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Ed Martin Acura
- Car Dealers
- Indianapolis, IN
About this business
Welcome to Ed Martin Toyota! On behalf of our entire team, thank you for visiting our Google My Business page and giving us an opportunity to serve you online. Please visit our website for department hours. Our professional and well-trained staff is ready to assist you with your automotive needs. It is our commitment that all of your expectations are not only met...but exceeded.
Location details
3800 E 96th St, Indianapolis, IN, 46240, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 7:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Excellent support and care of car after you buy the car
Very responsive
Form letter sent. Need to add the option for them to call. May have missed my sale, I bought from Bart.
They're very good with customers. Very helpful. I highly recommend ED Martin acura. In fisher indiana
One of the worst buying experiences I've ever had buying a used vehicle. Salesperson was not qualified to selling vehicles and was VERY unprofessional. Listed price was different than internet price salesperson sold me on a price then went back on her word. As I began to walk out she said she would pay the difference Don't buy used Fords from Ed.
Business response:
Garrett, I am very sorry for your poor experience.This is not a practice we embrace nor encourage.I would truly welcome the opportunity to make this right.Please call me at 317-706-1925.My name is Gabe and I am the General Manager.
prompt response
I worked with Shiloh and the experience was great. There was an issue with the windshield as we were doing the inspection of the vehicle and it is going to be taken care of as part of the sale. I would go back to Ed Martin Acura to purchase another vehicle.
The car was listed, then it was sold on Saturday, but CarGurus was not updated as if Monday. I called and left a message on the weekend and then called on Monday first thing. No one was available to talk to me because they were in a sales meeting. Seems odd to me. It seems that the customer follow-ups would be more important that a sales meeting, Found a car elsewhere. Oh, I did get a call afternoon that Monday.
Business response:
Dale, I am glad you were able to find a vehicle, I am sorry it wasn't from us.We obviously dropped the ball big time and for that I am sorry.Please afford us a second chance in the future.Ask for me, Gabe, the General Manager and I will make sure this doesn't happen a second time.317-706-1925
Was contacted by Shiloh who went out of his way, looked at a 2008 but they wanted too much for it, & w was told the 2011 wasn't available to look at, someone else was test driving. But apparently it didn't sell, wanted to buy the 2011, but NOT willing to drive almost 2 hrs again.
Frequently asked questions about Ed Martin Acura
How is Ed Martin Acura rated?
Ed Martin Acura has a 4.2 star rating with 643 reviews.
When is Ed Martin Acura open?
Ed Martin Acura is open now. It will close at 6:00 p.m.
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