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Ed Martin Acura
- Car Dealers
- Indianapolis, IN
About this business
Location details
3800 E 96th St, Indianapolis, IN, 46240, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 7:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
contacted me right away I liked the car and purchased it.
Business response:
Thank you, Imogene. We truly appreciate your business and feedback. Enjoy your new vehicle!
I bought a used Toyota and they were a great help to me, because it wasn't a car I wanted, but was in good shape and I needed the transportation.
Business response:
Thank you, Clarence. We truly appreciate your business and feedback.
Great exp. The email response timing wasn’t as fast as other dealerships; however, the process was great and we purchased a car this past weekend.
Business response:
Thank you so much for choosing Ed Martin Acura for your new vehicle purchase. We truly appreciate your business!
They followed up promptly.
Business response:
Thank you for your feedback! We look forward to working with you again in the future!
Didn't buy the car but they were very helpful and answered all my questions. Another thing I will say is that they are very thorough with getting a used car to good condition for sale. I would definitely recommend them.
Business response:
Thank you so much, Jim! We look forward to having the opportunity to work with you again!
Was going well then he pulled the old "two other people are interested in the car but you have first right to decline" bit. Why can't salespeople just be honest. Oh and their doc fee is unwarranted, there's no work in sending a title on.
Business response:
Andy; Please reach out to our General Manager, Jason at the number or email below. He would be happy to assist you. We checked our database and could not find an Andy or Abooley Garage. Thank you! JASON MATTALIANO 317-846-3800 317-213-5173 jasonm@edmartin.com
Dealership seems to be slow no sense of urgency I arrived at 9:30am the salesman was already waiting for me and did not leave until 5pm that is a day of work slow process for a Monday I could see if it were busy and it were Friday or Saturday.Also what I did not like I am use to test driving alone I felt like I was not trusted with the vehicle on the test drive and I was rushed that really bothered me.Thanks
Business response:
Thank you for your business and your feedback, Patrice. We are so sorry you are unhappy with the purchase and test drive process. Our goal is always a 5-star experience and we are sorry you feel you did not receive that. Please reach out to our GM Jason at JasonM@EdMartin.com or myself at JulieV@EdMartin.com if we can be of further assistance. Thank you, we value you and your business.
Excellent communication!
Business response:
Thank you so much, Tammy! It was a pleasure to work with you!
Seemed like a nice group, I didnât buy because I was too late, the truck had sold.
Business response:
Thank you so much! We hope to have the opportunity to work with you again!
Frequently asked questions about Ed Martin Acura
How is Ed Martin Acura rated?
Ed Martin Acura has a 4.2 star rating with 700 reviews.
When is Ed Martin Acura open?
Ed Martin Acura is closed now. It will open at 7:00 a.m.
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