Eddy's Chrysler Dodge Jeep Ram

John Gittrich 

on Facebook

8 years ago

I have recently purchased 3 vehicles from this company During my last car purchased I encountered a lot of problem with both financing the service department and management. I've called many times talked to many managers and the support team and no one as ever bother to call me back even when they said they would. I got a manager's phone number and he told me to call him if I have any problems in he wouldn't answer or never called back when I left a message. Yet I still have their dealers still trying to sell me another car ... read more

Scarlet Giselle 

on Facebook

8 years ago

Horrible customer service. You cant trust anything they say like when they tell you your car will be fixed in an hour- it actually means 4. Also, they’re incapable of doing simple safety recalls without screwing up everything else electrically. I now have to mess with my lights and turn them on and off before i can use my turning signals and windshield wipers. My car also dies every other day so clearly something is draining my new battery I just bought. Yeah, dont go here. Youll be very sorry when you’re perfectly working v... read more

Corey Simmons 

on Facebook

8 years ago

Well today I was invited back to Eddie’s because they wanted my car so I called to double check and talk with Andrew and he denied any knowledge of him calling me when I had proof that he called me so I go down to the dealership and due to past experiences with cal cal whined and cried to the floor manager and I was escorted off the property and asked not to return I told them that they need to stop sending me correspondence of any kind and they said will try but if I keep getting invited out there how can they throw me out ... read more

Brad Johnson 

on Facebook

8 years ago

Absolutley the worst Car Company to deal with. They will boldface lie to get you out the door. They have no qualms about losing potential business over anything. Once you have signed the dotted line, you don't matter anymore. Sales/Floor Manager "Rizzo" promised us during the sale to give us 45 days no payment and All Weather Floor Mats for the vehicle we desired. We made it clear we desired those terms before we would sign. "Rizzo" ensured us he would make that happen if that's what it took to get us to sign. We followed up... read more

Jamie Johnson 

on Facebook

8 years ago

Below is what my husband wrote. I definitely agree. But want to add that each time I spoke with "rizzo" I felt that he would attempt to speak dow yo myself. Absolutley the worst Car Company to deal with. They will boldface lie to get you out the door. They have no qualms about losing potential business over anything. Once you have signed the dotted line, you don't matter anymore. Sales/Floor Manager "Rizzo" promised us during the sale to give us 45 days no payment and All Weather Floor Mats for the vehicle we desired. We mad... read more

Steven McVey 

on Facebook

8 years ago

On April 9th I drove 3.5 hours to buy a new 2018 jeep wrangled Sport unlimited. I love the jeep but when I drove it there was a loud air noise around right side is windshield. I showed up at noon to purchase. They had it in service until after 6:00. I finally asked about it and service had closed! Finally the salesman, Elmer, said they figured out the problem and could get it fixed the following week. Long story short it's almost 4 months now and still nothing! The service department will not call me back. I have to keep cal... read more

John Sokolik 

on Facebook

  Recommended

8 years ago

Bought from Eddy’s and the sales transaction was smooth and easy. The trade value was very fair and the pricing was competitive. They even delivered my vehicle over 300 miles to my doorstep. Great experience. 

Brittany Marichelle Dozier 

on Facebook

8 years ago

Ok..... I usually don’t like writing reviews to anything but I felt complied to do it today. I took my car for a recall service. Upon talking to the woman yesterday she said that their car service people that shuffle around people when they don’t have their vehicle could take me back to my home and possibly pick me up so I can get my car back when they were done servicing it. Well little did I know when I got there the man who is helping me with my car I believe his name is Chase said they wouldn’t be able to take me back to... read more