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Eddy's Chrysler Dodge Jeep Ram
- Car Dealers
- Wichita, KS
About this business
The non-commissioned sales staff at all Eddy's locations are here to provide you with the best car buying experience possible, which includes a vast knowledge about every car on the lot and making sure you go home with the best price possible and a smile on your face. After each dealership was founded, a system was implemented to make sure the customers enjoyed their time at our dealerships. After Brandon Steven purchased Ford years ago, the number of Eddy's dealerships grew to six and then 10 in a few short years. With that... read more
Location details
11028 W Kellogg Dr, Wichita, KS, 67209, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
WARNING!!! DO NOT BUY A VEHICLE HERE YOU'LL BE SORRY!! I have 30 rejection notices from credit companies!! EDDY'S DID THIS PURPOSELY TO RUIN MINE AND A 19 YEAR OLD BOY'S CREDIT.
Business response:
Brenda Wood Duerksen- Have you had a chance yet to speak with our Customer Relations Manager? Her direct like is 316-618-2324 and she would be happy to speak with you further in regards to resolving this situation. We have tried searching for your name in our database, but are not seeming to have any luck. Is there a number we can reach you at? Please let us know if there is anything we can do to help. Have a wonderful day, Brenda.
Sales department was awesome, did an excellent job getting me the vehicle I wanted at the price I was looking for. Could not ask for a better sales team.
Don't expect any further service from this Dealership once the vehicle purchase is complete. I received a safety recall notice by mail several weeks ago, went in to discuss it, and haven't heard anything back from the guy who promised to get back with me the next day, or from anyone else for that matter. This wouldn't be the first time this has happened. Believe me, you'll get the run around before you get anything else from this place!
Business response:
Dorothy- Were you finally able to get everything worked out? We sincerely apologize for any frustration this may have caused you. Would you mind messaging us your phone number so we can get into contact? We would love to help get this situation resolved. We look forward to hearing from you Dorothy, have a wonderful day.
Two hours to change oil and rotate tires. Scheduled two days in advance and informed them the tire sensor needed replaced. After 2 hours, all they did was changed the oil and rotated the tires. Tried to send me home without the sensor and wanted me to schedule another trip just for the sensor when they had it stock. Ridiculous!
Business response:
Zach- wow! We know that your time is valuable, and I want to personally apologize for any inconvenience you may have experienced today. I will definitely pass this along to management in order to avoid situations like this from happening again in the future.
3 days after buying my car, the engine light came on and there was about 2 grand of damage to the 2013 vehicle i bought. I asked to unwind the deal because i wasnt comfortable in the vehicle and i was told i was being dramatic, over reacting, and shit out of luck. Finally, i threatened them with a lawyer, better business bureau, and facebook reviews.. they finally let me out of the deal, DO NOT BUY A CAR FROM HERE. worst ever.
So I guess it takes 2 hours to change out 6 spark plugs lol alright then I also guess your dumbass technicians think a tune up is only changing the spark plugs lol fucking idiots !
Just got a follow up call from coming in and looking at a car. Told the man I was not in a hurry to buy and he gave me a quote and hung up on me!! Wow that is some good customer service!!!
Frequently asked questions about Eddy's Chrysler Dodge Jeep Ram
How is Eddy's Chrysler Dodge Jeep Ram rated?
Eddy's Chrysler Dodge Jeep Ram has a 4.1 star rating with 4,181 reviews.
When is Eddy's Chrysler Dodge Jeep Ram open?
Eddy's Chrysler Dodge Jeep Ram is closed now. It will open at 9:00 a.m.
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