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Enterprise Rent-A-Car
- Transportation Services
- South Burlington, VT
About this business
Enjoy clean, sanitized vehicles and a low-touch rental process with Enterprise Rent-A-Car in South Burlington. No matter when or where you want to start your next adventure, when you're ready, we're ready to fill your car rental needs at one of our 7,000+ locations in nearly 100 countries and territories.
Location details
1200 Airport Dr, South Burlington, VT, 05403, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to Midnight | |
| Tue | 8:00 a.m. to Midnight | |
| Wed | 8:00 a.m. to Midnight | |
| Thu | 8:00 a.m. to Midnight | |
| Fri | 8:00 a.m. to Midnight | |
| Sat | 8:00 a.m. to Midnight | |
| Sun | 8:00 a.m. to Midnight |
Im ********************************************** **************. Booked a rental car for 30 days from airport and was surprised that I OWED $6,000+ on a rental car and I didnt receive any type of refund nor did I understand that Id be paying that much. I feel like I was scammed and charged HARSHLY! Who can I contact to get my money back????
ENTERPRISE TAKES ADVANTAGE OF PEOPLE ******* A MAJOR STORM WILL NEVER RENT FROM A COMPANY THAT TRIES TO TAKE MONEY FROM PEOPLE AND OFFER BAD SERVICE I SAY TO ALL WHO RENT LEAVE IT OR YOU BE SORRY WITH THIS COMPANY
NEVER RENT A *** AT THIS LOCATION. I RENTED A *** HERE BECAUSE MY *** WAS IN THE **** SO I HAD THE *** FOR ABOUT 4 WEEKS WHILE MY *** WAS BEING FIXED. THE *** THEY GAVE ME LOW **** PRESURE LIGHT CAME ON WITH IN THE FIRST FEW DAYS OF ME HAVING THE ***! WHEN I CALLED ABOUT GETTING A DIFFERENT RENTAL THEY GAVE ME THE RUN AROUND ABOUT IT AND THEN TOLD ME TO TAKE THE *** TO A **** **** AND GET THE **** FIXED MYSELF!! WHICH I NEVER DID BY THE WAY. EVERYTIME I CALLED ABOUT GETTING THE **** FIX OR GETTING ANOTHER *** I WAS TOLD OH W... read more
Did not honor their reservation and denied me any rentals and flagged me not to rent from them again. When I escalated the problem to explain why they gave me a case number and it has been a month with no response.
This company will scam you! They immediately attempt to upcharge your rental and when you say no thanks, they will tell you the following.Dont worry this car does cost more, but we wont charge you above what your insurance is covering. Oh Yes they do!!! Have blasted them on social media as you cant find a corporate complaint phone number or email. Ive been told a Regional Manager would contact me; their arent any regional managers!!!! Will never use or recommend them to anyone!
Business response:
Courtney Reilly- Area Rental Manager- Overseeing Mineola NY location. Spoke to the customer and confirmed that the refund was done on 9/13 and that she see's it on her credit card. Apologized for the issue or any kind of misunderstanding with payment etc. She appreciated the follow up. Provided my contact information in case there are any issues moving forward.
Rude Clerk at Enterprise Rental Car *********************************** I wanted to report a rude and obnoxious Enterprise staff member. I reserved a rental car through National and the counter was closed. A rude man (balding with glasses) yelled at me to come to his counter. He indicated that I need to provide him with drivers license and credit card immediately. I was stunned to have him aggressively attack me verbally. I previously paid for and registered the reservation online. This action was in worthless as he asked, t... read more
Can't even give 1 star here but the system made me chose something. I made a reservation in July 2021, for a trip from NY to ******** for a very important Veteran event in which I had hotel reservations and non refundable paid tickets to dinners and events. The car was to be picked up on 9/9/21. I was to pick the car up at **** am and needed to arrive in *******, ** that evening. The night before, 9/8, at 5:50 pm (the store closed at 5:30 pm) I received a call from the local Enterprise. I let the call go to voicemail because... read more
I rented a car using State Farm as the insurance. My car was hit at the gym, I was not at fault. State Farm was charged by Enterprise and I was charged an additional $150.00, for an accident that was not my fault. They ask you to buy additional insurance, when I had insurance, and of course I was scared and paid it because my car had been hit at the gym. I am a senior on a budget and should not have been advised to get the additional insurance. I live on a budget. These large companies should have some compassion for 70 year... read more
the location on **** N 7th st is horrible!!I was using a rental from a car accident where someone hit me....they towed the rental for no reason putting me in a tight spot for my job, ridiculous.....
Frequently asked questions about Enterprise Rent-A-Car
How is Enterprise Rent-A-Car rated?
Enterprise Rent-A-Car has a 2.7 star rating with 1,001 reviews.
When is Enterprise Rent-A-Car open?
Enterprise Rent-A-Car is open now. It will close tomorrow at 12:00 a.m.
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