Enterprise Rent-A-Car

Amanda C 

on BBB

2 years ago

Terrible worst experience I've ever had everything about this company ***** 

Amanda C 

on BBB

2 years ago

Terrible worst experience I've ever had everything about this company ***** 

BriTonya B 

on BBB

2 years ago

They had no cars available at 8 am in ***********. Sent me to ****** location who had no cars available. They claimed it was the Area Managers idea, which was a total Lie. I still dont have a rental car and had to Uber home. 

Daphne T 

on BBB

2 years ago

Rude, incompetent, and unprofessional staff. Reservation is a joke. Corporate is non-existent. 

BriTonya B 

on BBB

2 years ago

They had no cars available at 8 am in ***********. Sent me to ****** location who had no cars available. They claimed it was the Area Managers idea, which was a total Lie. I still dont have a rental car and had to Uber home. 

Timothy h 

on BBB

2 years ago

Very bad experience. I have confirmation number etc. I had to call 2 times and sit on hold just to be hung up on. The 3rd time someone answered and when I complained about how hard it is to get hold of anyone I was hung up on by them. They were very rude. I will never ever conduct business with them. I would rather walk which I am going to have to do. 

Timothy h 

on BBB

2 years ago

Very bad experience. I have confirmation number etc. I had to call 2 times and sit on hold just to be hung up on. The 3rd time someone answered and when I complained about how hard it is to get hold of anyone I was hung up on by them. They were very rude. I will never ever conduct business with them. I would rather walk which I am going to have to do. 

Timothy h 

on BBB

2 years ago

Very bad experience. I have confirmation number etc. I had to call 2 times and sit on hold just to be hung up on. The 3rd time someone answered and when I complained about how hard it is to get hold of anyone I was hung up on by them. They were very rude. I will never ever conduct business with them. I would rather walk which I am going to have to do. 

Mary Ann P 

on BBB

2 years ago

DO NOT RENT FROM ENTERPRISE!!! On 8/20/23, we arrived at the airport to pick up a rental car for a lifetime trip. My husband was told he was on a Do Not Rent list. He had no idea why he would be on a list and asked for further explanation. He was told because the insurance company did not pay the bill from a rental in 2019. My husband rented a vehicle in 2019 to use while his car was being repaired as the result of an accident. Upon returning home and finding the paperwork from 2019, we contacted the insurance company and th... read more