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Dish Express
- Telecommunications
- Evansville, IN
About this business
Dish Express, Serving The Evansville Area Since 2004. We Pride Ourselves In Providing The Best Service And Entertainment Experience To Our Customers.
Location details
1101 N Fulton Ave, Evansville, IN, 47710, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have been calling and chatting with Dish reps for 5 months since they pulled the plug on all local sports teams in Chicago. Their reps speak from a script Dish provides them, and refuse to answer legitimate questions, like, you say you negotiating with the programming provider, when was the last negotiating session? The reps are getting tired of hearing from me,so they hang up on me. They promise credits on my bill that never appear, or are far less than they promised. And they tell me I have no right to expect any particu... read more
I am extremely upset with Dish Network. I called on, February 14, 2020, to ask about the services. I was quoted a price for a internet and satellite package. Resulted I called the next day to ask about my order i was not given what i.was promised. I feel that this is a scam! So mas at this company for making me waste my time!
a week ago i ordered the dish tailgater package from dish network. they could not get my shipping address accepted by their system, but assured me they would change it after the order was put in. now i find out that they left the wrong address on the order. this is an address that i have used many times to receive packages from UPS. UPS refuses to let me change the address online or by telephone call, they tell me that dish needs to call them and tell them the right address. dish network refuses to call UPS about the address... read more
Business response:
Dear Mr. *****: On February 13, 2020, we received your complaint, dated February 12, 2020, filed with the Better Business Bureau. You said you have not received the Tailgater/Wally HD Bundle you ordered. You mentioned complications with UPS having the package rerouted to you. When you called us on February 14, 2020, you opted not to have the equipment reshipped. A full credit for the Tailgater/Wally HD Bundle was issued and a refund in the amount of $384.25 was submitted.
We have waited patiently for several months to have KOMU restored and our patience is wearing thin. I have read the arguments from both sides and I am convinced the loyal customer is stuck in the middle. If KOMU does not want to concede I say fine, this is not about another channel to watch, this is about getting what I am paying for. I signed-up for a package that includes this disputed channel and theoretically I am paying for something I cannot have access to. As a result, my expectation would be to be compensated in a fa... read more
Business response:
Dear Mr. ******: On February 17, 2020, we received your review, dated February 6, 2020, filed with the Better Business Bureau. You expressed concern with the removal of the KOMU channel and you requested compensation. You maintain that the local channel is advertised. However, there was no advertisement provided for review. Our programming packages have been set up to balance cost-effectiveness with consumer demand. As a way to maintain lower programming cost, stations are provided in packages, rather than a la carte. Period... read more
Wow, I've read dozens of reviews and they all have the same complaint,terrible customer service. Well I agree. Will not be continuing my service after my commitment is done. Very poor
Business response:
Dear Mr. ****: On February 10, 2020, we received your review, dated February 5, 2020, filed with the Better Business Bureau. You stated that our customer service is poor and you will be disconnecting your account once your commitment is fulfilled. When I spoke with you by telephone today, you informed me that your concern is with the loss of Fox Sports Midwest and your local CBS channel 10. As of Friday, August 23, 2019, the Fox Regional Sports Networks were sold from The Walt Disney Company to Sinclair Broadcast Group for a... read more
This is a review I tried to send but it wouldn't go. So here it is anyway. I signed up and so far, the TV is pretty good, much as I expected. The integrity of the "DISH CO.". leaves a lot to be desired. 1st, I asked if our local networks would be in, HD, at no extra charge. The agent said, absolutely. He also told me that if I agreed to the new service, I would receive a $200.00 cash card, free. After my new service started I found that I had to pay extra for the Local networks in HD, and I have not gotten ANY cash cards. Wh... read more
Business response:
On February 6, 2020, we received your review, dated February 4, 2020, filed with the Better Business Bureau. You said that you were told by the sales agent you would receive local channels in HD at no extra charge. After service started, you noticed that you were charged for local channels. You also stated that you were promised a $200.00 gift card. When we spoke on February 11, 2020, I advised you that the guaranteed two-year monthly rate is separated to reflect the cost of the programming package (The America’s Top 120) at... read more
I opted to register for Dish network services in 2015, when my husband and I moved to Kansas. I had the services for a little over a year. During that time my marriage was very rocky, and I chose to move out of the home for the safety of myself and my child. Once moved out, my ex husband did not pay the final bill, and eventually a 254.08 bill hit my credit report. After leaving I had to start from scratch financially. There was no child support being given, and I was handling all finances on my own. I was unable all those y... read more
Business response:
Dear Ms. ******: On January 31, 2020, we received your review, dated February 29, 2020, filed with the Better Business Bureau. You said that when you called to make a payment of $254.09 for your account to be removed from collections, three payments were debited causing your bank to go into overdraft. You indicated that you have not received the $508.16 refund and you expressed concern that it may take seven to ten business days for a refund to process. You also disputed that you could not speak to anyone higher than a Senio... read more
Bad, bad, bad! Channels keep disappearing (Dish Network accepts no responsibility) and prices keep going up. Do not fall for their lies. If you are the rudest people that work for Dish Network, they make you an account specialist. I have spoken to three different account specialist and they are demeaning and condescending. They want you to handle everything thru chat but the chat specialists have no power or authority to do anything. Chat always refers you back to an account specialist. They will lie and tell you anything. B... read more
Business response:
Dear Mr. ********: On January 28, 2020, we received your review, dated January 25, 2020, filed with the Better Business Bureau. You expressed concern with the following: • Channel takedown • Price increase • Customer service As previously advised, DISH Network is constantly negotiating programming contracts in an effort to ensure our customers receive the lowest-priced all-digital programming. In order to remain the best value for our customers and offer competitive pricing for their programming we, at times, may experience ... read more
I've been with Dish for 15 years and was always a happy camper UNTIL earlier this year. First we lost all the regional Fox Sports channels due to corporate greed as far as I'm concerned. They've been in negotiations for somewhere around 8 months! Give me a break. Then we lost 2 of our local channels and then a 3rd local channel which by the way we pay extra for. We finally got the local channels back but do you think we got a credit on our bill for the months we were without them. Oh heck no. You want to cancel your contract... read more
Business response:
Dear Ms. ********: On January 28, 2020, we received your review, dated January 25, 2020, filed with the Better Business Bureau. You expressed concern with the takedown of the Fox Regional Sports Networks and your local channels. You maintain that two of your local channels were removed and then a third channel as well, and that you pay extra for an additional local channel. Even though the local channels were restored, you did not receive a credit for the time that they were unavailable. You disputed the commitment and early... read more
Frequently asked questions about Dish Express
How is Dish Express rated?
Dish Express has a 1.3 star rating with 439 reviews.
When is Dish Express open?
Dish Express is open now. It will close at 5:30 p.m.
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