answered all my questions. I’m glad I came in for this appointment! Thank you, Betsy!
Business response:
Thank you so much for the kind words! We're thrilled to hear that Betsy was able to provide such a helpful and informative experience during your visit. The Subaru Legacy is an incredible vehicle, and we're so glad Betsy could answer all your questions and highlight its amazing features. We appreciate you choosing Speedway Subaru and look forward to seeing you again. Enjoy your Legacy!
Betsy provided a helpful overview of the features in my new Subaru. She was great!
Business response:
Thank you for sharing your experience! We’re so glad to hear that Betsy made your new Subaru orientation such a positive one. She truly enjoys helping our customers get the most out of their vehicles, and we’ll be sure to share your kind words with her. If you have any more questions or need further assistance, don’t hesitate to reach out. Enjoy all the amazing features of your new Subaru, and welcome to the Speedway Subaru family!
Everyone we dealt with at Speedway Subaru was fantastic. That’s the reason we decided to buy another Subaru.
Business response:
Thank you so much for your wonderful feedback! We’re thrilled to hear that our team made your experience so fantastic—it’s exactly what we strive for. Knowing that we played a part in your decision to buy another Subaru means the world to us. 🚗💙 If you ever have questions or need anything, we’re here to help. Enjoy every moment with your new Subaru, and welcome back to the Speedway Subaru family!
Most places would not contact me after a car purchase. I have had several face to face meetings and phone calls to answer my questions to make sure I know how to use the wonderful bells and whistles this Forester offers.
Business response:
Thank you so much for your kind words! We’re thrilled to hear that your experience with us didn’t end at the purchase. At Speedway Subaru, we believe in building lasting relationships and ensuring you’re confident and excited about your vehicle. The Subaru Forester is packed with amazing features, and it’s wonderful to know our team has been there to help you explore all those "bells and whistles." If you have any more questions or need further assistance, please don’t hesitate to reach out. We’re always here when you need u... read more
Frequently asked questions about Falcone Subaru
How is Falcone Subaru rated?
Falcone Subaru has a 4.9 star rating with 3,482 reviews.
When is Falcone Subaru open?
Falcone Subaru is closed now. It will open at 9:00 a.m.
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