Exeter Finance Corp

Connor T 

on BBB

3 years ago

Terrible. I have made several car payments to my loan and haven't seen a decrease in months. I've paid around 8000$ on a 26000$ and the current loan is only down to 21,600$. Just made another payment and no decrease again. Terrible finance company. No idea where my money is even going. 

Mark S 

on BBB

3 years ago

We never had any problems until now. We need to do a voluntary surrender, car broke down and is to much to repair. We have spoken to the company 4 times, they were supposed to send documents to sign. But keep getting the run around. No use in trying anymore, they aren't very customer oriented, so the car will sit until it gets towed away. We have already spoken to the managers, it's really ridiculous. 

Shaundra B 

on BBB

3 years ago

I've been paying on my car for 6 years!!!!!!! 38,000 on a 22,000 car and they say I still owe 10,000!!!! no way I'm getting a lawyer!!!!! 

Kimberly G 

on BBB

3 years ago

I do not even know where to begin with the joke of a company. We are a military family stationed in NC. My son-in-law bought the car in NC. He had it around two years. April of 2021, they stopped taking his automatic payment. They stopped it!! My SIL is a 22-year-old man, he came from no family, hence why he is in the military. There was no one to teach him what to look for, to do, not to do, etc. His app every month stated current for that month that only his normal 350.00 would be coming out. Yes!! He should have looked at... read more

Edward B 

on BBB

3 years ago

I would not ever go back to them. They definitely got over on me. Repo my car and everything.. 

Chelle N 

on BBB

3 years ago

Scammers, they don't let you know about their simple interest loan. Before your first payment is due high interest is adding up everyday 

Hannah P 

on BBB

3 years ago

Bought a car from dealer through Exeter and the car was totalled and was not my fault when it was totalled went back after the insurance paid them the full XXXXX dollars and was told I'd need 3000 dollars down to buy another car thru them but went to another dealership and was able to get the loan through the same bank. Exeter. They are ****** bank and people and I hate ever having to owe them money after this car is paid off. 

Devin M 

on BBB

3 years ago

I had a vehicle loan with Exeter Finance for over a year. In January, I called in and requested a payoff quote in order to sell the vehicle. I called back later that day with the person I was selling the vehicle to in order to pay it off and transfer the title. The buyer made the payments, and the representative told us that we will receive the title in 24 days. After waiting over a month with no Title in sight, I called Exeter back and they said that the payoff amount wasn't paid in full. I received the payoff amount verbal... read more

Parthenia H 

on BBB

3 years ago

In October, 2021, I moved from Virginia back to Maryland. The DMV needs my original title of which Exeter Finance has in their possession. I had a scheduled appointment in December, 2021 with the DMV (MD). During the appointment, I was informed of the required documentation that they need to renew my vehicle registration, tags, etc. At the appointment, the DMV rep completed the form and faxed it to Exeter Finance to request the original title. I made another appointment with the DMV for a later date. Before my 2nd appointmen... read more