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Employers Direct Health
- Health & Medical
- Dallas, TX
About this business
Location details
5050 Spring Valley Rd, Frnt, Dallas, TX, 75244, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My husband and I have used Employer Direct Healthcare 4 times for 4 completely different surgeries. Each time was a positive experience. Starting with my customer care rep, helping us through the process ensuring we were getting the best care possible. During Covid as facilities were closed down my husband need emergency shoulder surgery. They flew ** out of state, to an amazing Dr. and paid for all expenses. It may not have been the most convenient, but there was nothing easy or convenient during Covid! We have never encoun... read more
I am extremely happy with the services I received through my add-on SurgeryPlus benefit. Each staff member I spoke to was very helpful & professional. The surgeons I used have all been top-notch and the procedures were easy to follow. The website and use of the benefit card are both user-friendly and very helpful. The only negative was that I was unaware that the funds put on my card were taxable, so I was shocked to receive a ****. I was told after the fact that it is stated somewhere in the fine print; however, that is a b... read more
Business response:
We are truly thankful to receive feedback from our Members and are always looking for ways to improve upon our services and very much appreciate the time you have taken to post this review. We will work to ensure that we are very clear with our members about the taxable funds. We apologize that you felt blindsided by this. We are here for you when you need us. Wishing you a happy and heathy journey. Team EDH
Had a great experience with SurgeryPlus; they even worked with me to see about adding my preferred physician as an approved vendor. Zero out of pocket costs is pretty hard to argue with.
Business response:
Great news and pleased to hear about adding your physician. We are always looking for ways to improve upon our services and very much appreciate the time you have taken to post this review. We are here for you when you need us. Wishing you a happy and heathy journey. Team EDH
I would recommend SurgeryPlus to anyone that is able to use them. I didn't have to worry about anything. They took fantastic care of me. I didn't have to WORRY ABOUT ANY BILLS OR ANYTHIGNG!!!
Business response:
Our aim is to take away all of your worry, so very pleased to hear of this outcome. We are always looking for ways to improve upon our services and very much appreciate the time you have taken to post this review. We are here for you when you need us. Wishing you a happy and heathy journey. Team EDH
I have nothing but great things to say about SurgeryPlus! I have had the best customer service experience with ********, my advisor. She has stayed in constant touch with me throughout this whole process and always loads my card and makes my hotel reservations with ease. Takes the time to chat with me as well and listens attentively to any concerns! The doctors I chose have been top notch as well. They have given me the best care and advice along the way. Dr. **** and his team are wonderful, friendly people. They have truly ... read more
Business response:
We will pass along your kind words to Chastany and Dr. C***! We are always looking for ways to improve upon our services and very much appreciate the time you have taken to post this review. We are here for you when you need us. Wishing you a happy and heathy journey. Team EDH
SurgeryPlus helped me throughout the entire bariatric surgery process and I was very happy with the level of customer service provided by their staff. I received what I believed to be very high-quality surgical care, so their choice of a surgeon was excellent, but the after-care I received (critical to success with bariatric surgery) was far under the level I have received in the past. So in addition to the factors they look at for the quality of the surgeons they choose for the initial procedure, they should also add long-t... read more
Business response:
Thank you for your aftercare recommendation. We are always looking for ways to improve upon our services and very much appreciate the time you have taken to post this review. We are here for you when you need us. Wishing you a happy and heathy journey. Team EDH
I am very happy with my experience with SurgeryPlus. My husband had surgery a couple of years ago and we used them for that as well. Everyone is so nice and helpful. All of the Doctors are the best they refer you too.
Business response:
We very much appreciate the time that you have taken to share this review. We are always looking for ways to improve upon our services and very much appreciate the time you have taken to post this review. We are here for you when you need us. Wishing you a happy and heathy journey. Team EDH
So very thankful for SurgeryPlus. Help with every step of the way. Great customer Service and always ready to help. The doctors that helped was great. This was our 2nd time has a family using them, first my daughter now me. I will highly recommend SurgeryPlus to everyone. I will use again if needed. Thank you
Business response:
We are always looking for ways to improve upon our services and very much appreciate the time you have taken to post this review. We are here for you when you need us. Wishing you a happy and heathy journey. Team EDH
My experience with surgery plus was wonderful. Tt the beginning they took the time explain every step up to and post surgery. I had a decent amount of surgeons to select from and once I did that, my advocate got everything booked for me. All I had to do was give her a general idea of when and where I wanted to fly from and she did the rest. The hotel was great, my **** card arrived well before my flight and everything was just surprisingly smooth. After the surgery, I continued to have follow up to check in on me and see if ... read more
Business response:
We are always looking for ways to improve upon our services and very much appreciate the time you have taken to post this review. We are here for you when you need us. Wishing you a happy and heathy journey. Team EDH
Frequently asked questions about Employers Direct Health
How is Employers Direct Health rated?
Employers Direct Health has a 4 star rating with 234 reviews.
When is Employers Direct Health open?
Employers Direct Health is closed now. It will open on Monday at 9:00 a.m.
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