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Employers Direct Health

4.0

About this business

Employers Direct Health provides group medical insurance to employers and is headquartered in Dallas. Established in 1960, it is fully integrated and has eliminated the middleman, to maximize employer control over employee health care planning and related costs. It offers comprehensive services for employees' benefits administration, with quick payment of health claims, and a full range of benefit and plan types. Its product and service offerings include processing of all claims in-house and automated adjudication of all den... read more

Location details

5050 Spring Valley Rd, Frnt, Dallas, TX, 75244, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.0229 reviews
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Judy D's profile image
Judy D 
2 years ago

Surgery Plus is wonderful! They helped me with getting a doctor and stayed in constant contact, asking if I had any questions and iI I had my future appointments scheduled. I would Definitely use surgery plus again. 

Business response:

We are very pleased to hear this! We are truly thankful to receive feedback from our Members and are always looking for ways to improve upon our services and very much appreciate the time you have taken to post this review. We are here for you when you need us. Wishing you a happy and heathy journey. Team EDH 

Jennifer F's profile image
Jennifer F 
2 years ago

I had the best experience with SurgeryPlus/Employer Direct. This is a great benefit that I have raved about to others. ************** is my contact there and she has been wonderful throughout the whole process. This included a major surgery on my spine as well as pain management before and after the surgery. *************** also helped me with joint injections. I was just told that I will need 1 or 2 more surgeries and thank God, at least I have a wonderful team to work with-not that I want another surgery ever again. Great ... read more

Business response:

We are so pleased that you're on the road to recovery. We are continuously impressed with Sejal as well and very pleased to have her representing us all to our clients. We're here when you need us as you continue on your journey. We are truly thankful to receive feedback from our Members and are always looking for ways to improve upon our services. We very much appreciate the time you have taken to post this review. We are here for you when you need us. Team EDH 

Lesa P's profile image
Lesa P 
2 years ago

Ive used Surgery Plus on two different occasions and their service was excellent. Having medical procedures are stressful enough and they removed so much of the stress. This allowed me to focus on being healthy and whole. Im forever grateful to their team for helping me through such challenging times and providing excellent service. 

Business response:

This really makes us smile - your review reassures us that what we are striving for is coming to fruition. We are proud that your experience aligns with our mission to continuously improve on the quality of care that we provide to our Members - and you said it - reduce as much of the stress that surgery brings as possible. We are truly thankful to receive feedback from our Members and are always looking for ways to improve upon our services. We very much appreciate the time you have taken to post this review. We are ... read more

Kcarr7967's profile image
Kcarr7967 
2 years ago

I had a great experience with SurgeryPlus! The doctor that I chose from my list was amazing and was well worth the three hour drive! I am very appreciative to have had little expense when getting the surgery. SurgeryPlus saved my life! 

Business response:

We're pleased we worked with you to find the right care. We work hard every day to make sure your experience is the best and that you can focus on your recovery. We are truly thankful to receive feedback from our Members and are always looking for ways to improve upon our services. We very much appreciate the time you have taken to post this review. We are here for you when you need us. Wishing you a happy and heathy journey. Team EDH 

Kyndra G's profile image
Kyndra G 
2 years ago

I had a great experience with Surgery Plus. The surgeon was great as was the facility and the entire process. I will use them again, if needed in the future. 

Leigh Ann W's profile image
Leigh Ann W 
2 years ago

Wow, nothing couldve been easier than using Surgery Plus! I used them last year to have a hysterectomy, and it did not cost me a dime! Actually, my gas was all covered on a gift card that Im still using now! 

Carolina S's profile image
Carolina S 
2 years ago

I enjoyed my experience, it was so easy and I would definitely recommend this to everyone and all of the people who have a surgery coming up 

Carmen D's profile image
Carmen D 
2 years ago

My husband and I have used Employer Direct Healthcare 4 times for 4 completely different surgeries. Each time was a positive experience. Starting with my customer care rep, helping us through the process ensuring we were getting the best care possible. During Covid as facilities were closed down my husband need emergency shoulder surgery. They flew ** out of state, to an amazing Dr. and paid for all expenses. It may not have been the most convenient, but there was nothing easy or convenient during Covid! We have never encoun... read more

Debra D's profile image
Debra D 
2 years ago

I am extremely happy with the services I received through my add-on SurgeryPlus benefit. Each staff member I spoke to was very helpful & professional. The surgeons I used have all been top-notch and the procedures were easy to follow. The website and use of the benefit card are both user-friendly and very helpful. The only negative was that I was unaware that the funds put on my card were taxable, so I was shocked to receive a ****. I was told after the fact that it is stated somewhere in the fine print; however, that is a b... read more

Business response:

We are truly thankful to receive feedback from our Members and are always looking for ways to improve upon our services and very much appreciate the time you have taken to post this review. We will work to ensure that we are very clear with our members about the taxable funds. We apologize that you felt blindsided by this. We are here for you when you need us. Wishing you a happy and heathy journey. Team EDH 

Frequently asked questions about Employers Direct Health

How is Employers Direct Health rated?

Employers Direct Health has a 4 star rating with 229 reviews. 

When is Employers Direct Health open?

Employers Direct Health is closed now. It will open at 9:00 a.m. 

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