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Crystal Heating & Cooling

4.9

About this business

Since 1965 Crystal Heating & Cooling, a factory-authorized Carrier dealer, has served St. Louis metropolitan residential and commercial customers with the best HVAC products and service in the industry. We consistently solve problems & exceed expectations, whether a quick tune-up or an entirely new system, we'll take care of you. Emergencies will be handled swiftly & efficiently. We're "The Fleet That Can't Be Beat." Your comfort is our top priority, day & night. Schedule a free consultation today and make sure to check out ... read more

Location details

3 Cave Industrial Dr, Festus, MO, 63028, United States

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WeekdayScheduleStatus
MonClosed
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.93,008 reviews
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Katherine Burger's profile image
Katherine Burger 
recommend  Recommended
9 years ago
Linda Fears Snow's profile image
Linda Fears Snow 
9 years ago

My apartment manager called them as soon as I called and they called me in about half an hour and said they would send someone asap. Darren H came in less than 2 hours and checked for the problem and was able to fix it in about an hour. He put everything back the way it was, cleaned up and made sure he didn't leave a mess. Very nice man, very well pleased with his work. Thanks. 

Terry Williams's profile image
Terry Williams 
recommend  Recommended
9 years ago

Cary is one of the better service men at crystal. We only ask for him even if it takes several weeks for him to work us into the schedule. Some of the other people in the sales office aren't as nice or honest. On our new A/C and Furnace purchase and install we were lied to by the sales person and then the manager would not live up to the salesmen's promise of what was to be installed. Salesmen didn't put everything in writing saying he didn't have enough room on the contract. 

Brenda Long Thiele's profile image
Brenda Long Thiele 
recommend  Recommended
9 years ago

We had Andy P out today. He was professional fixed the issue and explained what he did and why. I Will ask for him the next time we need service. 

Rozan Kopp Bonsignore's profile image
Rozan Kopp Bonsignore 
recommend  Recommended
9 years ago

I had a wonderful experience. Our AC went out on Thursday June 30. Even though our unit is in the attic, Bill and Mark came out on Tues July 5th. They weren't able to finish because of the heat in the attic. So they came at 5am on the 6th and finished the job. They are very professional. I highly recommend them. 

Sherri Klos Coldewe's profile image
Sherri Klos Coldewe 
9 years ago

Crystal Heating & Cooling have not only installed our units but have been servicing our systems for quite a few years! Darren H and Steve J are always very friendly and professional. We will never use anyone else! Thanks Darren for keeping our units working great! 

Heather Heineman's profile image
Heather Heineman 
recommend  Recommended
9 years ago

Service was amazing and the price was better than all of the other places that quoted me! I would refer them to everyone! Highly satisfied! 

Marv Devault's profile image
Marv Devault 
recommend  Recommended
9 years ago

Darren H . very good service had air up and cooling in 30 min. 

Helen Scott's profile image
Helen Scott 
9 years ago

My experience with Crystal Heating and Cooling was great from beginning to end. The person who took my call yesterday, the dispatcher who talked to me after her and the technician who arrived today were all great folks. Andy P., the technician, arrived almost on the dot at two, was very thorough in his inspection, was diplomatic (my unit had to have been very much in need of cleaning), and explained why my AC probably shut down (dirt causing parts to overheat). After a thorough cleaning and an exchange of pleasantries he was... read more

Frequently asked questions about Crystal Heating & Cooling

How is Crystal Heating & Cooling rated?

Crystal Heating & Cooling has a 4.9 star rating with 3,008 reviews. 

When is Crystal Heating & Cooling open?

Crystal Heating & Cooling is closed now. It will open on Tuesday at 8:00 a.m. 

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