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Employers Direct Health

4.0

About this business

Location details

5050 Spring Valley Rd, Frnt, Dallas, TX, 75244, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.0235 reviews
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Kara S's profile image
Kara S 
2 years ago

Surgery Plus was AWESOME. I am very thankful that my school District is a member. The people were polite, very helpful, and understanding to help me get seen promptly. Surgery was scheduled and was a breeze. Follow-up care scheduled and the whole process went smooth as silk. My school District and I saved ALOT of money! 

Business response:

We are all about saving our educators money and making sure they're getting the best healthcare possible. We're so pleased it was such a great experience for you and that you could focus on your recovery. We very much appreciate the time you have taken to post this review. We are here for you when you need us. Wishing you a happy and heathy journey. Team EDH 

Joseph B's profile image
Joseph B 
2 years ago

I needed a left knee replacement and my employers medical plan used SurgeryPlus. The Orthopedic Surgeon I used was in the network and had a 5 star rating. My surgery was a success and I was back to work in 12 weeks with no complications. My PCP gave me a referral and the service was awesome, my surgery was paid at 100% and I received no out of pocket charges. I would recommend anyone to use SurgeryPlus for the services. 

Business response:

These are the results we strive for. What a phenomenal recovery. We're so pleased this was a success. We are also truly thankful to receive feedback from our Members and are always looking for ways to improve upon our services. We very much appreciate the time you have taken to post this review. We are here for you when you need us. Wishing you a happy and heathy journey. Team EDH 

Jamie B's profile image
Jamie B 
2 years ago

I used SurgeryPlus when I needed to have my umbilical hernia repaired. I was very impressed with the service. I called to open up my case and they connected me with a coordinator. Then they sent me a list of doctors I could choose from. I was able to find a doctor that was only 20 miles away. If you find a doctor that requires more travel SurgeryPlus will cover the cost of a hotel. The doctor who did my surgery was excellent and very professional. Everything was fully covered from my doctors appointments, my surgery and all ... read more

Business response:

We are very happy to hear that you received the service and attention that you needed. Having surgery is stressful enough as it is. We appreciate your taking the time to provide us with your feedback. Wishing you the very best in your healthcare journey. We are here when you need us. Team EDH  

Donna O's profile image
Donna O 
2 years ago

It was a fantastic experience from start to finish. I was very confident in both Dr. ******* and the entire staff. My care was top-notch. I could not have asked for anything more. I was made aware of everything that was expected of me, and everything that I could expect from them. They exceeded my expectations in every possible way! The facility is amazing, and being able to go to one location for all my care was wonderful. It is the fact that they have you take all joint replacement class is fantastic. The fact that they... read more

Business response:

We are so pleased that you made the decision to utilize our services and that you had such a great experience. Our goal is always to take away as much of the stress of having surgery as possible so that you can focus on your recovery. We very much appreciate that you took the time to share your thoughts with others who might also be delaying their surgery due to the stressful nature of planning and recovery. Best wished on your recovery journey. We are here when you need us. Team EDH.  

Shahina H's profile image
Shahina H 
2 years ago

Great experience all around. I was initially reluctant to use this benefit offered thru my job. I decided to call and get some initial information. The call triggered the process. The staff made me very comfortable, provided all the answers, best part was my Dr. and the surgery facility was in the plan. It was a no brainer from there on. I approved and they took over from their. They made all the calls and communicated back to me. They were always ahead of the process. Not a single follow-up call, from start to finish they k... read more

Business response:

We're so pleased you utilized our services and has such a good experience. We are always looking at opportunities to add to our service offerings, and appreciate the feedback. We are here for you when you need us. Wishing you a happy and heathy journey. Team EDH 

Christina B's profile image
Christina B 
2 years ago

I am so happy with my Surgery Plus benefit. Every person I dealt with was helpful, understanding and kind throughout the whole process. From finding a surgeon to travel and afterwards, I have no complaints. The surgeons were excellent, our travel was stress free and being able to get ahold of someone at the slightest sign of a hiccup was a breeze. Very grateful for this benefit for myself and my family. 

Business response:

We're so happy that you had such a positive experience with us throughout your entire journey. We are truly thankful to receive feedback from our Members and are always looking for ways to improve upon our services and very much appreciate the time you have taken to post this review. We are here for you when you need us. Wishing you a happy and heathy journey. Team EDH 

Lourdes R's profile image
Lourdes R 
2 years ago

I was so happy with the services provided, from the SurgeryPlus coordinator to the doctor's ****** visits, surgery and post-surgery follow-up. The gas incentive was also very helpful I really don't have any complaints. Dr. ***** and his staff were awesome. 

Business response:

We love to hear this feedback! We will be passing along your kudos to the team and to Dr M****. We're so happy you had such a positive experience. We are truly thankful to receive feedback from our Members and are always looking for ways to improve upon our services. We very much appreciate the time you have taken to post this review. We are here for you when you need us. Wishing you a happy and heathy journey. Team EDH 

Kristi S's profile image
Kristi S 
2 years ago

I had surgery in June of 2021. I was so happy with my surgery plus patient advocate. My surgery was done out of state and she made the process so easy by making all the arrangements for the trip and for our stay. It took a lot of worry and stress off my mind. I still tell others about how amazing this program is so that people can take advantage of it. I highly recommend SurgeryPlus. 

Jamey P's profile image
Jamey P 
2 years ago

Surgery Plus is an amazing company! They covered everything from my initial consultation to my follow up visits after surgery. My dedicated agent was very friendly and helpful. Any questions I had, she answered quickly and thoroughly. They covered my gas to get to and from the doctor since it was a couple hours away. They even paid for me to stay at my choice of a hotel the night before my procedure so I didnt have to drive at 5am. They covered all my bills directly without any need to reimburse or fill out complicated forms... read more

Business response:

We are pleased that you had such a positive experience and wish you all the best in your next procedure. We are alway thankful for the time our members take to leave us reviews. Have a healthy and happy recovery. Team EDH 

Frequently asked questions about Employers Direct Health

How is Employers Direct Health rated?

Employers Direct Health has a 4 star rating with 235 reviews. 

When is Employers Direct Health open?

Employers Direct Health is closed now. It will open tomorrow at 9:00 a.m. 

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