Enterprise Rent-A-Car

Elo b vv L 

on BBB

2 years ago

Promote Homosexual commercials this content is discusting showing it down peiples throats on ****** commercials never using Enterprise 

Jill M 

on BBB

2 years ago

They are closed on Sunday and Monday. I was told I would have to pay for those days since I could not return by Saturday at 5:30. The car was for a Saturday wedding.Rip off and worst of the car rental companies. Reported them to the states Attorney General and AMEX 

Lisa S 

on BBB

2 years ago

I was very 0leased with my experience at Enterprise Rental Car in ********, ********! Both ******** and ***** were extremely pleasant professional and unbelievably polite! 

Jill M 

on BBB

2 years ago

They are closed on Sunday and Monday. I was told I would have to pay for those days since I could not return by Saturday at 5:30. The car was for a Saturday wedding.Rip off and worst of the car rental companies. Reported them to the states Attorney General and AMEX 

Joshua D 

on BBB

2 years ago

They are the WORST!If you have any kind of problem they will ghost you. I have been on hold for over 2 hours right now!!! I doubt they will even answer!!!Last time I called they did the same thing. Only once I called from a different number while I was on hold and they answered instantly, leaving my number that they recognized on hold while assisting me on a different line. Once I told them it was me they ended up giving me some made up excuse that they would have to call me back. Never happened.Clearly they were ready to he... read more

Joshua D 

on BBB

2 years ago

They are the WORST!If you have any kind of problem they will ghost you. I have been on hold for over 2 hours right now!!! I doubt they will even answer!!!Last time I called they did the same thing. Only once I called from a different number while I was on hold and they answered instantly, leaving my number that they recognized on hold while assisting me on a different line. Once I told them it was me they ended up giving me some made up excuse that they would have to call me back. Never happened.Clearly they were ready to he... read more

Joshua D 

on BBB

2 years ago

They are the WORST!If you have any kind of problem they will ghost you. I have been on hold for over 2 hours right now!!! I doubt they will even answer!!!Last time I called they did the same thing. Only once I called from a different number while I was on hold and they answered instantly, leaving my number that they recognized on hold while assisting me on a different line. Once I told them it was me they ended up giving me some made up excuse that they would have to call me back. Never happened.Clearly they were ready to he... read more

Theresa Y 

on BBB

2 years ago

This has been a very aggravating and stressful experience for me. Each employee at ******* Park, ******** that you talk to tells you something different. I needed to rent a car but did not know for how long since mine was at the dealer for repairs. It was not an insurance claim so I had to pay out of pocket. I estimated for 27 days and got a discount through ******* Was a very good deal so I thought. I was told if I didn't need the car for all those days that I would get refunded for whatever days were not used. Apparently t... read more

Levi C 

on BBB

2 years ago

I rented a car 24 hours before picking it up, I called 30 minutes before arriving to confirm that they had my vehicle, when I arrived, they did not have any vehicles, except a truck that would cost a lot more money than the economy size I rented, when I asked them if they would give me the same price as what I rented, they told me they would not rent it to me and asked me to leave. What type of business treats their customers like this? Horrible service from the manager of ********, ****** enterprise car rental.