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Eddy's Chrysler Dodge Jeep Ram
- Car Dealers
- Wichita, KS
About this business
The non-commissioned sales staff at all Eddy's locations are here to provide you with the best car buying experience possible, which includes a vast knowledge about every car on the lot and making sure you go home with the best price possible and a smile on your face. After each dealership was founded, a system was implemented to make sure the customers enjoyed their time at our dealerships. After Brandon Steven purchased Ford years ago, the number of Eddy's dealerships grew to six and then 10 in a few short years. With that... read more
Location details
11028 W Kellogg Dr, Wichita, KS, 67209, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Business response:
Hi Danny Salem, and thank you for your feedback. We are very sorry to hear that you are dissatisfied with our business. The direct line to our Customer Relations Manger is (316) 425-0449 and she would be more than happy to address any questions or concerns that you may have. Please feel free to give us a ring at any time.
Went in to look at 2 different cars and see how much room they have and ended up buying a 2016 Dodge Challenger and trading in my jeep rubicon. I hate shopping for cars cuz the salesmen are always pushy but Greg made it very comfortable and he was the nicest salesman. He was very helpful during the buying process and has been there through any problems or concerns with the car. I think he should be nominated as the BEST salesman of the month.
Business response:
That's very kind of you to say, Danette! Thanks for allowing us the opportunity to earn your business! We'll be sure to pass this along to Greg- come back and see us! Happy cruising!!
They did not tell my daughter that the car they sold her had salvage title was a real pain to deal with they did not want to take it back in trade we did come to terms
Business response:
We are truly sorry to hear hear about your situation, Barbara! I have sent this information over to our Customer Relations Manager who should be in contact with you soon! Feel free to give us a ring at 316-425-0449 if you have any questions! Your opinion is very important to us- please let us know if there is anything we can do to help!
Business response:
Thanks for the feedback, Charley Hartman. We are very sorry to hear that you are dissatisfied with our business! Is there anything we can do to help?
Awesome sales people! Awesome vehicles! Awesome Service! Thanks For all your help! Five stars isn't enough.
Bought our new durango June 18th. Since the first day had problems with the rear liftgate not opening. Took it to them was in there for 5 days picked it up again still had problems July 5th the rear spoiler flew off going down the road. Today is July 22nd and still do not have our new vehicle...
Business response:
We certainly apologize for the miscommunication, Travis Cook! It looks like we filed a claim for you through Chrysler which we were waiting to hear back on. Your claim was accepted sometime last week and the parts for your vehicle were ordered directly following approval. The new parts arrived to the store on Friday afternoon, where there were plans to paint/install them. Our Customer Relations manager should be giving you a call sometime today to follow up on everything. Please let us know if you have any more questions or ... read more
Business response:
Thanks for the Five Stars, Zach! Very much appreciated!
I bought a used Dodge Grand Caravan from them a week ago. Paid cash. I still do not have my vehicle. It's "had the fluids changed but ran back through inspection just to make sure & to check the tires." Seriously? It sure didn't take them long to get my check to the bank. I'm not a happy customer.
Business response:
We are very sorry to hear about your frustrations, Diane! Were you able to pick up your ride over the weekend? The direct line to our Customer Relations Manager is (316) 425-0449 and she would be more than happy to address any of your questions or concerns! Please let us know if there is anything we can do to help!
i bought my jeep from these guys in 2015 and (the sales guy) said he would throw in a 75,000 mile warranty ....So i go in to sign the papers to buy and the finance guy (travis) repeatedly asked me for 20 minutes ( he even said my bank might not loan me the money if i didn't buy an extended warranty to cover their loan) to consider the all state extended coverage....and that the all state plan would cover everything the 75,000 mile warranty the sales guy threw in did not cover...so i went ahead and bought the "premier car wra... read more
Business response:
Hi, Geno Talkington. We are very sorry to hear that you are dissatisfied with our business. I have sent this information over to our Customer Relations Manager who should be in contact with you very soon. Is there a number we can reach you at? We are truly sorry for any frustration that you may be experiencing. You can also reach us on a direct line at (316) 425-0436 and we would be more than happy to address any questions or concerns that you may have. Talk to you soon, Geno- have a good day.
Frequently asked questions about Eddy's Chrysler Dodge Jeep Ram
How is Eddy's Chrysler Dodge Jeep Ram rated?
Eddy's Chrysler Dodge Jeep Ram has a 4.1 star rating with 4,181 reviews.
When is Eddy's Chrysler Dodge Jeep Ram open?
Eddy's Chrysler Dodge Jeep Ram is closed now. It will open tomorrow at 9:00 a.m.
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