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Divvy Homes
- Real Estate
- San Francisco, CA
About this business
Location details
300 Montgomery St #350, San Francisco, CA, 94104, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 6:00 p.m. | |
| Tue | 6:00 a.m. to 6:00 p.m. | |
| Wed | 6:00 a.m. to 6:00 p.m. | |
| Thu | 6:00 a.m. to 6:00 p.m. | |
| Fri | 6:00 a.m. to 6:00 p.m. | |
| Sat | 6:00 a.m. to 2:00 p.m. | |
| Sun | 6:00 a.m. to 2:00 p.m. |
If I could I would give no stars!!Please Beware !!!! I went through the process to get into a home but it became a nightmare during the closing process. Divvy breached the contract I requested for a final walkthrough of the property before closing and it never happen. The realtor that works under Divvy brokerage set up a final walkthrough a day before the closing and on that day of the final walkthrough Divvy real estate agent called me to tell me that Divvy went behind her back and closed on the property without telling her... read more
Business response:
Hello, we're sorry for the experience you are having. After reviewing this situation we will be reaching out to you to touch base on your signed final walk-through that we have on file as well as the items that either the seller or Divvy agreed to fix. We never want our community members to not be satisfied with their home or experience.
My husband and I applied we meet the requirements for credit score and income yet we were denied I am now getting emails saying that I am pre-approved. They want verification on income and who I am which is fine however I'm not fine with be denied and then saying we have an approval but we must authorize them to look into our bank account. I have requested several times for someone to call me and I'm told they would and still nothing.
Business response:
Hello *******, We're very sorry about the challenges with getting a fast response from our support team. We are working hard to catch up with the increased traffic we've seen over the last 2 months. I have verified that we have responded to you at this point about your application to ensure you have the necessary context for your application.
Worst experience of my life. NO ONE EVER CALLS YOU BACK OR HELPS! We were hit hard by COVID and qualified for help and a LARGE check was sent to them that hey didn't credit my account for 5 months! Then when I repeatedly contacted them to credit the account so I could pay my rent on April 1, I received no calls or emails back! Finally after 3 weeks of sending nasty emails because there are no phone numbers to call they credit the account and tell me I couldn't pay my rent through the portal with my bank account and I have to... read more
Business response:
Hello *******, We are sorry for the delayed response to your email. We are working hard to keep up with the large increase in traffic we have seen in the last 2 months. I have verified that our team has made sure to refund you the $67 fee so you do not incur any extra expense. We're sorry for the difficulty this month and will work to ensure this does not happen again.
Divvy homes is the most unprofessional and unresponsive and lacks any sort of business etiquette. Sellers and buyers beware because if they intend on purchasing your home, they will delay the process and NOT PAY on the closing date. First they come up with a story about why they need 45 days to close, then they ask for extra time on the option periods, and then they claim that they didnt receive the closing documents to sign. They take an extra 5 days to fund the purchase of your home but even after the extra time given, the... read more
Business response:
Hello *******, We are sorry for this poor experience with Divvy. Due to an incorrect document sent to us from the title company we did need to ask them to revise it which was ************* cut-off time and delayed closing for a day. We will continue to work on our processes to ensure closing dates stay to their schedule and communicate clearly when an issue occurs that *** delay them.
Divvy was such a great company to work with! The application process was fast and smooth! I loved that we were able to house **** and pick out our house that we wanted and Divvy did the rest! We rented through Divvy for 8 months and just completed the buy back process this week! We had others warn us about rent to own fraud and that it wasn't a good idea, but Divvy is legit! I loved that we were able to "try out" the home as in feeling out the neighborhood and getting to see if you were going to like your neighbors (haha) be... read more
Business response:
Thank you for letting us be a part of your journey. We're so happy that you found the right home for you. Congratulations!
My husband filed an application. They were prompt to respond with an approval. When it came to title paperwork and closing they were HORRIBLE.My agent had to make several phone calls to Divvy on multiple occasions went as far as the seller agent making multiple calls as well! I paid $500 as "*******" payment before they would make an offer. Then had to make $4,995 down payment once the negotiation was agreed on. They were SO FAST to take our money. Once closing date was set they requested first month payment $2275 and they r... read more
Business response:
Hello, We are very sorry for the slower than usual response from our operations team during this urgent transaction. In a review of the situation, we see an opportunity to communicate better about the extension filed by the title company to clear the title and funding the deal later in the day because we were waiting on the final title documentation. We will work very hard to ensure we communicate proactively with you and your agent more clearly when there will be delays in the future. Thank you for the feedback and we apolo... read more
What an amazing company and a pleasure to work with. I was moving to ******* and contacted Divvy to rent a hour with an option to buy it. Within two days my application was approved for the rent of the house in a place I wanted. We did the entire process together like I was buying the house. They allowed me to participate during the home inspections, so I was aware of any issues. The communication with Divvy has been absolutely fantstico since day one. We had an issue with the A/C and the entire unit was replaced by a brand ... read more
Business response:
We are so honored to have been a part of your home search and buying journey. Congratulations!
Not sure how a company that deals with real state make it impossible for any of their agents to be reached. Real State is a time sensitive business, but this company will act like you (the buyer) has all the time in the world for them to figure out their side of things. Very unprofessional way of doing business. In my case, Divvy had everything ready according to them and we submitted an offer. Only to find out that the same day our offer was accepted Divvy decided to re-word our employment numbers to then tell us that the n... read more
Business response:
We are very sorry for the experience you have had with us. We have been working hard to keep up with a large increase in traffic we have seen this year. We will continue to work on improving our communication and response times to keep this from happening again. We hope we have a chance to work with you in the future.
MY husband and I have prequalified . Then sent about 6 emails to speak to some one in person befor we send any of our personal information out because of so many scams. Only thing we get back is someone will get in contact with you. Then again request us to send over our information. I look at the other reviews and say wow are we on the right website because we are not able to speak to anyone. We just had a couple of questions before we send over our personal infomation over the web. I thought they would understand its been ... read more
Business response:
Hello ******************. I'm very sorry about our delayed response. Our support team is working hard on responding as quickly as they can to the large amount of traffic we've been seeing in the last 2 months. I will ensure one of our support team members makes a call to you today. Thank you for your patience with us.
Frequently asked questions about Divvy Homes
How is Divvy Homes rated?
Divvy Homes has a 3.3 star rating with 665 reviews.
When is Divvy Homes open?
Divvy Homes is open now. It will close at 2:00 p.m.
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