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Equity Trust Company
- Financial Services
- Westlake, OH
About this business
Equity Trust Company is a financial services company that enables individual investors, financial professionals and institutions to diversify investment portfolios through alternative asset classes, including real estate, tax liens, private equity, precious metals and more. Equity Trust Company (or its affiliates) offers custodial services for alternative investments, investment in alternative assets with individual retirement accounts, back-office solutions for Registered Investment Advisors, brokerage services, directed tr... read more
Location details
1 Equity Way, Westlake, OH, 44145, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have used Equity Trust for about 20 years to manage self-directed IRA investments. They are always very helpful when you call, their response is quick, friendly personnel and very knowledgeable.
Business response:
Hi ********thank you so much for taking the time to leave us a review! We appreciate hearing your positive feedback. We take pride in providing superior customer service and we're happy to hear your experience has reflected this. Sincerely, Melissa
My Husband and I have used Equity Trust for about 30 years to manage self directed IRA investments. They are are very helpful when you call, friendly personnel and very knowledgeable.
Business response:
Hi *****, Thank you for taking the time to leave us a review. We're happy to hear you and your husband have been clients for 30 years and have had a positive experience with Equity Trust! Thanks again, *******
I have been using Equity Trust for several years to manage some self directed IRA investments into a few different apartment developments. I have been very happy.
Business response:
****** We really appreciate your feedback and are so happy to hear you've been a client for several years and have had a positive experience. Thank you so much for taking the time to leave us a review!
Equity Trust Company Great is an amazing company with quick response times and great customer service. I trust them entirely.
Business response:
Emily, we're so glad to hear you've had great experiences with Equity Trust Company. We strive to provide quick response times and excellent customer service and will continue to do so for you in the future. Thanks for taking the time to leave us a review!
Very helpful in making transactions. The information on different investment options is excellent.
Business response:
** ****, Thank you for taking the time to leave a review! We take pride in providing excellent education for our clients and we're happy to hear you find it beneficial.
Great company with tremendous support. I've been with Equity Trust Company for about 8 years and I've successfully kept my retirement balance at a somewhat level value with rental property investments while withdrawing $1500/month to supplement my SS retirement income. I would have lost my "Butt" if I had stayed with a typical retirement fund. They continue to update their programs for investors which gives them a 5 star rating in my book.
Business response:
** ******** - Thank you for the review, we really appreciate it! We're so happy to hear you've had a great experience over the past 8 years.
I am a fairly new customer to Equity Trust. I have been impressed with their service from day 1. They are focused on the customer, are timely and accurate in their transactions. I am very satisfied with the service they provide.
Business response:
Hello *******, We're so happy to hear your experience with us has been satisfactory in terms of service, timeliness, and accuracy. Thank you for taking the time to leave us a review, we appreciate your feedback! To your success, *******
Have been a client for 2 years and in addition to voting with my checkbook (I continue to add to my accounts), having dealt with a myriad of financial services and trustees over the years, I have found ETC to be consistently the BEST customer service company ever.
Business response:
Hi ******* Thank you for taking the time to leave us a positive review to let us know about your experience. We take pride in proving superior customer service and we're happy to hear you recognize and appreciate it. Sincerely, *******
Last transaction was very well done, timely and accurate. I have been an account holder for over 10 years and over that time they have continued to solicit feedback to improve their services. They have listened and it shows. I recommend them.
Business response:
Hi *****, Thank you for taking the time to leave us a positive review. We're happy to hear you've seen improvements in our services! We always strive to provide a great client experience and will continue to do so in the future. Sincerely, Melissa
Frequently asked questions about Equity Trust Company
How is Equity Trust Company rated?
Equity Trust Company has a 4.2 star rating with 2,229 reviews.
When is Equity Trust Company open?
Equity Trust Company is closed now. It will open on Monday at 8:00 a.m.
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