Enterprise Rent-A-Car

Kyle W 

on BBB

2 years ago

Very unprofessional. Called me less than 48 hours before I was due to pick up by 15 passenger van for a family vacation. Suggested I stop by the lot on the day of my trip and see if a mini-van would work. Seriously! They also called right at the end of the day, I guess hoping I would not answer. Hope whatever goes around comes around to them. 

Julian K 

on BBB

2 years ago

Enterprise is terrible. Do not rent from them! They take reservations with no cars available... 

Antonis C 

on BBB

2 years ago

This is a greedy organization that should be investigated or maybe they paid all the officials to **** people with fees that exceed anything else due.For a 3 day rental the extra fees amounted to almost the same as the rental. The mob set up the fees structure of this company. They give you one price when looking for a rental and then after you get your invoice it is amazing to see fees and taxes that only represent pure greed.BUYER - STAY AS FAR AWAY AS YOU CAN FROM ENTERPRISE RENTALS. 

Keith C 

on BBB

2 years ago

I highly DO NOT RECOMMEND this Company! I will never use them again. My insurance ** set the reservation up for me. I waited over an hour to get my car. Its absolutely ridiculous! 

Melody F 

on BBB

2 years ago

I made a reservation for 9am, had an emergency in the morning, I could not give a call to let them know that I was running late. I showed up at **** and they had given my reservation away to someone else. No courtesy call. Nothing.Worst part was the people that work at this office have the worst customer service skills and lack of compassion. They simply do not care for people. 

Melody F 

on BBB

2 years ago

I made a reservation for 9am, had an emergency in the morning, I could not give a call to let them know that I was running late. I showed up at **** and they had given my reservation away to someone else. No courtesy call. Nothing.Worst part was the people that work at this office have the worst customer service skills and lack of compassion. They simply do not care for people. 

Keith C 

on BBB

2 years ago

I highly DO NOT RECOMMEND this Company! I will never use them again. My insurance ** set the reservation up for me. I waited over an hour to get my car. Its absolutely ridiculous! 

Keith C 

on BBB

2 years ago

I highly DO NOT RECOMMEND this Company! I will never use them again. My insurance ** set the reservation up for me. I waited over an hour to get my car. Its absolutely ridiculous! 

Julian K 

on BBB

2 years ago

Enterprise is terrible. Do not rent from them! They take reservations with no cars available...