Enterprise Rent-A-Car

Christopher C 

on BBB

a year ago

Warning to everyone! Do not give them your credit card info. They will falsely take money from you a month after you do business with them and play dumb afterwards. They aren't right do let those commercials fool you. Smh. Scandals 

Antoinette E 

on BBB

a year ago

This place is a Ripoff in rented a car in 19th of August 10 am that rental was supposed to be ****** I returned car same day they waited Two days to send my invoice by email they charged me ****** for what I still don't know what the charges me for this is not right can someone make sense of this matter please . They don't deserve a Star 

Linda T 

on BBB

a year ago

Massive FRAUD at ENTERPRISE RENT A CAR IN COLLUSION WITH **** INSURANCE COMPANIES. 

Sherry G 

on BBB

a year ago

If I could leave a negative review it would be -10! My daughter and her group rented an electric car in ******. It took an hour for the car to charge. Driving from ****** to Barcelona (5 hours). Again stop to charge. The third time they had to stop (now two hours from Barcelona) there are no charging places to be found. The car dies. Theyre told to get a taxi! Now they have lost an entire day and one night at the air b&b and have to stay in a hostel. Now at 2 pm finally about to get another car (God only knows what all this ... read more

Heidi G 

on BBB

a year ago

I received an expired meter parking ticket in *********** on August 5,2023. The ticket was for $50.00 and was paid in full on August 8, 2023. After I returned the rental car to Enterprise in ***************, I receive an email that stated I will be billed for a parking ticket in Napa for $25.00 on the same **************** the other ticket. I was never in Napa. I called the Enterprise citation department. The man I spoke with told me to file a dispute which I did.Today, I received another email from Enterprise stating they a... read more

Gina G 

on BBB

a year ago

I called Enterprise 8/21/23--'Dee' requested a car rental for this Friday. She said nothing available and just transferred me to a survey! She doesn't ASK or even give me a chance to request another date! I left a 1 for review.Called back/****--very polite and informed me that Enterprise doesn't like to do interstate rentals.I would give **** 5 stars for his professionalism and kindness. Enterprise I wouldn't even give a 1 to, but no choice.Just wow! great business practice Enterprise. 

Judy H 

on BBB

a year ago

I will NEVER USE ENTERPRISE AGAIN I will go somewhere else because my insurance rented one for me because mine in shop.At first everything was good but then I came out from work to a flat so I called and they put me threw to roadside service.....LONG STORY SHORT 6&1/2 hours later the tire was changed.I was stuck in a parking lot in the hood and was told it will be about an hour( laughable) ..Then they said come Monday I needed to call & have another car brought out so I did & once again I was asked if in two hours if I could... read more

Anwar T 

on BBB

a year ago

Once again, Great experience at your Cutlerbay ***** location! Thank you ************************** for your prompt and professional response and help. We need more people like this in this and all other customer related businesses.I would definitely recommend Enterprise Rental to anyone that needs help with a rental. Thanks again ******* 

Renee W 

on BBB

a year ago

I love the business ethic at the rental location on **************** in **********, **. *************************** worked with me when I picked up my car. She was professional and efficient. When the tire pressure light was on as I started to drive away, I let her know. She took the car to the back and they put more air in the tires...light went off. No problems at all with the car!When I returned with the rental, ***************** was a delight. He also was professional, taking care of me immediately as I entered the busin... read more