CRST the Transportation Solution, Inc.

MARINA R 

on BBB

2 years ago

If I could give zero stars, I would do. Lowe's requires to pay for installation upfront. CRST scheduled installations three (3) times and nobody showed up. One time their rep. told me that installer came, but I was not at home. I wasted a lot of time staying home and on numerous long phone conversations. Only when I called Lowe's and told I want my money back, a decent installer was found to show up in time and install a dishwasher. I will never buy at Lowe's anything that we cannot take home ourselves and use or install our... read more

Lynn M 

on BBB

2 years ago

Worst company ever! 4th time of a no call no show to install my dishwasher! I will never ever use Lowes again for any type of installation. Bunch of air heads who don’t know what’s going on. Canceled my order and will be going with someone more competent 

Noah Y 

on BBB

2 years ago

Horrible company given to us through Lowe's. Would not use or recommend. Communication and service were 1 star at best and I ended up getting a refund and doing the job myself. 

Vicki R 

on BBB

2 years ago

Lost our order. Tech still not here. Never again. Not a good way to do business. 

Mary Ann S 

on BBB

2 years ago

They were terrible customer service. Installed a microwave from Best Buy in Cincinnati, ohio incorrectly and refused to come back and fix it. Another 3rd party company had to come out. 

Joanne L 

on BBB

2 years ago

They are the worst...And LOWES doesn't seem to care!! I spoke to Bill at crst..he needs customer service training and to learn to sssh it!! 

Lisa G 

on BBB

2 years ago

This company sent two guys out to hook up our gas line for our new dryer that we purchased from Lowes. We bought the washer and dryer and all necessary parts for installation from Lowes, and these were all delivered on 3/2. On 3/10, two guys came to the house to hook up the gas line. My husband met them at the house to let them in as we had not moved into the house yet. It was new construction and we had just purchased it. The guys went to the laundry room, hooked up the gas line, the water line for the steam refresh, and th... read more

SEAN K 

on BBB

2 years ago

I purchased a LG dishwasher at Lowes in Abington, Ma on on 1/15/2023. I was told the installer would call within 2 business days.A week goes by, nothing. I then call Lowe's installation, they apologize and explain that the installer was waiting for the permit,fine. Then 1 month after the purchase, I still hear nothing from CRST, no call or email. I then call Lowes, they notify me that they have the permit and just waiting to fax it over. 2 days after, I recieved my first correspondence from CRST stating that my installation ... read more

Van L 

on BBB

2 years ago

Installers have no idea what they’re doing and destroy your property warning do not use this company, I use them for Best Buy ring, doorbell and ripped apart the concrete, and now they don’t wanna pay and I’m returning the $6000 worth of merchandise I bought at Best Buy due to this company and lack of resolution and poor judgment and can’t except responsibility for their installers. I could go on.