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Crystal Heating & Cooling

4.9

About this business

Since 1965 Crystal Heating & Cooling, a factory-authorized Carrier dealer, has served St. Louis metropolitan residential and commercial customers with the best HVAC products and service in the industry. We consistently solve problems & exceed expectations, whether a quick tune-up or an entirely new system, we'll take care of you. Emergencies will be handled swiftly & efficiently. We're "The Fleet That Can't Be Beat." Your comfort is our top priority, day & night. Schedule a free consultation today and make sure to check out ... read more

Location details

3 Cave Industrial Dr, Festus, MO, 63028, United States

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WeekdayScheduleStatus
MonClosed
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.93,008 reviews
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Lila Nelson-frazier's profile image
Lila Nelson-frazier 
recommend  Recommended
9 years ago

We've had Crystal Heating & Cooling service agreement for quite some time. Always do a good job of making sure our equipment is working well. I ask for Mark E. because he knows where everything is and takes care of what needs to be done. He's prompt, courteous, and pleasant. Takes care of business - what more can you want. Thanks. 

Carol Albenesius's profile image
Carol Albenesius 
recommend  Recommended
9 years ago

Mark was friendly and business-like. He took care of things efficiently. 

Sharon Avery's profile image
Sharon Avery 
recommend  Recommended
9 years ago

Darren H with Crystal Heating and Cooling has been servicing our furnace and a/c for many years. I'm sure his attention to detail is one of the reasons it's still chugging along several years past what would be considered an average life span for it. He is always professional and takes the time to answer all our questions. Yesterday he installed a new thermostat for us and made sure I was comfortable operating it before he left. We can highly recommend Crystal Heating to anyone. You won't be disappointed. 

Chris Williams's profile image
Chris Williams 
recommend  Recommended
9 years ago

Chris did a excellent job been using crystal for years 

Business response:

Thank you 

Barbara Hite's profile image
Barbara Hite 
recommend  Recommended
9 years ago

I have had this company for quite a few years they have have always been very nice and easy to deal with and the men have been nice and do their job. 

Business response:

Thank you 

Dennis Miner's profile image
Dennis Miner 
9 years ago

Crystal H&C has been great over the years and our Tech. Mike H. has been really good and knows all he is doing and great info !! Thanks to Mike and all at Crystal !! 

Business response:

Thank you 

Mary Doctorman's profile image
Mary Doctorman 
recommend  Recommended
9 years ago

We have had Crystal Heating and Cooling caring for our system for nearly 7 years. Last year we finally were able to upgrade to a new one...it's amazing, we love it! We also really appreciate the service team, everyone of them have been knowledge and conscientious...Today the unit was serviced by Cary J; he took the time to explain different filters and how to get the best for our money without sacrificing air flow. He also introduced us to the Cold Plasma Air Cleaner, he explained how this would reduce bacteria, odors, aller... read more

Business response:

Thank you 

Steven Matthews's profile image
Steven Matthews 
recommend  Recommended
9 years ago

We always receive the best service from Crystal Heating & Cooling. We own a business with 2 rooftop units that have been difficult for others to diagnose or properly repair, well they were, but then we decided to hire Crystal heating & cooling and the service technician, Tim D, was able to quickly diagnose and correctly repair the issues that were keeping the units from operating at full capacity, thanks Tim! We will be using them for all of our HVAC maintenance and repairs from now on. 

Kathleen Smith's profile image
Kathleen Smith 
recommend  Recommended
9 years ago

They have provided excellent service for installing and maintaining our air conditioner. Highly recommended! 

Business response:

Thank you 

Frequently asked questions about Crystal Heating & Cooling

How is Crystal Heating & Cooling rated?

Crystal Heating & Cooling has a 4.9 star rating with 3,008 reviews. 

When is Crystal Heating & Cooling open?

Crystal Heating & Cooling is closed now. It will open on Tuesday at 8:00 a.m. 

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