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Falcone Subaru
- Automotive
- Indianapolis, IN
About this business
You've reached the dealership with the most unique, yet simple, sales process. Our overall process is extremely transparent and there are no gimmicks. We want you to be involved in every aspect of the sales process, which means you see what we see whether you're buying, leasing or trading your vehicle. We know you deserve the best customer service, and that's what we will give you. If you aren't convinced, just read some reviews from our customers. They Love us!
Location details
1930 W 16th St, Indianapolis, IN, 46202, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The most wonderful place in the world. I enjoyed my experience with Katherine and Besty. I learned even more about my car today. Thank you!
Business response:
Hi Vicky, thanks so much for your kind review! We really strive to provide the best buying experience possible so it's wonderful to receive such positive feedback. We truly appreciate your business and hope that you come back to Speedway Subaru VW for all your automotive needs!
Betsy was very helpful in understanding all the electronic options on the Outback and helped me get started figuring out all the programs. Very helpful.
Business response:
Hi, thanks so much for your positive review! We truly appreciate your business and hope you continue to use Speedway Subaru for all your vehicle needs!
This is my first time purchasing a Subaru and I’m very pleased with the quality and drivability of my Crosstrek. The dealership experience was very pleasant. They provided excellent customer service and were very low pressure.
Business response:
Hi, thank you so much for your positive review! We take pride in delivering the best car buying experience possible so that really means a lot! We truly appreciate your business and hope that you comes to Speedway Subaru for all your future vehicle needs!
Outstanding sales and education on the Subaru Outback. Leaned more on the features I was not aware of in the instrument panel and the computer in the the dashboard.
Business response:
Thank so much for your review! We truly appreciate your business!
The Love-Encore was great. I did a lot of research before I bought my Outback Wilderness, and I am a nerd who actually does read the owner's manual, but she was still able to show me a few features I didn;t know about. Plus, she told me about a few accessories and how to set stuff up that I didn't know about (I've already ran a charging cable from the back to keep it more out of the way than pluggin into the dash.) So far my whole experience truly no hassle shopping and and test drive to the Love-Encore has made this one of ... read more
Business response:
Chad, thanks so much for your kind review! We always strive to provide the best car buying experience possible and we truly appreciate your business! We hope that you come to Speedway Subaru for all your future vehicle needs!
The Love-Encore follow up orientation was incredibly helpful! I was reminded of some important features and learned so much new information. Thank you for doing this!
Business response:
Thanks so much for your positive review! We really appreciate your business!
Awful experience. No integrity. Tried doubletalk. Didn't work..Falcons was honest. Not these guys.
Business response:
Hi Edward, We do apologize that you weren't completely satisfied and we couldn't come to the right numbers to make a deal for you. We truly strive to make every customer happy as much as we possibly can, which our 4.9 rating attests to. I would also like to add the entire sales team and managers (99% of employees) we're retained from Falcone. It's the same great team, just a different name. If there is anything we can do in the future to help, please don't hesitate to reach out. Sincerely, Speedway Cars
Bought a used car from this place and one week later the check engine light turns on. Called the dealership, left a voicemail did not call back until after 6 and was not able to return call because dealer was closed after 6. Called again Saturday morning and sent another voicemail, nobody called back till Monday morning and the lady said to bring the car in Wednesday morning and when I showed up on Wednesday then service consultant was very rude, acted like I didn't have an appointment, told me to sit in the waiting room whi... read more
Business response:
Hi, we're truly sorry that you weren't completely satisfied.
I really loved working with them to purchase my new car! They were very helpful and great to work with.
Business response:
Thanks so much for your positive review! We really appreciate your business!
Frequently asked questions about Falcone Subaru
How is Falcone Subaru rated?
Falcone Subaru has a 4.9 star rating with 3,488 reviews.
When is Falcone Subaru open?
Falcone Subaru is closed now. It will open tomorrow at 9:00 a.m.
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