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Employers Direct Health
- Health & Medical
- Dallas, TX
About this business
Employers Direct Health provides group medical insurance to employers and is headquartered in Dallas. Established in 1960, it is fully integrated and has eliminated the middleman, to maximize employer control over employee health care planning and related costs. It offers comprehensive services for employees' benefits administration, with quick payment of health claims, and a full range of benefit and plan types. Its product and service offerings include processing of all claims in-house and automated adjudication of all den... read more
Location details
5050 Spring Valley Rd, Frnt, Dallas, TX, 75244, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My company uses surgery plus and they are fantastic! Very helpful and supportive!
Business response:
We love hearing this! We are truly thankful to receive feedback from our Members and are always looking for ways to improve upon our services. We very much appreciate the time you have taken to post this review. We are here for you when you need us. Wishing you a happy and heathy journey. Team EDH
I am very happy with the services I received through SurgeryPlus. Staff members I spoke to was very helpful & professional. The surgeons I used have all been top-notch
Business response:
We're so pleased that you had such a successful journey with our team and services. We are truly thankful to receive feedback from our Members and we very much appreciate the time you have taken to post this review. We are here for you when you need us. Wishing you a happy and heathy journey. Team EDH
My experience with SurgeryPlus was flawless. From the time I reached out to start the process through my post-surgery follow-up visits to the doctor, the staff at SurgeryPlus were right there to help me. They literally handled everything -- initial appointment with the surgeon, hotel reservations for the night before my procedure, travel expenses, follow-up visits. I couldn't have asked for a better experience.
Business response:
We're so happy to hear that you felt supported through every stage of your journey with us. We are truly thankful to receive feedback from our Members and are always looking for ways to improve upon our services and very much appreciate the time you have taken to post this review. We are here for you when you need us. Wishing you a happy and heathy journey. Team EDH
They have wonderful customer service! I have used them several times, and they are always really good at following up. Recommend them entirely!
Business response:
Thank you for continuing to use our services - we are proud to be supporting you through your health journey. We are truly thankful to receive feedback from our Members and are always looking for ways to improve upon our services. We very much appreciate the time you have taken to post this review. We are here for you when you need us. Wishing you a happy and heathy journey. Team EDH
The service is outstanding. Excellent Network of Providers. The Website is easy to navigate for Users. Good consideration for where you live and proximity to Providers. Assigned Surgery Plus Care Advocate was diligent, knowledgeable and responded promptly to questions. I am impressed that this service helped Patient to relax and focus on scheduled surgery without any side worry about billing and transportation. The service also provided for meals for two. That is fantastic and forward thinking. The idea of loading the fund i... read more
Business response:
Wow - this is such a wonderful note. We have shared this with the entire team and we could not be happier that you've had such a great experience with us. Going through surgery is stressful minor or major, and if we are able to relieve any of that stress we consider that success. We are truly thankful to receive feedback from our Members and are always looking for ways to improve upon our services. We very much appreciate the time you have taken to post this review. We are here for you when you need us. Wishing you a ... read more
I had shoulder surgery last week and decided to go through SurgeryPlus (provided by my employer) to set up the procedure. The entire process was so easy; the SurgeryPlus employee contacted me immediately, shared crucial information regarding the surgery center, surgery day. She reached out to me before and after to make sure that everything went well. I highly recommend this benefit, if you're able to use it!
Business response:
Good to hear that you are on the road to recovery. We are truly thankful to receive feedback from our Members and are always looking for ways to improve upon our services. We very much appreciate the time you have taken to post this review. We are here for you when you need us. Wishing you a happy and heathy journey. Team EDH
03/02/2023 Awesome Last year I was having back problems and decided to contact Surgery Plus. The process was easy and the coordinator took the stress of having to find a spine specialist. Also, the selection of providers were only ***** minutes from my home. I did not have to worry about co-pays. Also, the coordinator would follow-up the same day with me to see how I was doing and to advise me on the next steps. She also, let me know when the payment would be added to my card and explained how the money could be you used. I ... read more
Business response:
Referrals are always welcome! Most of all we're really happy to hear that you're on the mend and that we could provide as much convenience and assurance throughout the process as possible. We are truly thankful to receive feedback from our Members and are always looking for ways to improve upon our services. We very much appreciate the time you have taken to post this review. We are here for you when you need us. Wishing you a happy and heathy journey. Team EDH
I am so please that my company AAA added Surgery Plus as a benefit. The level of excellence in customer service is Legendary. My customer care advocate has a great response time, provides wellness checks, etc. The level and reputation of the sergeants they ** is considered the superb top of the line. Because of surgery plus the doctors I have used for two major operations and a third coming up this April continually roll out the red carpet. I don't just feel like a number.
Business response:
This made us smile. We will happily take being called legendary any day. What makes us even happier is your positive repeat experiences with us and you putting such great trust in our care and services. We very much appreciate the time you have taken to post this review. We are here for you for your next journey in April. Wishing you a happy and heathy recovery. Team EDH
My hip replacement journey was very positive and made a tremendous difference in my lifestyle, both physical and emotional. The Doctor that did my surgery made me feel like he knew me forever and gave me great confidence in the procedure. I always felt very welcome with each visit and it really felt like a family orientated atmosphere. It was a first time in a very long time where i felt "comfortable" in a hospital.I highly recommend Surgery Plus and this location whenever i am asked about my experience and will not hesitate... read more
Business response:
We are thankful for your experience as well - any time that we can support in bettering someone's lifestyle and physical well being we know we're doing something right that reflects our personal and company goals and our mission. We are truly thankful to receive feedback from our Members and are always looking for ways to improve upon our services. We very much appreciate the time you have taken to post this review. We are here for you when you need us. Wishing you a happy and heathy journey. Team EDH
Frequently asked questions about Employers Direct Health
How is Employers Direct Health rated?
Employers Direct Health has a 4 star rating with 229 reviews.
When is Employers Direct Health open?
Employers Direct Health is closed now. It will open at 9:00 a.m.
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