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1 Equity Way, Westlake, OH, 44145, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Equity Trust has great customer service and is generally very helpful. I would highly recommend them.
Business response:
Thank you for taking the time to leave us a review! We're happy to hear you've had a positive experience with Equity Trust and would recommend us to others.
Have bought and sold stock and mutual funds. Always reliable and straightforward. Highly recommend.
Business response:
Thank you for the positive review regarding your experience with Equity Trust. We're happy to hear you would highly recommend Equity Trust and we appreciate you as a client.
Great service and works with customers with sharing knowledge and advice for their clients. Been with them for about years and not had a problem with their service. Thanks ****** *
Business response:
Thank you for taking the time to leave us a positive review! We're so happy to hear you've had a great experience with Equity Trust. We appreciate you as a client. Sincerely, Melissa
Do not use for international real estate. Service is terrible.
Business response:
I apologize for your negative experience with Equity Trust. It is never our intention to cause our clients frustration. If you would like a member of our team to look into your specific situation, please send your account/contact information to our Care Team - **********************
I have been with EquityTrust now for 2years now. I have traded in mutual funds, stocks, and a real estate transactions. I have had excellent customer service whenever I’ve needed them. The trading platform is very simple to use making it a joy wether purchasing or selling. My real estate transactions were top notch and all bills were paid in a very timely manner, extremely effortless, with no issues. My only regret is that I didn’t know about these self directed ira’s years ago, but I’m happy I finally found out about Equity... read more
Business response:
Hi ******* Thank you for taking the time to leave a positive review about your experience with Equity Trust. We value your feedback as our client and are happy to hear you've had a satisfactory experience with us! Sincerely, Melissa
They get better all the time and have smart, patient staff members that put up with me in a very respectful way. I like their intense attention to the details. They look out for their clients.
Business response:
Thank you for the review! We're so happy to hear you've had a great experience with Equity Trust and we appreciate you as a client. Sincerely, Melissa
I’ve used the Equity Trust company to invest my IRA funds beyond just plain equities but specifically in real estate. They have been very helpful and efficient at a most interesting price point. I could not have wished for a more pleasant experience.
Business response:
Thank you for the review! We're very glad to hear you've had a positive experience with Equity Trust.
I appreciate the timeliness and efficiency with which Equity Trust Company executes my requests and transactions. I was impressed from the beginning and after nine years of association I have no cause to change my mind. Keep up the good work.
Business response:
Thank you for taking the time to leave a review! We appreciate your feedback as our client and we're happy to hear you've had a satisfactory experience with Equity Trust for the past nine years.
I have been with Equity Trust for my self-directed IRAs for the past 12 years. Early on-line security was not the best. This is no longer the case, and I am more than confident my cash funds are very well protected from unauthorized access. Service during property acquisitions, and distributions (RMDs) are handled on a timely basis.
Business response:
Thank you for taking the time to leave a review. Equity Trust takes account security very seriously and we're happy to hear you've seen improvements. We appreciate your feedback.
Equity Trust Company has a 4.2 star rating with 2,462 reviews.
Equity Trust Company is closed now. It will open on Monday at 8:00 a.m.
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