Enterprise Rent-A-Car

Joseph B 

on BBB

2 years ago

Excellent staff and service. Have needed frequent rentals and never the slightest problem. *********, ** branch. 

Brandon W 

on BBB

2 years ago

Rented a truck from *********** ******* location got charged for the ******* fees plus daily fees over charged me me and put me negative $2000 in my bank account filed a report to local police department and now fileing suit for fraud 

Joseph B 

on BBB

2 years ago

Excellent staff and service. Have needed frequent rentals and never the slightest problem. *********, ** branch. 

Jason N 

on BBB

2 years ago

Terrible customer service. I rented a car from ********************** at the ********* Airport. I didn't get the vehicle I rented, and to top it off, I got a vehicle with a crack in the windshield. I pointed it out to the attendant and he said if it gets worse, they'll take care of me. It got worse and is now not safe to drive. I called customer service, just to get transferred to road side. They sent me to a Madison ******** that didn't have any cars. That ******** sent me to another ******** in ********* who was supposed t... read more

Jason N 

on BBB

2 years ago

Terrible customer service. I rented a car from ********************** at the ********* Airport. I didn't get the vehicle I rented, and to top it off, I got a vehicle with a crack in the windshield. I pointed it out to the attendant and he said if it gets worse, they'll take care of me. It got worse and is now not safe to drive. I called customer service, just to get transferred to road side. They sent me to a Madison ******** that didn't have any cars. That ******** sent me to another ******** in ********* who was supposed t... read more

Melinda M 

on BBB

2 years ago

Enterprise makes it IMPOSSIBLE for a college student living 3 hours from home to get a rental. A lot of college students are solely dependent on their Parents, most likely drive a vehicle in a parents name and are insured by that parent. If the car needs to be repaired because another driver is at fault, that student needs a rental. They shouldn't have to provide utility bills in the students name, and pay stubs or w2 in students name, and a credit card and other documents that ARE NOT GOING TO BE IN THEIR NAME. I provided i... read more

Melinda M 

on BBB

2 years ago

Enterprise makes it IMPOSSIBLE for a college student living 3 hours from home to get a rental. A lot of college students are solely dependent on their Parents, most likely drive a vehicle in a parents name and are insured by that parent. If the car needs to be repaired because another driver is at fault, that student needs a rental. They shouldn't have to provide utility bills in the students name, and pay stubs or w2 in students name, and a credit card and other documents that ARE NOT GOING TO BE IN THEIR NAME. I provided i... read more

Jason N 

on BBB

2 years ago

Terrible customer service. I rented a car from ********************** at the ********* Airport. I didn't get the vehicle I rented, and to top it off, I got a vehicle with a crack in the windshield. I pointed it out to the attendant and he said if it gets worse, they'll take care of me. It got worse and is now not safe to drive. I called customer service, just to get transferred to road side. They sent me to a Madison ******** that didn't have any cars. That ******** sent me to another ******** in ********* who was supposed t... read more

Melinda M 

on BBB

2 years ago

Enterprise makes it IMPOSSIBLE for a college student living 3 hours from home to get a rental. A lot of college students are solely dependent on their Parents, most likely drive a vehicle in a parents name and are insured by that parent. If the car needs to be repaired because another driver is at fault, that student needs a rental. They shouldn't have to provide utility bills in the students name, and pay stubs or w2 in students name, and a credit card and other documents that ARE NOT GOING TO BE IN THEIR NAME. I provided i... read more