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Dish Express
- Telecommunications
- Evansville, IN
About this business
Dish Express, Serving The Evansville Area Since 2004. We Pride Ourselves In Providing The Best Service And Entertainment Experience To Our Customers.
Location details
1101 N Fulton Ave, Evansville, IN, 47710, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My income took a dramatic impact from COVID-19 and I had to make choices on my outgoing expenses. Dish was on the non-essential list so I was forced to discontinue my service with them. Yes, I am still under contract with them (7 months remaining), and I couldn't afford to "pause" for $5.99/mo with them. So I was hoping that they would work with me in these unprecedented times. No. They didn't. Instead, they went ahead and autocharged my disconnect fee and wouldn't even give me time to pay it on my terms. This company doesn'... read more
Business response:
Dear Mr. *****: On April 13, 2020, we received your review, dated April 10, 2020, filed with the Better Business Bureau. You said you canceled your DISH Network service due to hardship, and you expressed dissatisfaction with your customer service experience. Our records reveal that you established your service under the Digital Home Advantage promotion with a 24-month commitment. Under this promotion, we provided free equipment, a free installation, and free or discounted programming. There is a history of the DISH Pause opt... read more
I think that the Dish network prey on out elderly an trick them out of their money as they did to my 71 year old mother. They told her to pay an old bill an they would restore service then when she called back to check about her service they told her they wasn't going to provide her with service after they took her money! Dish network is horrible!!
Business response:
Dear Mr. P***: On April 10, 2020, we received your review, dated April 9, 2020, filed with the Better Business Bureau, regarding Ms. Emma M*****’s (your mother) DISH Network account. You indicated that your elderly mother was taken advantage of when she was asked to pay her past-due balance in order to restart her DISH Network service. You said she made the payment but her service was not restored. During my phone conversation with Ms. M*****, she advised me that she was told the service could not be installed at her home du... read more
technician showed up to connect service for Dish. Not wearing gloves or mask, coughing and touching everything. how ironic since i received a prior call from Dish stating if anyone in home was ill to reschedule. This technician should be fired - absolutely unacceptable and ignorant considering - DISH cares about no one - idiots!!!!!
Buyer beware! Dish Network is deceiving and misleading. They promise expanded viewing options only to find out they are in dispute with many channel networks over pricing including local sporting channels they promote they have and don't. The consumer then finds themselves locked into a 2 year commitment with stiff cancellation penalties and can't even watch your local sports teams or other channels they promised. On top of all that they signed me up for e billing accidentally 2 times 6 months into the contract which caused ... read more
"dish" says their customers helping during the pandemic! ARE YOU SERIOUS I put mine of pause because I lost my job and then when I unpaused because sitting at home sucks with no tv AND THEY RAISED MY RATE, if this is called help the government needs to step in. been a loyal customer for years with no issues with payments and to do this during a national pandemic is just wrong!!! when I paused the agent told me 2-3 times when I call in they could at that time get me back on the same price, and insisted that they do it all the... read more
DONT USE DISH NETWORK INTERNET -I called multiple times to see if I can up my GB and was told I would be fine working from home and that if I used all my GB for the month that my speed will slow down slightly-- when I kept getting kicked off because I was coming close to my max limit for the month I called them and they told me that I needed to ACCOMENDATE better for this situation... REALLY - they really wanted me to buy another 1 GB for addlt 10.00 so I could easily spend addtl $100-$300 more a week to dish---when dish sho... read more
Dish Network is the biggest RIP OFF!! This company does not care about it's customers at all! Their service doesn't work half the time and they never come and fix it!
Business response:
Dear Ms. G*****: On March 30, 2020, we received your review, dated March 30, 2020, filed with the Better Business Bureau. You expressed concern with your monthly cost. You also indicated you have been experiencing technical issues. When we spoke, I informed you The Hunt is priced at $19.99, as it is a new film, which would normally be released in theaters. As the theaters are currently closed due to the COVID-19 pandemic, this film is available as a video on demand at a premium price. I scheduled a senior-level technician to... read more
I gave a 2 Stars only because the installer was awesome By far it is the worst customer service I've ever dealt with. They're charging me for a silver plan which I never asked for but they claim they sent me an email that I had to send back not to get it?? I wished I read the other reviews before I went with Dish. They are definitely Liars and they put you on the phone with all I can call is a bully method to try and scare you enter paying for something you never wanted. They are rude they talk over you they talk down to you... read more
DISH Network bills my credit card account monthly. For 10 consecutive months in 2019, they charged me $84.02/month. In January, 2020, they charged me $81.83. In February, 2020, my bill increased to $97.67. In March, 2020, my bil increased to $103.66. I have been unable to reach a live person at DISH to obtain an explanation for these increased charges unless I am willing to remain "on hold" for 59 minutes or longer. I never receive an itemized statement. Please help. Thank you.
Business response:
Dear Mr. S*******: On March 30, 2020, we received your review, dated March 24, 2020, filed with the Better Business Bureau. You expressed concern with the monthly billing rate and you expressed concern with your customer service experience, as you have been unable to speak with a representative by phone. Our records reveal that you subscribe to DISH America, Local Channels, Hopper DVR service and the DISH Protect Silver at $97.67 including tax. When your equipment was replaced on January 1, 2020, the Hopper DVR discount of $... read more
Frequently asked questions about Dish Express
How is Dish Express rated?
Dish Express has a 1.3 star rating with 439 reviews.
When is Dish Express open?
Dish Express is open now. It will close at 5:30 p.m.
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