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CRST the Transportation Solution, Inc.
- Transportation Services
- Cedar Rapids, IA
About this business
Location details
201 1st St SE, Cedar Rapids, IA, 52401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
In particular Jeremy Boyd! He went above and beyond coming out! I went thru 4 installers in 4 weeks from Lowe’s.. all were NO SHOWS until the got Mr Boyd out here. He was extremely detailed oriented installing. Excellent help with a world of bad installers from Lowe’s, He stood out as a great installer.
If I could give this company zero stars I would. They have the more horrible service I have ever experienced. I can say based on my experience the supervisor Britney and her Area manager and the Regional manager Rob. Do not care and do not work toward correcting any customer situations or Issues. If Lowes says that they are going to use CRST for your installation save your money and more importantly your time.
Read all the other reviews, my story is exactly the same. I bought a dishwasher from Lowes November 16th. After calling Lowes I discovered the dishwasher would be installed by a 3rd party and that I would get a phone call to schedule. No phone call but I get a text with an appointment date. Message says I will get a phone call the night before with a time. Dec 7th I take off work for the install, get a text saying my appointment is now December 15th! No phone call no option to pick date. Once again I take the day off work. D... read more
The guy from CRST was supposed to show up around 9 and told me he was 15 minutes away. I didn't hear anything, then I received a call 20 minutes later from Lowe's saying the delivery/install couldn't be completed because I live on the second floor, and the unit would need two people to safely bring up the stairs. First of all, do dollys not exist? Second, the "2" in my unit number should have been a dead giveaway that I live on the second floor, and, in any case, that could have been confirmed on the phone BEFORE the deliver... read more
Absolutely horrible! The first time they came they said the dishwasher we got was junk so we returned it for a better one then we were unable to get them to come back and install the new one. They kept canceling because of the weather even when the weather was fine. One time they just didn’t call or show up. After two months of this and paying Lowes over $1000 we’ve decided we’re going to get our money back and get one at Home Depot and hire someone to install. I even talked to Lowe’s and they were no help with any of it. Th... read more
We ordered a gas range with install from Lowe’s and were told it was in on Monday 11/14. On 11/15 we received a call from Lowe’s telling us we were on the schedule for delivery and install on 11/17 and we would receive a call the night before confirming the delivery window. We received a text on 11/16 confirming we were on the schedule for 11/17. We never received a call. We call just before 8a on 11/17 to the Lowe’s we purchased it and we were told that they would be there between 8-12. After 12p we called the number we had... read more
How awful is it when you spend a rather substantial amount of money at Lowes and the third party they use for installation of appliances is so terrible that you send your appliances back rather than deal with CSRT?
This company is truly terrible. They are disorganized, very difficult to reach, and incredibly rude. I am shocked that an organization like Lowe's partners with CRST to deliver and install their appliances. This company was so horrible to deal with during my small kitchen renovation project that I decided to never spend another dime in a Lowe's store again. Avoid CRST at all costs.
The installer that came to my house was rude complained from the time he walked in . Spoke to me like I was his buddy and was just all over the place He is very unstable and wouldn't allow him in anyone's home home. Then when I call the company instead of being concerned about me or what he did she is more concerned about me talking about his mental state and she doesn't appreciate me talking this way.. Well I didn't appreciate you sending somebody who sending somebody who didn't know how to do the job didn't want to do the ... read more
Frequently asked questions about CRST the Transportation Solution, Inc.
How is CRST the Transportation Solution, Inc. rated?
CRST the Transportation Solution, Inc. has a 2.1 star rating with 149 reviews.
When is CRST the Transportation Solution, Inc. open?
CRST the Transportation Solution, Inc. is closed now. It will open at 8:00 a.m.
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