This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Eddy's Chrysler Dodge Jeep Ram
- Car Dealers
- Wichita, KS
About this business
The non-commissioned sales staff at all Eddy's locations are here to provide you with the best car buying experience possible, which includes a vast knowledge about every car on the lot and making sure you go home with the best price possible and a smile on your face. After each dealership was founded, a system was implemented to make sure the customers enjoyed their time at our dealerships. After Brandon Steven purchased Ford years ago, the number of Eddy's dealerships grew to six and then 10 in a few short years. With that... read more
Location details
11028 W Kellogg Dr, Wichita, KS, 67209, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Be weary of Eddys. All their dealerships have lost my business. We were interested in a spit fire orange trailhawk they pretended to have one and it was "going to be shipped to us" it was all a hoax. The finance papers were falsified, the interest rate they gave us was fake, the msrp and sales tax was fake. They left the vin and color blank. Their tactics are shady and I caught onto it the next day. I know all this information factually because I called the credit union my "vehicle" was "financed" under and they said Eddys n... read more
Buying my car wasn’t so bad and I haven’t had a problem with it. What I have a problem with is how pushy the staff is! They harass me to trade my car in every couple months trying to BS me about what a great deal they can offer me even after I tell them I’m not interested and to take me off their calling list. I’ve blocked their number and they just call from a different one. They send me the same crap in the mail too. They send me “courtesy” calls to remind me to get my maintenance done- then proceed to argue with me about ... read more
Business response:
Hi Audra, we apologize that you have continued to receive calls from us. I will send this to our customer relations manager, Whitney (316-612-6615), for her review. You should be hearing from someone shortly.
Purchased a 2015 Chevy Crew cab z71. Jose, my salesman was a good man to work with. They were real and honest and didn't promise me the world if they couldn't follow through with it. Definitely appreciate the experience after a bad one with Parks Motors months prior.
Business response:
That is great to hear! We are glad you had such a great experience! Thank you for the review!
Business response:
Thank you so much for the review, Tim! We greatly appreciate it!
Most dishonest people I have ever had to deal with. Talked to a salesman this morning about a car got all the info I was looking for. He asked for my phone number I gave it to him and his sales manager calls me 10 minutes later to tell me the car was sold and he kept trying to sell me a car 5-8k more than I was wanting to spend. Later in the day I check to see if the car was there thinking it was odd the car was sold in 10 minutes and was told by 2 different people I spoke to the car was still there and not sold. I told them... read more
Fast friendly service. Great service advisors. My service advisor his top notch.
Business response:
That's what we like to hear! Thank you so much for the review!
Mike. Very very unprofessional when I purchased my truck check engine light was on and then it would turn off in the center for my tire I was told by self person that they will have a check when I receive my truck though a check engine light was not on and then it came back on so I told him again I withhold bring it in whenIt would they are finally ran the test and that was about it I would put by the general manager but it would not be fixed you that they make no money off on my deal it’s took me approximately over a month ... read more
Business response:
Hi Max, we certainly apologize for your service troubles. I will forward this to our customer relations manager, Tina (316-425-0436), for her review. You should be hearing from someone shortly.
First time ever here and wont be back. Took my car in at 7am for service and im not getting to pick it up until 5:30pm. I had my warranty faxed over and they hadn’t even checked on it until I walked in the store an hour later to see whats going on since they weren’t calling me to tell me any update on my car. Left in tears. They then told me they would give me a free oil change because of my troubles so it helped and then got a call saying the manager didn’t approve of the oil change since its my first time here, because of ... read more
Business response:
Hi Morgan, we are very sorry about the service debacle. We NEVER want a customer to leave in tears. I will forward this to our customer relations manager, Tina (316-425-0436), for her review. You should be hearing from someone shortly.
Horrible service experience. Charged for tire rotation and balance but it was not done. The excuse was “We get a lot of vehicles in. We just forgot.” I was offered an oil change for my troubles of having to bring it back in to have the work done I was charged for, only to have that changed to “we’ll top off your gas tank.” Which was full already. Very unprofessional shop. Will not go back.
Business response:
Hi John, we apologize for the mix up and miscommunication. I will forward this to our customer relations manager, Tina (316-425-0436), for her review. You should be hearing from someone shortly.
Frequently asked questions about Eddy's Chrysler Dodge Jeep Ram
How is Eddy's Chrysler Dodge Jeep Ram rated?
Eddy's Chrysler Dodge Jeep Ram has a 4.1 star rating with 4,181 reviews.
When is Eddy's Chrysler Dodge Jeep Ram open?
Eddy's Chrysler Dodge Jeep Ram is closed now. It will open at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com