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Equity Trust Company

4.2

About this business

Location details

1 Equity Way, Westlake, OH, 44145, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.22,462 reviews
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ANGELLA's profile image
ANGELLA 
5 years ago

I love the ease of transactions with ETC. And their customer service is always so knowledgeable and helpful! I'm glad I picked ETC as my self-directed IRA custodian. 

Business response:

Hi ******** Thank you for taking the time to leave us a positive review! We're happy to hear you're satisfied with Equity Trust as your custodian. We take pride in providing superior customer service, and our team will be happy to hear about your great experience. Sincerely, Melissa 

Karen K's profile image
Karen K 
5 years ago

I have used Equity Trust for about 12 years and great company to work with. They are there to help with any questions or forms to complete. Web site is user friendly 

Business response:

We're so happy to hear you've been an Equity Trust client for over a decade. Thank you so much for taking the time to leave us a positive review and provide feedback! We appreciate it and appreciate you as a client. Sincerely, Melissa 

Karyl C's profile image
Karyl C 
5 years ago

With only traditional IRAs in my portfolio, I wanted to follow my love for renovating houses and found self directed IRAs to be the solution to the Chloe needed while building my wealth. As a novice at self directed investments, Equity Trust could not have been more patient and supportive in helping me set up my account and navigate through my first property settlement transaction and on an ongoing basis paying contractors and the like. LOVETC! 

Business response:

Thank you for taking the time to leave Equity Trust a review! We're happy to hear your experience has been positive. 

Joaquin P's profile image
Joaquin P 
5 years ago

I have used Equity Trust for about 20 years to manage self-directed IRA investments. They are always very helpful when you call, their response is quick, friendly personnel and very knowledgeable. 

Business response:

Hi ********thank you so much for taking the time to leave us a review! We appreciate hearing your positive feedback. We take pride in providing superior customer service and we're happy to hear your experience has reflected this. Sincerely, Melissa 

Helen H's profile image
Helen H 
5 years ago

My Husband and I have used Equity Trust for about 30 years to manage self directed IRA investments. They are are very helpful when you call, friendly personnel and very knowledgeable. 

Business response:

Hi *****, Thank you for taking the time to leave us a review. We're happy to hear you and your husband have been clients for 30 years and have had a positive experience with Equity Trust! Thanks again, ******* 

Jason S's profile image
Jason S 
5 years ago

I have been using Equity Trust for several years to manage some self directed IRA investments into a few different apartment developments. I have been very happy. 

Business response:

****** We really appreciate your feedback and are so happy to hear you've been a client for several years and have had a positive experience. Thank you so much for taking the time to leave us a review! 

Emily W's profile image
Emily W 
5 years ago

Equity Trust Company Great is an amazing company with quick response times and great customer service. I trust them entirely. 

Business response:

Emily, we're so glad to hear you've had great experiences with Equity Trust Company. We strive to provide quick response times and excellent customer service and will continue to do so for you in the future. Thanks for taking the time to leave us a review! 

Mark C's profile image
Mark C 
5 years ago

Very helpful in making transactions. The information on different investment options is excellent. 

Business response:

** ****, Thank you for taking the time to leave a review! We take pride in providing excellent education for our clients and we're happy to hear you find it beneficial. 

Clifford C.'s profile image
Clifford C. 
5 years ago

Great company with tremendous support. I've been with Equity Trust Company for about 8 years and I've successfully kept my retirement balance at a somewhat level value with rental property investments while withdrawing $1500/month to supplement my SS retirement income. I would have lost my "Butt" if I had stayed with a typical retirement fund. They continue to update their programs for investors which gives them a 5 star rating in my book. 

Business response:

** ******** - Thank you for the review, we really appreciate it! We're so happy to hear you've had a great experience over the past 8 years. 

Frequently asked questions about Equity Trust Company

How is Equity Trust Company rated?

Equity Trust Company has a 4.2 star rating with 2,462 reviews. 

When is Equity Trust Company open?

Equity Trust Company is closed now. It will open on Monday at 8:00 a.m. 

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