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Divvy Homes
- Real Estate
- San Francisco, CA
About this business
Location details
300 Montgomery St #350, San Francisco, CA, 94104, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 6:00 p.m. | |
| Tue | 6:00 a.m. to 6:00 p.m. | |
| Wed | 6:00 a.m. to 6:00 p.m. | |
| Thu | 6:00 a.m. to 6:00 p.m. | |
| Fri | 6:00 a.m. to 6:00 p.m. | |
| Sat | 6:00 a.m. to 2:00 p.m. | |
| Sun | 6:00 a.m. to 2:00 p.m. |
Have not regretted my decision once!! On my way to homeownership and with Divvys help along the way!! The maintenance team has been exceptional when maintenance request are submitted. Divvy customer support feels like talking to family when any questions are asked. I love the exceptional level of transparency between company and potential homebuying process. I trust the Divvy process to home ownership. I'm glad yo know they helped me find home stability while waiting to purchase this home of my dreams. Would recommend to all... read more
Business response:
Hello, thank you so much for sharing your positive experience with Divvy! We are happy to hear that you are on your way to homeownership and that our maintenance team and customer support have exceeded your expectations. We take pride in being transparent with our customers throughout the process, and we are grateful for your trust in our program. We appreciate your recommendation to friends and family and look forward to continuing to provide exceptional service!
I have been living in a Divvy home for about 2 years I recently initiated buy back purchase and the appraisal came in **** short . They sent comps to contest the appraisal that were not reflecting the condition of the house. I asked if they could meet me half way since they advertise that their goal is to help people obtain ownership. They refused. Also they would no longer want to pay for the closing costs. Since they dont want to pay or take accountability of the current valuation of the house I will have to pay almost $30... read more
Business response:
Hello, we're sorry you're not having the best experience. It is important to note that the agreed-upon purchase price remains the same, even if the home appraises for a higher amount. However, if the home appraises for less than the purchase price, we have several options available to address the situation. To explore these options further, we ask that you contact our operations team at ************************************** We'll be happy to assist.
Terrible experience with purchasing a home,every home we tried to get we were out bidded on. Had to settle for a small cramped townhouse not worth the price. Was told that I could get my money back if I gave adequate notice to vacate which I did. I had over $6000 of saving after moving out but Divvy only agreed to return to me $684 which I still have not received. Horrible experience and it take forever to get a live person to call you back.
Business response:
Hello, we're sorry you didn't have the best experience with us. Please be advised that equity returns are subject to several factors, including a lease surrender fee, past due rent, outstanding utility bills, and any damages to the property. Our support team spoke with you on March 27th regarding the status of your equity return. However, should you have any questions or concerns, please don't hesitate to reach out to us directly at **************************************
Divvy is a great source for home buyers if you're credit is not that good they can really help you into home ownership. The customer service is excellent but some of the contractors are not that good but other then a few mishaps my experience with Divvy has been awesome
Business response:
Hello *****, we're happy to hear our customer service has met your expectations. Thank you for the feedback! We will continue to improve.
I went through Divvy home back in September of 2022 as it was one of the les unfortunate ones that could not qualify for a conventional loan or a FHA loan. Since being in my home Divvys maintenance is a real issue and Divvy hires the cheapest and terrible maintenance vendors. I waited 3 month for plumbing issues in a bathroom to get fixed that required tearing up the concrete floors and getting the tile replaced in the bathroom correctly. I have no smoke detectors which are required on rental and lease properties. Now I have... read more
Business response:
Hello ******, we want to ensure our customers are living in safe homes that will last a lifetime, so were sorry to hear about these issues. It seems our maintenance team was in contact with you on March 23rd to address the concerns raised. However, if you have any further questions or concerns, please don't hesitate to contact us directly at ***************************************
Divvy is absolutely amazing! Not only are they helping me attain the ******** Dream of home ownership they are quick with repairs and maintenance request. The contractors they use are always friendly and knowledgeable as well as quick with their service! I cannot ask for anything more!!
Business response:
Hello, we are happy to hear your positive feedback regarding our program. Your review is greatly appreciated and we thank you for taking the time to share your experience with us.
So far very impressed with **** we leased an older home and we have had some issues that were unseen,I filled out the maintenance form and they responded right away. Divy sent contractors that were professional and courteous and instead of putting a bandage on the issues they replaced a complete ac system and a water heater for me, dont see that happening a lot anymore with companies so overall Im very impressed with the way the handle maintenance.
Business response:
Hello ****, we are pleased to hear that our maintenance team was able to meet your expectations. Your feedback is greatly appreciated. Thank you for taking the time to share your experience with us.
I love divvy, they have always been very timely on maintenance request. Our goal is to buy our home in our third year. This has been a uplifting and exciting adventure to our dream come true. I cannot wait to meet our goal and buy our home. Divvy has been awesome!
Business response:
Hello, we are pleased to know that our maintenance team is meeting your expectations and we're happy to be of assistance in your home buying journey!
Do NOT use them to "purchase" a home! They will take forever getting things fixed! Middle of winter, I had multiple companies come out to and they all told Divvy my house needed a splitter, because the baseboard heat didn't heat my house enough. My house was 47* on Christmas Eve!! It is now the middle of February and they only approved 1 splitter, and its FINALLY getting put in! They do NOT care about their tenants or their homes! How you can have a business and not care that in the middle of winter your tenants don't have a... read more
Business response:
Hello, we understand the importance of making sure your home is a safe place to live, so were sorry to hear your experience wasn't the best. If you have additional maintenance concerns please reach out to us directly at *********************************** Our repairs and maintenance team are available to assist.
Frequently asked questions about Divvy Homes
How is Divvy Homes rated?
Divvy Homes has a 3.3 star rating with 665 reviews.
When is Divvy Homes open?
Divvy Homes is closed now. It will open at 6:00 a.m.
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