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Falcone Subaru
- Automotive
- Indianapolis, IN
About this business
You've reached the dealership with the most unique, yet simple, sales process. Our overall process is extremely transparent and there are no gimmicks. We want you to be involved in every aspect of the sales process, which means you see what we see whether you're buying, leasing or trading your vehicle. We know you deserve the best customer service, and that's what we will give you. If you aren't convinced, just read some reviews from our customers. They Love us!
Location details
1930 W 16th St, Indianapolis, IN, 46202, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Excellent dealership to work with, knowleadgable, fast, and fair when trading a vehicle. I have purchased several cars from there and never had a bad experience.
Business response:
Thank you so much for the kind words and continued support! We’re honored to have earned your trust over several purchases, and it means a lot to hear that each experience has been a positive one. Our team works hard to keep things knowledgeable, fast, and fair — and we’re glad that’s been your experience every time. We truly appreciate you being part of the Speedway Subaru family!
Everyone I worked with was amazing! Everyone is so helpful and took the time to answer all my questions. Truly is top notch service. Really appreciate all the help even after I have purchased my car. Betsy really helped answer all my questions!
Business response:
Thank you so much for the wonderful review! We’re thrilled to hear that you felt supported every step of the way — and even after the purchase. That’s exactly the kind of service we aim to provide. We’ll be sure to pass along your kind words to Betsy and the rest of the team — they’ll be so happy to hear it! Thanks again for choosing Speedway Subaru, and we’re always here if you need anything down the road.
Betsy was very thorough and patient. I learned lots about the car AND about features on my phone. Thanks Betsy!
Business response:
Thanks so much for the kind words! Betsy is great at making the tech feel easy and approachable — we’re so glad she was able to help you get the most out of both your new car and your phone. We’ll be sure to pass along your thanks!
Meeting with Betsy today was time well spent. She went over several safety enhancements with my new Forester and info screen features. My previous car was a 2015 Forester and I really appreciate the upgrades with my new 2025 forester. Betsy was very helpful with showing a few shortcuts with this car that I wasn’t aware of. I recommend meeting with her to better understand what is offered with this new car. Thanks Betsy!
Business response:
Thank you so much for sharing this! We’re so glad your time with Betsy was helpful — she’s amazing at making those new features feel familiar and easy to use. The jump from a 2015 to a 2025 Forester is a big one, and we’re thrilled to hear you’re enjoying the upgrades. We’ll be sure to pass along your kind words to Betsy — she’ll really appreciate it. Thanks again for choosing Speedway Subaru!
The staff was very patient and not pushy at all which I greatly appreciated. The transaction was quick and easy.
Business response:
Thank you so much for sharing your experience with us! 😊 We're thrilled to hear that our team made you feel comfortable and appreciated throughout the process. Making transactions quick and easy while providing a no-pressure experience is what we strive for every day. If you need anything else or have any questions, don't hesitate to reach out. Welcome to the Speedway family, and happy driving!
I enjoyed picking up my new car from Betsy. The lot was very crowded. I would come back. Thanks, bob
Business response:
Thanks so much, Bob! We’re glad to hear you enjoyed picking up your new car with Betsy — she’s always a joy to work with. Apologies for the crowded lot; we know it can get tight during busy times. We appreciate your patience and look forward to welcoming you back anytime! Enjoy the new ride!
Your service department does not comminate at all and will not get with me despite multiple times of calling and getting nothing but voicemail. Please at least tell me what the time frame is. I have now been waiting over 4 weeks for any for of communication. Ridiculous and unprofessional..
Business response:
We’re truly sorry for the lack of communication and the frustration this has caused. This is not the experience we want anyone to have, and we understand how unacceptable it is to be left waiting without answers — especially for this long. We’re escalating this internally right away to make sure someone reaches out to you with an update and a clear timeline. Thank you for your patience, and again, we sincerely apologize for the delay and lack of follow-through.
Betsy really helped me get to know my new Subaru! My last car was a 2012 Subaru Outback, which I loved, but it didn’t have all the bells and whistles that my 2024 Subaru Crosstrek Sport has. Thanks to Betsy, now I know how to use them!
Business response:
Thank you so much for the kind words! We’re so excited for you and your new 2024 Crosstrek Sport — what an awesome upgrade from your 2012 Outback! Betsy is fantastic at making all those new features feel simple and approachable, and we’re glad she helped you get comfortable behind the wheel. Enjoy every mile — and welcome to the next generation of Subaru!
Vehicle was great. Prepped and Clean. Betsy was fantastic. She walked me through all the great features on the new Forester.
Business response:
Hi Brent, Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you loved your new Forester and that it was delivered prepped and clean—just as it should be. Betsy is truly fantastic, and we're lucky to have her on our team. I'll make sure to pass along your kind words! If you have any questions about your Forester’s features or need assistance in the future, don’t hesitate to reach out. Enjoy your new ride, and welcome to the Speedway family!
Frequently asked questions about Falcone Subaru
How is Falcone Subaru rated?
Falcone Subaru has a 4.9 star rating with 3,488 reviews.
When is Falcone Subaru open?
Falcone Subaru is open now. It will close at 7:00 p.m.
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