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Eddy's Chrysler Dodge Jeep Ram
- Car Dealers
- Wichita, KS
About this business
The non-commissioned sales staff at all Eddy's locations are here to provide you with the best car buying experience possible, which includes a vast knowledge about every car on the lot and making sure you go home with the best price possible and a smile on your face. After each dealership was founded, a system was implemented to make sure the customers enjoyed their time at our dealerships. After Brandon Steven purchased Ford years ago, the number of Eddy's dealerships grew to six and then 10 in a few short years. With that... read more
Location details
11028 W Kellogg Dr, Wichita, KS, 67209, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Bought a new dodge 3/4 ton diesel from them at the beginning of the 2018.....sale went great and the price was not horrible. Was happy until................... 1. The trade in had a garage door opener in it that was forgotten. The salesmen stated he was going to mail it back to apt. complex that my grandmother lived (grandmother passed away and we were cleaning up the estate). Well needless to say, they lied and said they did and it never happened. This cost the estate $150 off the damage deposited. Fast forward 3 to 4 month... read more
Business response:
Hi Johnny, we send our condolences to your family on your grandmothers passing. We also apologize that your experience was not a good one with us. I will pass this on to our customer relations manager, Whitney (316-612-6615), for her review. You should be hearing from someone shortly.
I had a great experience buying my 2017 Jeep Wrangler Sahara. Our salesman, RJ, meet us the first day while we were doing some prelim looking and was great. No pressure and listened to what we needed to do. We were able to come back and let him know that we were interested and after a stop at the bank we were off to purchase our new Jeep. They worked great with our Credit Union so it was simple and easy and the dealing was straight forward. I got a great vehicle for a great price! Thank you RJ for a great experience!
Business response:
Awesome to hear! Thank you for the review! Welcome to the Jeep Community!
The whole car buying experience was a good! No pressure I felt like the staff really did their best to get me in a good vehicle.
My wife and I received a scratch off in the mail from Eddys today. On the scratch off if you get two of the symbols in a row you supposedly win a free TV. Long story short, we had two matching symbols and my wife took the scratch off up to the dealer to claim our prize and my wife was told that the authorization code on the scratch off has to match the dealer authorization code and we did not win. This is an awful way to bait people into coming into the dealership and a very poor business practice. I can only imagine how the... read more
Business response:
Hi Josh, we are sorry that you didn't have a good experience with us. I will forward your review to our customer relations manager, Whitney (316-612-6615), for her review. You should be hearing from someone shortly.
They flat out lied to me. Pulled my credit when I didn’t authorize it. Then said they were working on a deal I wanted and when I questioned them about it told me to go to Nissan. Brad Mason is a damn liar. I’ll never ever step foot on their car lot again.
Very disappointed. Had a car picked out for my son and was going to pick it up on a Monday. They sold it the day before right after we soon hands with one of the salesmen that Sunday.
Business response:
Hi Brent, we are very sorry about the miscommunications and poor experience. I will forward your review to our customer relations manager, Whitney (316-612-6615), for her review. You should be hearing from someone shortly.
RecommendedHad a great experience. We bought a 2015 Jeep Grand Cherokee. Our salesman Monte was excellent. Our two finance guy's we're Andrew and Matt. They to were excellent. Our first meeting I told them straight out we were just looking. I was never pressured and was treated professionally. 2 months later we came back and bought our Jeep. The whole team was just as professional not knowing if we we're buying this time or not. I am in customer service so it was really nice to be treated this well.
Business response:
We are so glad that you had such a great experience! Thank you!
Nick in financing is the best and fastest!
Business response:
Thank you so much for the five stars, Desire! We are truly grateful!
Thoroughly inspect a used vehicle and fix the things that are wrong with it before putting it out on the lot for sale. And when you say you are going to fix those things for the customer, honor that and do it in a timely manner instead of taking two weeks to get it done.
Business response:
Hi Kelly, we are sorry that you didn't enjoy your experience with us. I will forward this on to our customer relations manager, Whitney (316-612-6615), for her review. You should be hearing from someone shortly.
Frequently asked questions about Eddy's Chrysler Dodge Jeep Ram
How is Eddy's Chrysler Dodge Jeep Ram rated?
Eddy's Chrysler Dodge Jeep Ram has a 4.1 star rating with 4,181 reviews.
When is Eddy's Chrysler Dodge Jeep Ram open?
Eddy's Chrysler Dodge Jeep Ram is closed now. It will open tomorrow at 9:00 a.m.
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