Enterprise Rent-A-Car

William J 

on BBB

2 years ago

I am an Enterprise customer, ********************************** in *********** is an excellent example of good service and a good product. It is close to ******* headquarters, and is constantly slammed with vendor business.I have found that treating the staff respectfully and courteously, and not ****************** results in like treatment from them, with the occasional miracle thrown in.Their staff is highly qualified to handle always unpredictable business with a limited inventory, and has done so every time i have used t... read more

Rebecca J 

on BBB

2 years ago

I got a rental because my car is being worked on the vehicle they gave me wasn't running very good so I asked to swap it out they gave me a beat up ram work truck saying they have no cars and won't have any for a week .I know that isn't true it was close to going home I felt he gave me anything. And what is sad is I thought more of this place . Never again . 

Rebecca J 

on BBB

2 years ago

I got a rental because my car is being worked on the vehicle they gave me wasn't running very good so I asked to swap it out they gave me a beat up ram work truck saying they have no cars and won't have any for a week .I know that isn't true it was close to going home I felt he gave me anything. And what is sad is I thought more of this place . Never again . 

Rebecca J 

on BBB

2 years ago

I got a rental because my car is being worked on the vehicle they gave me wasn't running very good so I asked to swap it out they gave me a beat up ram work truck saying they have no cars and won't have any for a week .I know that isn't true it was close to going home I felt he gave me anything. And what is sad is I thought more of this place . Never again . 

Christopher C 

on BBB

2 years ago

Warning to everyone! Do not give them your credit card info. They will falsely take money from you a month after you do business with them and play dumb afterwards. They aren't right do let those commercials fool you. Smh. Scandals 

Molly S 

on BBB

2 years ago

Terrible. Terrible. Flight was late coming into airport. Called Enterprise to confirm someone would be there after midnight. Flight arrived at 1:00 am. No one there. Also had a question with reservation was told someone would call me back two days before rental car pickup. No call. Terrible thank heavens another rental car agency was open at 1:00 am got a vehicle. Never again. 

Christopher C 

on BBB

2 years ago

Warning to everyone! Do not give them your credit card info. They will falsely take money from you a month after you do business with them and play dumb afterwards. They aren't right do let those commercials fool you. Smh. Scandals 

Molly S 

on BBB

2 years ago

Terrible. Terrible. Flight was late coming into airport. Called Enterprise to confirm someone would be there after midnight. Flight arrived at 1:00 am. No one there. Also had a question with reservation was told someone would call me back two days before rental car pickup. No call. Terrible thank heavens another rental car agency was open at 1:00 am got a vehicle. Never again. 

Molly S 

on BBB

2 years ago

Terrible. Terrible. Flight was late coming into airport. Called Enterprise to confirm someone would be there after midnight. Flight arrived at 1:00 am. No one there. Also had a question with reservation was told someone would call me back two days before rental car pickup. No call. Terrible thank heavens another rental car agency was open at 1:00 am got a vehicle. Never again.