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Ed Martin Acura

4.2

About this business

Location details

3800 E 96th St, Indianapolis, IN, 46240, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 6:00 p.m.
Tue7:00 a.m. to 6:00 p.m.
Wed7:00 a.m. to 6:00 p.m.
Thu7:00 a.m. to 6:00 p.m.
Fri7:00 a.m. to 6:00 p.m.
Sat7:00 a.m. to 6:00 p.m.
SunClosed
4.2700 reviews
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Mark's profile image
Mark 
6 years ago

Very good experience overall. Fast, fair and trustworthy 

Business response:

Thank you for the wonderful review, Mark! 

Jim's profile image
Jim 
6 years ago

This team is very knowledgeable and has deep resources. I enjoy corresponding with them on my questions, though they are trying to sell vehicles. They are confident in their product and inventory. 

Business response:

Jim, Thank you so much for your wonderful review of our team and dealership. We appreciate your business and look forward to working with you for many years to come. Welcome to the Ed Martin Acura family! 

Marc's profile image
Marc 
6 years ago

Excellent experience. 

Business response:

Thank you for the wonderful rating, Marc! 

Carrie's profile image
Carrie 
6 years ago

Very responsive and professional 

Business response:

Thank you so much for your wonderful review of our dealership, Carrie! We truly appreciate it! 

Destani's profile image
Destani 
6 years ago

Purchased the car with Will.He was transparent and efficient. Even came in on his day off. I then went back a week later for tinting, Tyler and Clayton in the service department are so kind. Just know its a great dealership! The only thing is when I called for insurance, they told me my car was an EX-T and not an EX-L so it seemed to have been listed wrong. Aside from that, which wasn't a big deal at all, my entire experience was great. 

Business response:

Thank you so much for your wonderful review of Will and our dealership. We appreciate your business and look forward to working with you for many years to come. Welcome to the Ed Martin Acura family! 

Kelly's profile image
Kelly 
6 years ago

The Ed Martin Acura salesperson didn’t seem really to really care to have our business. The salespeople were a bit disorganized. They couldn’t find keys to one car, couldn’t find another car. I’ve tried this dealership before, but more than likely again. 

Business response:

Dear Kelly; Our goal is always a 5-star experience and we are sorry to hear you did not experience that when you visited us. Please reach out to me at juliev@edmartin.com with your phone number so I can have our General Manager reach out to you personally. Thank you, Julie 

Elizabeth's profile image
Elizabeth 
6 years ago

Aaron was exceptional. I received excellent service! They stayed late to finalize my financing and several days later we took it in for a deep cleaning and fill up. I highly recommend Aaron and this dealership. 

Business response:

Dear Elizabeth; Thank you for your wonderful review of Aaron and our dealership! We appreciate your business and look forward to working with you for many years to come. Enjoy your new vehicle! 

Gregory's profile image
Gregory 
6 years ago

Great Customer Service.. 

Business response:

Thank you so much, Gregory! We really appreciate it! 

Bob's profile image
Bob 
6 years ago

I was contacted by a sales representative and a manager. Both were very nice...….professional and helpful. Only drawback was that they did not lower the price on the car I was interested in soon enough. 

Business response:

Thank you for the review and feedback, Robert! 

Frequently asked questions about Ed Martin Acura

How is Ed Martin Acura rated?

Ed Martin Acura has a 4.2 star rating with 700 reviews. 

When is Ed Martin Acura open?

Ed Martin Acura is closed now. It will open at 7:00 a.m. 

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