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Eddy's Chrysler Dodge Jeep Ram
- Car Dealers
- Wichita, KS
About this business
The non-commissioned sales staff at all Eddy's locations are here to provide you with the best car buying experience possible, which includes a vast knowledge about every car on the lot and making sure you go home with the best price possible and a smile on your face. After each dealership was founded, a system was implemented to make sure the customers enjoyed their time at our dealerships. After Brandon Steven purchased Ford years ago, the number of Eddy's dealerships grew to six and then 10 in a few short years. With that... read more
Location details
11028 W Kellogg Dr, Wichita, KS, 67209, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The employees are amazing happy that I took my Van to them to be serviced
Business response:
We are truly sorry to hear that you are dissatisfied with our business, Jennifer-Randy Smith! Is there anything we can do to help?
Well they said our patriot had ac, nope not even a compressor on the fkn car! It's horrible! Ran great for about a month! Been trying to get a call back but they refuse to call back. Still running credit checks when we have the damn car already! I will never recommend this place! They brought us the car to look at and then handed me papers said sign here and they left! No questions answered or nothing, just left! Hadn't heard from them since!
Business response:
Hi, Kathy White and thank you for your feedback. We are truly sorry to hear about your situation! I have sent this information over to our Customer Relations Manager who should be in contact with you as soon as possible. You can also reach her on a direct line at (316) 425-0449 and she would be happy to address any questions or concerns that you may have regarding your vehicle. Your opinion is very important- please let us know if there is anything we can do to help!
I brought in my RAM 2500 and everything was great. Keith Simpson kept me informed and was always professional. I have a Dodge dealership ten minutes from my house but I would rather drive an hour and take it to Eddys.
Business response:
Wow, thank you Brian!! We feel honored! Never hesitate to give us a ring if there's absolutely anything we can help you with! Thank you so much for the feedback, we hope you have the PERFECT weekend in your Brand New RAM!
Worst Car buying experience I have ever had just like everyone on these reviews say they bs about everything and tell u all kinds of nice things to get u in and then start mixing up everything and making up stupid Excuses about all of it I had traded my truck in and they really don't care about there customers I ended up taking the new truck back and it was a hassle to just get my keys back to my own truck will NEVER purchase a vehicle from them and I will make sure to let everyone know about the experience!!
Business response:
Hi, Joel Castaneda and thank you for your feedback. We are very sorry to hear about your negative experience. Is there anything we can do to help? The direct line to our Customer Relations Manager is 316-425-0449 and she will be available to answer any questions or concerns that you may have regarding the purchase of your vehicle. Your opinion is very important- please let us know if there is anything we can do! Thanks for the feedback, Joel. We look forward to your call.
Just curious....Do u all do anything about all of these neg reviews??? I begin to think not bc if u did u all woudnt b having all the issues u have! Ur customer service sucks and no one calls people back! I sure wish I would of read this page before buying my durango there!
Business response:
Thank you for your feedback, Kristi Elliott Stegman. We have tried contacting you at 620-793-0641. Is this the correct number? Please let us know if you continue to have trouble getting through to us! You can also call us on a direct line at 316-425-0449 and we would be more than happy to address any questions or concerns that you may have. Have a good afternoon, Kristi- we look forward to speaking with you.
Khalid, one of the best ASM's at Eddy's! I always have great service. Overall a great team at the west side location!! I also think the shuttle drivers deserve a shout out, great guys to have take you where you need to go while your car is being serviced.
Business response:
We appreciate the confidence booster, Logan! Truly- it means the world to us!! Hope you keep coming back!
They absolutely SUCK! Especially the service department'!!! Take your vehicle some where else, these people will do you wrong!!!
Business response:
We are very sorry to hear about your negative experience, Todd Mccalister! Please feel free to call us on a direct line at (316) 425-0436 and we would be happy to address any questions or concerns that you may have regarding the service department. Your opinion is very important- please let us know if there is anything we can do to help!
I went to the dealership and one of the main features I was looking for was Bluetooth, I use it all the time in my previous vehicle. I purchased a 2016 Dodge Journey and was told it had uconnect wireless Bluetooth...the car does not! I called Chrysler corporate because no one at the dealership would call me back about. The looked at my vin # and said my car should have it. I made an appointment at the dealership service department and when I got that was told I had to leave the car there. Who can go a whole day with no vehic... read more
Frequently asked questions about Eddy's Chrysler Dodge Jeep Ram
How is Eddy's Chrysler Dodge Jeep Ram rated?
Eddy's Chrysler Dodge Jeep Ram has a 4.1 star rating with 4,181 reviews.
When is Eddy's Chrysler Dodge Jeep Ram open?
Eddy's Chrysler Dodge Jeep Ram is closed now. It will open tomorrow at 9:00 a.m.
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