Equity Trust Company

Karen T 

on BBB

3 years ago

Equity trust is a great venue to invest your IRA for self directing where and what to do with it. The team at Equity Trust is very knowledgeable, courteous, and prompt with answers and transactions. 

Keith M. 

on BBB

3 years ago

Great company, does what they say. I have multiple accounts with them and would highly recommend them. Very knowledgeable. 

Joyce J 

on BBB

3 years ago

Equity Trust Company rates #1 in Customer Service for me in areas of responsiveness, user friendly systems, knowledgeable reps, and customer engagement. 

Mi T 

on BBB

3 years ago

Excellent service. Unconditional recommendation. We hadn’t ever used a service like this before and it went without a hitch. Kudos 

Jennifer S 

on BBB

3 years ago

I am new to working with a self-directed IRA. The customer support, video and site-based resources, and the sales team members have each allowed me to learn more about self-investment. As a retiree who is not in need of the the IRA funds at the moment, Equity Trust has opened a whole new way of thinking and looking at investment. My current interest is in helping people find stable housing. And, by working with Equity Trust, I am able to assist individuals to better their life. The tools and resources allow a person who is i... read more

Glynn B 

on BBB

3 years ago

This Company Equity Institutional along with ********* ***. are a bunch of liars, cheaters, and also steal from you. I was promised correct coins, Sent the old coins back for return,Safegaurd said they made a mistake not giving correct coins Now Equity lets Safegaurd set up accounts on behalf of Equity.Equity gave me a prepaid ticket from Fed ex to return coins.Now after 1 month of trying to get correct coins Equity stated they had a clause in contract stating that Silver will not be granted same coin that I purchase I agree... read more

Gwendolyn W 

on BBB

3 years ago

When I first signed up with EquityTrust I was nervous because I had never had an IRA account. My first encounter with a representative was extremely pleasant. I had the impression all I had to do was call and they would do all the work but to my surprise, they actually talk you through the process which is probably better because you gain confidence and become familiar with what you are doing in making transactions on their website. So now I am not as nervous about doing everything electronically by myself. If I encounter an... read more

Raymond G 

on BBB

3 years ago

During Covid it has been VERY easy to contact a person to talk with. I'm so glad we chose ETC to be our custodian. You have made my first $500,000 transaction smooth with absolutely no problems. My attorney was also very impressed with the service I was given. 

Richard F 

on BBB

3 years ago

I have been an account holder with Equity Trust Company for over 10 years. For the most part, everything goes smoothly. Occasionally things get a little rough due to their internal struggles or the complexity of the transaction. But in the end, things are always worked out. I would recommend Equity Trust Company to anyone looking for an experienced self directed IRA Custodian!