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Eleven By Windsor
- Apartments
- Austin, TX
About this business
Location details
811 E 11th St, Austin, TX, 78702, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 9:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Verified Renter I would enjoy my time more here if I did not think I was over paying and the Windsor community was under delivering. The sky desk has been closed the entirety of my lease so far (8 months), pool has been closed, elevators always broken down, P2 garage just got fixed, stairwells are disgusting. I don't think this place has their priorities in straight.
Verified Renter Everything about this place and the move in process was great. The staff is excellent and very helpful. My only small complaints are there are some parts of my dishwasher that are falling apart. A maintenance guy already fixed one of them but now something else is broken. Also the pool isn't ready and doesn't look like it will be ready anytime soon. Besides those two things, I love this place and definitely recommend it. Overall so far 9/10
Verified Renter Amenities are great. Generally pretty quiet. Staff is quick to respond and maintenance requests are handled quickly.
Verified Renter Hi, in my opinion the maintenance staff are always nice, but struggle to find the real problem with most requests. Most of the time, they want to band-aid a problem. For example, they were suppose to fix my hot water heater, maintenance came, said it was fixed, and left. Since I was on a work call, I couldn’t stop to make sure it was working. An hour later there was no water coming out of the bathroom sink or faucet. I then had to call emergency maintenance to send someone out. They couldn’t get there until t... read more
Do NOT live here! Walls are paper thin, you will not get any sleep I promise. When you complain, they won’t even answer your emails. Oh and they give you washers filled with mold! DO NOT LIVE HERE, WASTE OF MONEY. Find another apt building that actually cares about their tenants, this one 100% does NOT!
Business response:
Joseph, thank you for your review. Our residents' comfort is our priority, and we are sorry to hear that concerns with noise left you so dissatisfied. We have tried to contact you. Please contact us at Eleven@windsorcommunities.com if you have any pending concerns with your experience or move-out that we may address at this time. We wish you well.
Amazing Residence: Tops Among Five States I've Called Home! This apartment complex is undoubtedly the best place I've ever lived in, and I've lived all over the country for the past few years. First and foremost, the management team is truly exceptional. Words cannot express how impressed I am with the level of customer service I've received during my time here. Karley, La’Bria, and Chase consistently went above and beyond to assist me. Transitioning from a nightmarish living situation to this wonderful place felt like a tru... read more
Verified Renter The location of Eleven is perfect! I love being able to walk to plenty of bars and restaurants and being minutes from downtown, the university, and the Moody Center. Location is very important for me when I’m choosing a property, and Eleven checks all the boxes.
Verified Renter Maintenance has been great! Quick responses to any issues I have. Shout out to Adam, he was super helpful!
Verified Renter Maintenance is fantastic. Everyone in the building comments on how well they maintain the property both in the apartment and common areas and it shows.
Frequently asked questions about Eleven By Windsor
How is Eleven By Windsor rated?
Eleven By Windsor has a 4.2 star rating with 252 reviews.
When is Eleven By Windsor open?
Eleven By Windsor is open now. It will close at 5:30 p.m.
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