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Ed Martin Acura
- Car Dealers
- Indianapolis, IN
About this business
Welcome to Ed Martin Toyota! On behalf of our entire team, thank you for visiting our Google My Business page and giving us an opportunity to serve you online. Please visit our website for department hours. Our professional and well-trained staff is ready to assist you with your automotive needs. It is our commitment that all of your expectations are not only met...but exceeded.
Location details
3800 E 96th St, Indianapolis, IN, 46240, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 7:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Purchased the car with Will.He was transparent and efficient. Even came in on his day off. I then went back a week later for tinting, Tyler and Clayton in the service department are so kind. Just know its a great dealership! The only thing is when I called for insurance, they told me my car was an EX-T and not an EX-L so it seemed to have been listed wrong. Aside from that, which wasn't a big deal at all, my entire experience was great.
Business response:
Thank you so much for your wonderful review of Will and our dealership. We appreciate your business and look forward to working with you for many years to come. Welcome to the Ed Martin Acura family!
The Ed Martin Acura salesperson didn’t seem really to really care to have our business. The salespeople were a bit disorganized. They couldn’t find keys to one car, couldn’t find another car. I’ve tried this dealership before, but more than likely again.
Business response:
Dear Kelly; Our goal is always a 5-star experience and we are sorry to hear you did not experience that when you visited us. Please reach out to me at juliev@edmartin.com with your phone number so I can have our General Manager reach out to you personally. Thank you, Julie
Aaron was exceptional. I received excellent service! They stayed late to finalize my financing and several days later we took it in for a deep cleaning and fill up. I highly recommend Aaron and this dealership.
Business response:
Dear Elizabeth; Thank you for your wonderful review of Aaron and our dealership! We appreciate your business and look forward to working with you for many years to come. Enjoy your new vehicle!
Great Customer Service..
Business response:
Thank you so much, Gregory! We really appreciate it!
I was contacted by a sales representative and a manager. Both were very nice...….professional and helpful. Only drawback was that they did not lower the price on the car I was interested in soon enough.
Business response:
Thank you for the review and feedback, Robert!
We were contacted by email and after carefully going over we decided not go forward with this vehicle. The dealer was not pushy at all and left it at that. Was pleased overall!
Will did a great job of responding to our questions. He is very professional. We drove 5 hours to by a TLX from him.
I found the GMC Acadia I was looking for at Ed Martin. It was very competitively priced. The staff was super friendly and well knowleged. I was extremely happy when I picked the vehicle up and it had been detailed and cleaned inside and out. For a 2012, it looked like a brand new truck! I would definitely go back to this dealership for any future purchases. Thank you, Audrey, for making it so easy and such a positive experience!!!
Very helpful, no pressure, great atmosphere! Would purchase form this dealership in a minute!! Great experience!!
Frequently asked questions about Ed Martin Acura
How is Ed Martin Acura rated?
Ed Martin Acura has a 4.2 star rating with 623 reviews.
When is Ed Martin Acura open?
Ed Martin Acura is open now. It will close at 6:00 p.m.
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