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Bloomington, 61704, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Our dryer stopped late Friday evening. Called and left a message with the customer service department. They returned the call at 8:15 am Saturday morning. Put us in the list. Matt called about 9:30 am. Came over and discovered that the timing know was broken. Exchanged the broken know with another know on the dryer that we don’t use, and we are back in business. Matt said that if we want to get a new know come on out to the shop and we can buy one. THE ABSOLUTE BEST CUSTOMER SERVICE EVER! Than you Dick Van Dyke and especiall... read more
Our dryer stopped late Friday evening. Called and left a message with the customer service department. They returned the call at 8:15 am Saturday morning. Put us in the list. Matt called about 9:30 am. Came over and discovered that the timing know was broken. Exchanged the broken know with another know on the dryer that we don’t use, and we are back in business. Matt said that if we want to get a new know come on out to the shop and we can buy one. THE ABSOLUTE BEST CUSTOMER SERVICE EVER! Than you Dick Van Dyke and especiall... read more
I went in there for new appliances for my new home I just bought I had just gotten a substantial settlement on a lawsuit. I hurss I looked too poor for their new appliances cuz she very condescendingly directed me to the oldest cheapest used appliance they had hidden. I left there and went straight to menards. Never assume!!
I went in there for new appliances for my new home I just bought I had just gotten a substantial settlement on a lawsuit. I hurss I looked too poor for their new appliances cuz she very condescendingly directed me to the oldest cheapest used appliance they had hidden. I left there and went straight to menards. Never assume!!
I want to preface this with I don't ever write reviews, but I have had the worst customer service from DVD and I want to share my experience and frustration to keep someone else from making the same mistake as me and purchasing appliances from this store. I purchased all new appliances from DVD for our new construction home. I purchased refrigerator, oven, wall oven, dishwasher, microwave,washer and dryer. I would think dropping that much money with them would give you so...Continue Reading
I want to preface this with I don't ever write reviews, but I have had the worst customer service from DVD and I want to share my experience and frustration to keep someone else from making the same mistake as me and purchasing appliances from this store. I purchased all new appliances from DVD for our new construction home. I purchased refrigerator, oven, wall oven, dishwasher, microwave,washer and dryer. I would think dropping that much money with them would give you so...Continue Reading
received an online quote from dick van dyke for a washer and dryer set. went into the springfield store with every intent to purchase either that set or another one. the "salesperson" quickly dismissed the quote and said "kristin is in the repair department and i don't know why she is sending out quotes - we don't even have that model number". the quote is 2 days old. basically exuded a "fuck you go elsewhere" attitude. we did. we purchased an upgraded set for less money. so much for buying local.
received an online quote from dick van dyke for a washer and dryer set. went into the springfield store with every intent to purchase either that set or another one. the "salesperson" quickly dismissed the quote and said "kristin is in the repair department and i don't know why she is sending out quotes - we don't even have that model number". the quote is 2 days old. basically exuded a "fuck you go elsewhere" attitude. we did. we purchased an upgraded set for less money. so much for buying local.
Dick Van Dyke Appliance World has a 4.3 star rating with 1,449 reviews.
Dick Van Dyke Appliance World is closed now. It will open tomorrow at 9:00 a.m.
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