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Equity Trust Company
- Financial Services
- Westlake, OH
About this business
Location details
1 Equity Way, Westlake, OH, 44145, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This company is to be avoided. There is no customer service.
I truly believe Equity Trust is the best self directed IRA company out there! Their website is fantastic and it makes it super easy to do business!
Every time I’ve called or needed paperwork from Equity Trust, I’ve been greeted by employees who have always made me feel like I was their #1 concern. Their service has been friendly, knowledgeable, courteous & professional. I’m 100% satisfied
I interviewed many self directed IRA companies and landed with Equity Trust for a few reasons. I was referred by many colleagues and friends. But I also loved their online portal that makes submissions so easy at any time of the day. Also, their follow through was great on sign up and equally as good during the course of investing, funding, etc. We have significant sums there and look forward to their continued support.
I am absolutely thrilled with the service provided by Equity Trust Company as a custodian for my precious metals. Their expertise, commitment to security, and transparency have truly exceeded my expectations. From the moment I entrusted them with my investments, I felt confident that my precious metals were in safe hands. Their state-of-the-art storage facilities and comprehensive account statements have provided me with peace of mind and a sense of control over my portfolio. I highly recommend Equity Trust Company to anyone... read more
In February I was manipulated by ****** **** ***** which is a company backed by most of the popular fox news host. I was sent an email and saw advertisements backing the use of ******* **** ***** by them. ****** **** ***** uses equity trust to do business so this review will be about the both of them. If it wasn't for my grandson I would have spend my whole retirement savings on gold ira which if you actually got it in return would not be a big deal but what it doesn't tell you in equity trust contract is that when you withd... read more
We had considerable opportunities to work with Equity Trust for many of our business transactions. Unfortunately, our experience with Equity Trust Investment processors was far from satisfactory. The Investment Processor team lacked professionalism and often left clients in the dark. Communication was extremely poor and it felt like a cultural thing. Despite having multiple transactions with them each year, only a few of the Investment Processors kept us in the loop of the steps involved. Most of them were unresponsive and t... read more
Very bad of equity trust , my Rollover check was sent and was received by equity trust on Monday and up till now I can’t find my deposit and then my supposed traditional Ira account for the roll over is now locked with no explanation from equity trust and no email or message or an alert yo tell me why or give me a reason . This pathetic and sad ??
Great company! I rolled my 401K over from Fidelity, the service I receive at Equity is amazing! I would highly recommend using Equity!
Business response:
Thank you for taking the time to tell us about your experience with Equity Trust! We appreciate your feedback.
Frequently asked questions about Equity Trust Company
How is Equity Trust Company rated?
Equity Trust Company has a 4.2 star rating with 2,462 reviews.
When is Equity Trust Company open?
Equity Trust Company is closed now. It will open on Monday at 8:00 a.m.
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