Enterprise Rent-A-Car

Renee W 

on BBB

2 years ago

I love the business ethic at the rental location on **************** in **********, **. *************************** worked with me when I picked up my car. She was professional and efficient. When the tire pressure light was on as I started to drive away, I let her know. She took the car to the back and they put more air in the tires...light went off. No problems at all with the car!When I returned with the rental, ***************** was a delight. He also was professional, taking care of me immediately as I entered the busin... read more

Gina G 

on BBB

2 years ago

I called Enterprise 8/21/23--'Dee' requested a car rental for this Friday. She said nothing available and just transferred me to a survey! She doesn't ASK or even give me a chance to request another date! I left a 1 for review.Called back/****--very polite and informed me that Enterprise doesn't like to do interstate rentals.I would give **** 5 stars for his professionalism and kindness. Enterprise I wouldn't even give a 1 to, but no choice.Just wow! great business practice Enterprise. 

Anwar T 

on BBB

2 years ago

Once again, Great experience at your Cutlerbay ***** location! Thank you ************************** for your prompt and professional response and help. We need more people like this in this and all other customer related businesses.I would definitely recommend Enterprise Rental to anyone that needs help with a rental. Thanks again ******* 

Anwar T 

on BBB

2 years ago

Once again, Great experience at your Cutlerbay ***** location! Thank you ************************** for your prompt and professional response and help. We need more people like this in this and all other customer related businesses.I would definitely recommend Enterprise Rental to anyone that needs help with a rental. Thanks again ******* 

Renee W 

on BBB

2 years ago

I love the business ethic at the rental location on **************** in **********, **. *************************** worked with me when I picked up my car. She was professional and efficient. When the tire pressure light was on as I started to drive away, I let her know. She took the car to the back and they put more air in the tires...light went off. No problems at all with the car!When I returned with the rental, ***************** was a delight. He also was professional, taking care of me immediately as I entered the busin... read more

Judy H 

on BBB

2 years ago

I will NEVER USE ENTERPRISE AGAIN I will go somewhere else because my insurance rented one for me because mine in shop.At first everything was good but then I came out from work to a flat so I called and they put me threw to roadside service.....LONG STORY SHORT 6&1/2 hours later the tire was changed.I was stuck in a parking lot in the hood and was told it will be about an hour( laughable) ..Then they said come Monday I needed to call & have another car brought out so I did & once again I was asked if in two hours if I could... read more

Judy H 

on BBB

2 years ago

I will NEVER USE ENTERPRISE AGAIN I will go somewhere else because my insurance rented one for me because mine in shop.At first everything was good but then I came out from work to a flat so I called and they put me threw to roadside service.....LONG STORY SHORT 6&1/2 hours later the tire was changed.I was stuck in a parking lot in the hood and was told it will be about an hour( laughable) ..Then they said come Monday I needed to call & have another car brought out so I did & once again I was asked if in two hours if I could... read more

Paul D 

on BBB

2 years ago

I book online this am, after i found out my EV didnt start. I went to Enterprise with ****, my daughter had a game at Lake Worth at 12.15. The incompetent rude woman didnt want me to pay the reservation in cash? It cost $65. For the car plus $300. Deposit. I had only $260 available on one card and $330 on another card but enough cash. I asked to use both CC to pay, she said they dont accept 2 différents CC and they dont accept cash !! Seriously! That woman was bitchy and rude, she look happy of her decision! My daughter had ... read more

Paul D 

on BBB

2 years ago

I book online this am, after i found out my EV didnt start. I went to Enterprise with ****, my daughter had a game at Lake Worth at 12.15. The incompetent rude woman didnt want me to pay the reservation in cash? It cost $65. For the car plus $300. Deposit. I had only $260 available on one card and $330 on another card but enough cash. I asked to use both CC to pay, she said they dont accept 2 différents CC and they dont accept cash !! Seriously! That woman was bitchy and rude, she look happy of her decision! My daughter had ... read more