Dick Van Dyke Appliance World's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Dick Van Dyke Appliance World

4.3

About this business

Location details

Bloomington, 61704, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.31,449 reviews
Select a rating
Judy Fisher's profile image
Judy Fisher 
6 years ago
Patricia Raklovits's profile image
Patricia Raklovits 
recommend  Recommended
6 years ago

Our dryer stopped late Friday evening. Called and left a message with the customer service department. They returned the call at 8:15 am Saturday morning. Put us in the list. Matt called about 9:30 am. Came over and discovered that the timing know was broken. Exchanged the broken know with another know on the dryer that we don’t use, and we are back in business. Matt said that if we want to get a new know come on out to the shop and we can buy one. THE ABSOLUTE BEST CUSTOMER SERVICE EVER! Than you Dick Van Dyke and especiall... read more

Patricia Raklovits's profile image
Patricia Raklovits 
recommend  Recommended
6 years ago

Our dryer stopped late Friday evening. Called and left a message with the customer service department. They returned the call at 8:15 am Saturday morning. Put us in the list. Matt called about 9:30 am. Came over and discovered that the timing know was broken. Exchanged the broken know with another know on the dryer that we don’t use, and we are back in business. Matt said that if we want to get a new know come on out to the shop and we can buy one. THE ABSOLUTE BEST CUSTOMER SERVICE EVER! Than you Dick Van Dyke and especiall... read more

Donna Denise Sadler-Scharf's profile image
Donna Denise Sadler-Scharf 
6 years ago

I went in there for new appliances for my new home I just bought I had just gotten a substantial settlement on a lawsuit. I hurss I looked too poor for their new appliances cuz she very condescendingly directed me to the oldest cheapest used appliance they had hidden. I left there and went straight to menards. Never assume!! 

Donna Denise Sadler-Scharf's profile image
Donna Denise Sadler-Scharf 
6 years ago

I went in there for new appliances for my new home I just bought I had just gotten a substantial settlement on a lawsuit. I hurss I looked too poor for their new appliances cuz she very condescendingly directed me to the oldest cheapest used appliance they had hidden. I left there and went straight to menards. Never assume!! 

Misty Cook Rowe's profile image
Misty Cook Rowe 
6 years ago

I want to preface this with I don't ever write reviews, but I have had the worst customer service from DVD and I want to share my experience and frustration to keep someone else from making the same mistake as me and purchasing appliances from this store. I purchased all new appliances from DVD for our new construction home. I purchased refrigerator, oven, wall oven, dishwasher, microwave,washer and dryer. I would think dropping that much money with them would give you so...Continue Reading 

Misty Cook Rowe's profile image
Misty Cook Rowe 
6 years ago

I want to preface this with I don't ever write reviews, but I have had the worst customer service from DVD and I want to share my experience and frustration to keep someone else from making the same mistake as me and purchasing appliances from this store. I purchased all new appliances from DVD for our new construction home. I purchased refrigerator, oven, wall oven, dishwasher, microwave,washer and dryer. I would think dropping that much money with them would give you so...Continue Reading 

Jeff Miller's profile image
Jeff Miller 
6 years ago

received an online quote from dick van dyke for a washer and dryer set. went into the springfield store with every intent to purchase either that set or another one. the "salesperson" quickly dismissed the quote and said "kristin is in the repair department and i don't know why she is sending out quotes - we don't even have that model number". the quote is 2 days old. basically exuded a "fuck you go elsewhere" attitude. we did. we purchased an upgraded set for less money. so much for buying local. 

Jeff Miller's profile image
Jeff Miller 
6 years ago

received an online quote from dick van dyke for a washer and dryer set. went into the springfield store with every intent to purchase either that set or another one. the "salesperson" quickly dismissed the quote and said "kristin is in the repair department and i don't know why she is sending out quotes - we don't even have that model number". the quote is 2 days old. basically exuded a "fuck you go elsewhere" attitude. we did. we purchased an upgraded set for less money. so much for buying local. 

Frequently asked questions about Dick Van Dyke Appliance World

How is Dick Van Dyke Appliance World rated?

Dick Van Dyke Appliance World has a 4.3 star rating with 1,449 reviews. 

When is Dick Van Dyke Appliance World open?

Dick Van Dyke Appliance World is closed now. It will open tomorrow at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com