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Exeter Finance Corp
- Insurance
- Irving, TX
About this business
Exeter Finance is located at 222 Las Colinas Blvd W Ste 1800, Irving, TX. This business specializes in Financing.
Location details
222 Las Colinas Blvd W Ste 1800, Ste 1800, Irving, TX, 75039, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This company customer service is the worst. please do not allow them to finance your car. I was calling getting totally different information from several different agents. Nikki is the worst customer service agent at this firm. She was not helpful at all she was being rude smart and unprofessional . I will continue to follow up on my compliant no one should have to be subject to this kind of abuse when you are paying your money
I have been financing a vehicle with this company for over a year, every time I try to contact them an ask questions they have been rude or blatantly lied to me. I even gave my grandmother and a person from my bank ability to access my account and they treated them poorly as well. When I attempted to refinance the vehicle with another institution they said that they cannot do that. I also now owe more on the vehicle than I did when I bought it, which makes no sense as I have not missed a payment and am least 3 months ahead o... read more
MULTIPLE times, I have requested to do all my payments via paper mail (it's just easier for me that way). They keep saying it's something wrong with my mail carrier. This is totally false. I continue to receive mail from other establishments. I even receive mail from Exeter to let me know I've been late!!! Just no paper billing statements are ever sent!!! This has resulted in my accountant incurring additional fees. They call me multiple times a day, and even though I continue to request all correspondence be by mail, I neve... read more
For more than a month now, I have been unable to make my payment online. When I select the option to make my payment online, a message pops up stating that due to my account status, they are unable to accept online payments from me and to contact customer service. My account is current so the message is unwarranted. When I contacted customer service, they explicitly expressed to me that there should be no reason for the block on my payment portal as my account is not delinquent and offered to process the payment over the pho... read more
I have emailed dispute letters to this company because they are reporting false information to all three credit bureaus damaging my credit. It is clear I am current with this company and do not owe what they are reporting and there is other information that is inaccurate. However, I am being told nothing is wrong. If I was past due, then they will of course say that it is my fault and be quick to post I am past due, but yet they don't see no errors in what they are reporting and refuse to take responsibility and do the right... read more
WOW! I wish I would have researched this company sooner and did my homework. I got a car loan through them in 2018 and have made 38 payments totaling over $16K when my initial loan amount was only $15K but in 2022 4 years later I STILL OWE $14K. In reading everyone's review I see they are crooks! and charging daily interest. I have fell on hard times and had to get my loan extended a few times but made a lot of payments. I am unable to keep paying this note am devastated that it will hit my credit if voluntarily turn it in. ... read more
I have paid 2 car payments and they never got the first one and I'm not understanding why the payments I have made no one will look into where it went when I sent it from the bank through bill pay so it's not on a statement it's the first transaction I've made with this acct gave the confirmation number and I'm told no one is looking into it and need to pay it again um excuse me I paid it it's not my fault if it didn't go through on y'all's end and the bank has been trying to figure it out and no one will get in contact with... read more
I would give zero stars if possible. Customer service is beyond rude. If you are even a day late for a payment they will call you multiple times a day, every day. Half the calls attempted to answer I was hung up on. If you call back expect to wait before speaking with somebody and certainly would not expect any type of satisfactory resolution on the consumer end. Predatory loans for people already experiencing hardship. I have an excellent payment history with them however interest rate is so high it's actually lowered my cr... read more
(Exeter Finance) i have never seen anything like this and I'm wondering how is it even legal for a finance company to charge daily interest, this is highway robbery and at this rate you will be pay the car off. I am concerned to find out that the company who financed my car told me they charge daily interest. When 1 got the car finance charges was charged I believe. I've had the vehicle 2 years and it's only a thousand dollars less than what was owed when I purchased it and most of the time I pay above what my monthly paymen... read more
Frequently asked questions about Exeter Finance Corp
How is Exeter Finance Corp rated?
Exeter Finance Corp has a 1.1 star rating with 261 reviews.
When is Exeter Finance Corp open?
Exeter Finance Corp is closed now. It will open at 9:00 a.m.
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