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Equity Trust Company

4.2

About this business

Location details

1 Equity Way, Westlake, OH, 44145, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.22,462 reviews
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Brett B's profile image
Brett B 
4 years ago

Equity Trust has great customer service and is generally very helpful. I would highly recommend them. 

Business response:

Thank you for taking the time to leave us a review! We're happy to hear you've had a positive experience with Equity Trust and would recommend us to others. 

Brian H's profile image
Brian H 
4 years ago

Have bought and sold stock and mutual funds. Always reliable and straightforward. Highly recommend. 

Business response:

Thank you for the positive review regarding your experience with Equity Trust. We're happy to hear you would highly recommend Equity Trust and we appreciate you as a client. 

Thomas D's profile image
Thomas D 
4 years ago

Great service and works with customers with sharing knowledge and advice for their clients. Been with them for about years and not had a problem with their service. Thanks ****** * 

Business response:

Thank you for taking the time to leave us a positive review! We're so happy to hear you've had a great experience with Equity Trust. We appreciate you as a client. Sincerely, Melissa 

Keith K's profile image
Keith K 
4 years ago

Do not use for international real estate. Service is terrible. 

Business response:

I apologize for your negative experience with Equity Trust. It is never our intention to cause our clients frustration. If you would like a member of our team to look into your specific situation, please send your account/contact information to our Care Team - ********************** 

Thomas L's profile image
Thomas L 
4 years ago

I have been with EquityTrust now for 2years now. I have traded in mutual funds, stocks, and a real estate transactions. I have had excellent customer service whenever I’ve needed them. The trading platform is very simple to use making it a joy wether purchasing or selling. My real estate transactions were top notch and all bills were paid in a very timely manner, extremely effortless, with no issues. My only regret is that I didn’t know about these self directed ira’s years ago, but I’m happy I finally found out about Equity... read more

Business response:

Hi ******* Thank you for taking the time to leave a positive review about your experience with Equity Trust. We value your feedback as our client and are happy to hear you've had a satisfactory experience with us! Sincerely, Melissa 

Pat B's profile image
Pat B 
4 years ago

They get better all the time and have smart, patient staff members that put up with me in a very respectful way. I like their intense attention to the details. They look out for their clients. 

Business response:

Thank you for the review! We're so happy to hear you've had a great experience with Equity Trust and we appreciate you as a client. Sincerely, Melissa 

Markus R's profile image
Markus R 
4 years ago

I’ve used the Equity Trust company to invest my IRA funds beyond just plain equities but specifically in real estate. They have been very helpful and efficient at a most interesting price point. I could not have wished for a more pleasant experience. 

Business response:

Thank you for the review! We're very glad to hear you've had a positive experience with Equity Trust. 

Adenrele O's profile image
Adenrele O 
4 years ago

I appreciate the timeliness and efficiency with which Equity Trust Company executes my requests and transactions. I was impressed from the beginning and after nine years of association I have no cause to change my mind. Keep up the good work. 

Business response:

Thank you for taking the time to leave a review! We appreciate your feedback as our client and we're happy to hear you've had a satisfactory experience with Equity Trust for the past nine years. 

C.B. C's profile image
C.B. C 
5 years ago

I have been with Equity Trust for my self-directed IRAs for the past 12 years. Early on-line security was not the best. This is no longer the case, and I am more than confident my cash funds are very well protected from unauthorized access. Service during property acquisitions, and distributions (RMDs) are handled on a timely basis. 

Business response:

Thank you for taking the time to leave a review. Equity Trust takes account security very seriously and we're happy to hear you've seen improvements. We appreciate your feedback. 

Frequently asked questions about Equity Trust Company

How is Equity Trust Company rated?

Equity Trust Company has a 4.2 star rating with 2,462 reviews. 

When is Equity Trust Company open?

Equity Trust Company is closed now. It will open on Monday at 8:00 a.m. 

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