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Equity Trust Company

4.2

About this business

Location details

1 Equity Way, Westlake, OH, 44145, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.22,462 reviews
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Dr Bill's profile image
Dr Bill 
4 years ago

Being a gold member at Equity matters. Tayler made my funding seamless! She is a major reason I find all my transactions through Equity. Tayler puts the customer front and center through the entire process. 

Business response:

Thank you for taking the time to leave a positive review about your experience with Equity Trust! We appreciate your feedback! 

Jim W's profile image
Jim W 
4 years ago

Equity Trust does excellent work with Self Directed IRA's I would recommend them highly 

Business response:

Thank you for taking the time to leave a positive review! We appreciate your feedback as a client and we're happy to hear you'd recommend Equity Trust. 

Skip C's profile image
Skip C 
4 years ago

To have the option to invest my IRA funds my way is awesome. To have a custodian with investment structure and oversight that is approved by the IRS makes it legal. Equity Trust has a web site that affords all the options and needed paperwork to ensure optimum latitude and proper compliance with IRS laws, and streamlined process and procedure to make investing as simple as it can possibly be, and still be compliant. Equity Trust Customer Service backs up and supports all investment activity to help in navigating all the inve... read more

Shari S's profile image
Shari S 
4 years ago

Equity Trust Company is just the ticket for my 401K rollovers. I already had one retirement asset with Equity and a family member suggested opening my own self-directed IRA, to allow me a more "hands-on" approach for investing . I opened a self-directed IRA with Equity and I am using the account for purchase of home for rehab. I find Equity staff to be prompt, efficient and very professional. Equity has met all of my requests in a timely and efficient manner and I couldn't be happier with Equity services. 

Business response:

Thank you for taking the time to leave a positive review. Your feedback is important to us and we're happy to hear you've had a great experience with Equity Trust! 

richard r's profile image
richard r 
4 years ago

These people are opportunistic crooks. They "create" items and processes which they then use to charge you fees, before even starting the process of issuing your funds back to you. You may think all things are going along fine, while they're holding your investments, until you try & get your money transferred into another IRA account. 

Debi K's profile image
Debi K 
4 years ago

I'm very pleased with the service and user-friendliness of the site. They have been wonderful! 

Brenda W's profile image
Brenda W 
4 years ago

My husband and I have IRA investments with Equity Trust Company. We recently sold one of our assets, and we found ETC’s representatives very knowledgeable, helpful and patient in guiding us through the process. We are senior citizens, and appreciate their respectful explanations and communications, making this a very positive experience for us. 

Business response:

Thank you so much for taking the time to leave us a review! We're happy to hear you've had a great experience with our representatives. We appreciate your feedback and you as a client! 

John H's profile image
John H 
4 years ago

Equity Trust is amazing to work with, they are experts in their industry and happy to help no matter your experience level. 

Business response:

Thank you for taking the time to provide positive feedback about your experience with Equity Trust. We appreciate your review and you as a client! 

Debra's profile image
Debra 
4 years ago

I have worked with two IRA custodians, so there is a basis for comparison. For each transaction, ETC has assigned an individual to collect documents and process funds - it has been seamless. We have done about 17 loan transactions since last summer, and in each instance, the documents were approved and funds delivered on time. Fees are transparent and reasonable. I am glad we switched to ETC, although I would caution others to try to liquidate assets prior to making the transfer - lots of steps involved with transferring mor... read more

Business response:

Thank you so much for taking the time to tell us about your positive experience with Equity Trust! We take pride in providing great service to our clients and we're happy to hear your experience aligns with that. We appreciate your feedback and you as a client. 

Frequently asked questions about Equity Trust Company

How is Equity Trust Company rated?

Equity Trust Company has a 4.2 star rating with 2,462 reviews. 

When is Equity Trust Company open?

Equity Trust Company is closed now. It will open on Monday at 8:00 a.m. 

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