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Darrell Waltrip Volvo
- Automotive
- Franklin, TN
About this business
Specialties Darrell Waltrip Automotive has shown customers that we're more than a recognizable name. We're serious about service, quality, and the great name we represent. Darrell Waltrip Automotive is a premier auto complex including Honda, Volvo, Subaru, Buick & GMC brands near Nashville in Franklin, Tennessee specializing in new and used sales, service, and parts. Some of the things that make us special are our Price Assurance Guarantee, special discounts for our honored military men and women, and our top-notch parts and... read more
Location details
1430 Murfreesboro Rd, Franklin, TN, 37067, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 7:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
RecommendedAnother great service experience at Darrell’s! Thanks for your help Rick. 👍
Business response:
Hi Greg Michael Beem; and thank you for your kind comment and for recognizing Rick Nicholls. We appreciate your recommendation very much and we are glad to have earned it. Have a great day!
I 100% do not recommend this dealership! Reached out to them last week interested in trading my vehicle in and getting a new vehicle. The response time in the beginning was so quick and I was so excited. However, I have yet to hear back from them about the value of my trade in. I reached out to them again requesting it and they wrote back saying they would check right then. Well, I never heard anything back. Don’t waste your time with this place. We will be going somewhere else to do business with. Super disappointed!!
Business response:
Shelbie Dudley, it's upsetting to hear that your experience was anything but stellar. If you would, please tell us the day you brought your trade in for appraisal and we will work with management to understand why you haven't received a value. This is not acceptable, and we will work diligently to get this matter resolved quickly. You can also contact our General Sales Manager Jimmy Harris at (615) 791-1101 to resolve this situation. Thank you.
I have been a customer of Darrell Waltrip Honda since 1996. I've purchased 2 cars there and intend to purchase another very soon. The service and sales team is excellent and knowledgeable. My favorite salesperson Greg Schmidt will take care of me when I'm ready for a new CRV. Thanks for the excellent care!!
Business response:
Hi Angela Garner, thank you so much for your positive comments about your experiences here at Darrell Waltrip Honda and Greg Schmidt. We appreciate your many years of being a loyal customer, and we look forward to seeing you again for your next purchase. Have a great day!
I had an oil changed scheduled for 11:15. Nothing special; just an oil change. It’s almost 4:00 in the afternoon and I’m still waiting. This is INSANE.
Business response:
Hi Jenny Striepling Broeder, At Darrell Waltrip, we strive to set the bar high to ensure our customer's receive the best service and would like to speak with you more about your recent experience. At a time that works for you, please contact our service manager Josh Galyean at (615) 791-1101 to discuss your experience further. Thank you, we appreciate your time.
I am NOT thrilled at all with the service I received! Brandon who helped me check in etc, was fine. I do not have any specific complaints about him. However, when I was contacted via text that my car was ready, I replied and said I would be there to pick up my van shortly. When I got there I had to wait for over 20 minutes for my car to be brought around by the valet. But, I let it go and didn't say anything, I had simply gone back inside and told them I was waiting 20 minutes for my car when I had been told it would be 3-4 ... read more
Business response:
Hi Susannah Macmillan, We appreciate you taking the time to tell us about your recent visit. We never want our customer's experience to be less than exceptional, and are disappointed to hear how yours went. This is not what we expect out of our service department. Please accept our apology. Thank you.
Great place for service, been going there for almost 15 years. They are exceptionally friendly and accommodating. Great waiting area with refreshments.
Business response:
Hi Michael Krummel, thanks for your praise and kind comments about our team and facility. We appreciate you being a loyal customer for so many years and your recommendation. We look forward to being of service for many years to come. Have a great day!
Fantastic service department!
Business response:
Hi Lynda King, thank you very much for your recommendation. We appreciate it very much and hope you have a great day!
DO NOT waste your time! This dealership will sell you parts & schedule installs for parts they don't have! TERRIBLE SERVICE. Go to Crest, Mt Juliet or Gallatin. ANYWHERE BUT HERE!!
Great service. Not cheap but you get great mechanics .
Business response:
Hi Eugene Mcneil, thank you for taking the time to leave a review for us at Darrell Waltrip Honda. We're happy we could earn your recommendation. Thank you and have a great day!
Frequently asked questions about Darrell Waltrip Volvo
How is Darrell Waltrip Volvo rated?
Darrell Waltrip Volvo has a 4.2 star rating with 265 reviews.
When is Darrell Waltrip Volvo open?
Darrell Waltrip Volvo is open now. It will close at 7:00 p.m.
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